Working at Sofology | Glassdoor.com.au

Sofology Overview

Golborne, England (UK)
1001 to 5000 employees
1976
Company - Private
Home Furniture and Houseware Shops
Unknown / Non-Applicable
Competitors

DFS Furniture, John Lewis & Partners, Furniture Village

At Sofology our mission is simple&hellip; to do it better.<br/><br/>We&rsquo;re innovators, always seeking new ways to make buying a new sofa the most relaxed and enjoyable experience possible and incorporating the very latest technology to make that process ... Read more

Mission: At Sofology our mission is simple&hellip; to do it better.<br/><br/>We&rsquo;re innovators, always seeking new ways to make buying a new sofa the most relaxed and enjoyable experience possible and incorporating the very latest technology to make that process

Sofology Reviews

  • "If you can’t sell for toffee, however can collect customer data, then this is the sales role for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sofology full-time

    Pros

    If you make it to 5 years plus then the holiday allowance is decent... you won’t.
    Can basically sell nothing, but smash data collection and destroy others on the company score card.
    Don’t have to be a salesperson in any way whatsoever.
    If you want to succeed based on personality and popularity rather than experience and performance Sofology will suit you to a tee.
    Never have to see the family again because you can work every single weekend and bank holiday imaginable yet don’t forget folks it’s all about the work life balance.
    Apparently You Said We did is a reflection of what people In the company have asked for.... just no, no ones asked for half the rubbish you’ve suggested.
    A dog is worth more than a person... (Pawternity, what a joke)
    There’s loads of pros, however I don’t think you can handle the sarcasm.

    Cons

    I’ve seen more brilliant managers thrown under the bus than any other company I’ve known. You then keep the morons that couldn’t organise a drinking contest in a brewery.
    You swap the poor managers to a successful store when they can’t keep their .... in their pants, therefore punishing the successful store.
    Everyone gives head office a massive false sense of everything’s great, Most people don’t like working for the company and can’t stand upper management.
    Customer service is a joke and has been ever since starting for the company.
    I don’t believe the furniture sold is a true reflection of showroom quality.
    You have absolutely no idea wha you will get paid month on month.
    Bonus can get stripped by hundreds of pound hours before the end of the month.
    The list ins endless,

    Advice to Management

    Everyone within this company in upper management has a set of rose tinted spectacles. Rome is burning in a lot of stores and you think everything’s fine.
     You have lost so many talented managers by just letting them go.
    Some of your regional managers basically do nothing, we got visited once by a regional in probably 2 years.
    Decide if people are sales people or not. It’s an utter joke to be a top sales person to then be outdone on a scorecard because someone has sold 15k less but is better at chugging email addresses out of customers.
    Sort out the weekend work situation, my mental health was destroyed in the end due to working every weekend and bank holiday, management in store are able to make suitable rota decisions. Most weekends pre Covid we would have survived easily at weekend with less staff.
    Sort out the holiday situation, yep we get a lot of holiday especially after x amount of years, however with the one person off rule what’s the point. Couldn’t book school holiday off due to there being so many clashes.
    There’s more but there’s no point, I used to love working for the company. However after along time you have crushed my mental health.

See All 163 Reviews

Sofology Photos

Sofology photo of: Welcome to Sofology
Sofology photo of: Our West Region Store Managers getting involved with our in house Recruitment Module energiser!
Sofology photo of: Our West Region Store Managers getting involved with our in house Recruitment Module energiser!
Sofology photo of: Our West Region Store Managers getting involved with our in house Recruitment Module energiser!
Sofology photo of: Our West Region Store Managers getting involved with our in house Recruitment Module energiser!
Sofology photo of: Our Drivers enjoying a well earned KFC after doing some Store Moves in our Chester Store! Well Done Lads!
See All PhotosSee All

Sofology Interviews

Experience

Experience
45%
14%
41%

Getting an Interview

Getting an Interview
81%
14%
5%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Head Office Role Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Sofology.

    Interview

    Spoke to the recruiter initially, then had an interview with the senior team. Was told I would hear within the fortnight which came and went. Emailed HR and the person who interviewed me for feedback; didn’t get a response from either party. Looking at reviews, this is a common theme - how hard is it to write a 30 second email to a candidate saying they’re unsuccessful? It’s frankly rude and reflects extremely poorly on the company as a whole.

    Interview Questions

    • Data analysis questions that were fairly basic, why Sofology, etc.   Answer Question
See All 22 Interviews

Sofology Awards & Accolades

  • Distinction in Employer Branding - Shortlisted, HR Distinction Awards, 2014
  • Ones to Watch, Sunday Times Best Companies to Work, 2014
See More

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