Working at Royal Mail | Glassdoor.com.au

Royal Mail Overview

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London, England (UK)
10000+ employees
Unknown
Government
Federal Agencies
$10+ billion (USD) per year
PostNL, Deutsche Post
We connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 29 million addresses. We are focused on remaining the UK’s pre-eminent delivery company. As our market ... Read more

Mission: We want to be recognised as the best delivery company in the UK and across Europe.

We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job ... Read more

Royal Mail Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
342 Ratings
  • "Fantastic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postwoman in Southend-on-Sea, England (UK)
    Current Employee - Postwoman in Southend-on-Sea, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Mail full-time (Less than a year)

    Pros

    Great work life balance, flexibility and always over time.

    Cons

    There are no cons to this company.

    Advice to Management

    None.

See All 800 Reviews

Royal Mail Photos

Royal Mail photo of: Royal Mail
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: Royal Mail
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Royal Mail Interviews

Experience

Experience
70%
18%
12%

Getting an Interview

Getting an Interview
87%
5%
4%
2
1
1
0

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (27)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Royal Mail in March 2018.

    Interview

    Complete online application including work history, education and experience.
    Complete 2 assessments - an accuracy/ information check assessment and what information is most/least like you.
    The whole process to interview took around 3 weeks.
    Turned up for the interview at 10.45 to be seen at 11am. I was taken to their break room by an employee and was advised the manager would be with me ASAP.
    The interviewer was running late so I took the time to read the information about the company on my phone and read some of the statistics on their annual charter before I was seen.
    The hiring manager apologised and welcomed me into an office space to complete the interview.
    He was really welcoming and friendly- quickly putting me at ease and explaining the interview process and that he expected it would take around 40 mins.
    He advised he would ask 6 situational questions - ‘tell me a time when...’ and then a further 6 questions about the role itself.
    The situational questions were pretty straight forward and I was able to give some detailed answers (I would recommend the STAR technique here).
    He then moved on to asking me about the role itself, which was very straightforward too.
    As the position was for a contracted period of 6 months he expanded to say he would hope it would become permanent at the end of 6 months but he was looking for someone that would be motivated and willing to uptake additional hours and work extra days when required and that if I were successful he would be looking for someone to start as quick as possible.
    He ended the session telling me more about the role, the training I would receive and asking me if I had any further questions. Overall, it was a very positive experience and everyone I came into contact with was very friendly and welcoming.

    Interview Questions

    • Tell me about a time where you worked as part of a team to complete an important task?   Answer Question
    • Tell me about a time where you dealt with a difficult customer?   Answer Question
    • Tell me about a time you found yourself in a stressful situation and how you dealt with that stress to complete the task at hand?   Answer Question
    • Tell me about a time you worked in an area where health and safety was paramount and what steps you took to ensure your own safety?   Answer Question
    • Tell me about a time where you recognised a problem at work and how you dealt with that?   Answer Question
    • What checks would you do on your vehicle prior to starting your shift?   Answer Question
    • Would you be willing to uptake additional hours?   Answer Question
    • Do you have any restrictions in regards to driving, I.e points on license?   Answer Question
    • Why do you want to work for Royal Mail?   Answer Question
    • Tell me about a time where you improved efficiency in the work place by implementing a new process?   Answer Question
See All 222 Interviews

Royal Mail Awards & Accolades

  • Top Employers for School & College Leavers, allabout school leavers, 2016

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