Working at NewVoiceMedia |
Notice concerning COVID-19
NewVoiceMedia has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

NewVoiceMedia Overview

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Basingstoke, England (UK)
201 to 500 employees
Company - Private
IT Services
$100 to $500 million (AUD) per year

XANT, Five9, Talkdesk

NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.

Its award-winning platform joins up all communications ... Read more

Mission: We don’t believe that people want companies to disrupt: they want us to help. That’s why our sole purpose is to help businesses help people, one conversation at a time.

NewVoiceMedia Reviews

  • "Great company. Great culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at NewVoiceMedia full-time


    The people are supportive, outgoing, energetic.


    Time difference with HQ in the UK

See All 114 Reviews

NewVoiceMedia Photos

NewVoiceMedia photo of: Our New York Office Summer Party
NewVoiceMedia photo of: Our brilliant Code Club students presenting the projects they've built at our Show and Tell! #NewVoiceMediaFoundation
NewVoiceMedia photo of: Red Nose Day selfies in support of Comic Relief #NewVoiceMediaFoundation
NewVoiceMedia photo of: Festive Jumper Day #NVMFoundation
NewVoiceMedia photo of: Creating literacy packs for Jumpstart from our kitchen in San Francisco
NewVoiceMedia photo of: A day of Volunteering at Kings Furlong School #NewVoiceMediaFoundation
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NewVoiceMedia Interviews



Getting an Interview

Getting an Interview





    Channel Manager Interview

    Anonymous Interview Candidate in Chicago, IL (US)
    No Offer
    Negative Experience
    Average Interview


    I applied through a recruiter. The process took 2+ months. I interviewed at NewVoiceMedia (Chicago, IL (US)) in July 2019.


    Met with two department managers, a potential colleague, sales manager, and then the sales VP. They weren't at all sure what they were looking for in the person for this role. Everyone I spoke with spent each call talking at me and there were no structured questions to get to know anything about me or my experience. The first person I spoke with was concerned if I was "fun enough" for the team despite asking me 0 questions, so the recruiter suggested I "turn up my personality". The last VP I spoke with described me as "excitable" and said I kept interrupting him even though he was the one cutting me off. Two of the 4 people I met with have since left the company, so I think that speaks for itself.

    Interview Questions

See All 20 Interviews

Company Updates

  • COVID-19

    As global leader in the provision of unified communications API's, Contact center as a Service and integrated business communications, we are uniquely placed to support our employees and customers through the current situation. We have all 2400 employees working remotely from home until it is safe to return and also when they are comfortable doing so. In the meantime we have put in a wide range of support measures from weekly Executive Management team all-hands updates and Q&A to global access to employee support programme and grants and to many staff for home working equipment. We'll continue to support both employees and customers through this period and in order to do so and to keep up with demand for ours services, we are STILL HIRING

  • NewVoiceMedia is now Vonage

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NewVoiceMedia Awards & Accolades

  • Forbes Cloud 100: The definitive list of top 100 cloud companies in the world, Forbes, 2018
  • 100 Best Companies to Work For, Sunday Times, 2014
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