Working at Merlin Entertainments | Glassdoor.com.au

Merlin Entertainments Overview

Poole, England (UK)
10000+ employees
1999
Company - Private
Museums, Zoos & Amusement Parks
$2 to $5 billion (AUD) per year
Competitors

Universal Studios, Disney Parks, Warner Bros.

We believe that the Merlin Entertainments Group is the most exciting leisure company in the world. Our aim is simple, but challenging; to deliver unique, memorable and rewarding experiences to millions of visitors across the globe every year.

Our market ... Read more

Mission: Our vision is to become the worldwide leader in branded, location-based, family entertainment.

Merlin Entertainments Reviews

  • "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Merlin Entertainments full-time (Less than a year)

    Pros

    Bonus, Good people, culture and benefits

    Cons

    Congested, not cool office space and noisy from the road nearby..

    Advice to Management

    Mostly good people. Still plenty of room to improve equal treatment of employees.

See All 535 Reviews

Merlin Entertainments Photos

Merlin Entertainments photo of: Market Square Break Room
Merlin Entertainments photo of: Meeting room
Merlin Entertainments photo of: Market Square
Merlin Entertainments photo of: LEGOLAND Discovery Centre
Merlin Entertainments photo of: LEGOLAND
Merlin Entertainments photo of: Blackpool
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Merlin Entertainments Interviews

Experience

Experience
68%
15%
17%

Getting an Interview

Getting an Interview
78%
7%
5%
3
3
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Guest Services - Host Interview

    Anonymous Employee in Sydney
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Merlin Entertainments (Sydney) in April 2017.

    Interview

    Applied online and received a phone interview around 2 weeks later, which was then followed by an in-person interview.

    Straightforward interview, lasted around 30 minutes. One supervisor and one operations manager were present to conduct the interview. Asked standard interview questions.

    Got a call for a job offer one week later.

    Interview Questions

    • Q: Tell me about yourself   Answer Question
    • Q: Give me an example of a time where you went above and beyond to provide excellent customer service   Answer Question
    • Q: What are your biggest strengths and weaknesses   Answer Question
See All 114 Interviews

Company Updates

  • A huge thank you and congratulations to Dominique Sidley for her 26 year work anniversary! She began her career with us as a Customer Service Manager at Alton Towers. Twenty-six years later she is Merlin’s Director of Global Trade Strategy and we couldn't be more proud!

  • At Merlin Entertainments our mission is to create truly memorable experiences and we place the utmost importance on the safety and wellbeing of our guests and employees. We have introduced a range of new health and safety measures that seek to reduce the risk associated with the presence of COVID-19 that are in line with government advice and the requirements of local health authorities. You can review these measures in the full by visiting our website.

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Merlin Entertainments Awards & Accolades

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Work at Merlin Entertainments? Share Your Experiences

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