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Southwest Airlines Overview

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Dallas, TX (US)
10000+ employees
1967
Company - Public (LUV)
Airlines
$10+ billion (USD) per year
Unknown
In our 47th year of service, we continue to stand apart from other air carriers with exemplary Customer Service delivered by more than 56,000 Employees to more than 150 million Customers annually. We started with just three cities, and by the end of 2016, we serve over ... Read more

Mission: The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.

Southwest Airlines Reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
939 Ratings
  • Helpful (3)

    "Southwest Airline has enriched my life in untold amounts! Hugely! ;)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL (US)
    Current Employee - Flight Attendant in Orlando, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    It doesn’t feel like “going to work” it feels like “I get to go to work today” Wonderful interacting with fellow crew and customers in an energetic way. Making connections that are meaningful. Smiling, laughing and enjoying yourself in an environment where you can truly be yourself!

    Cons

    None! There is nothing I could say negatively about this company. Management treats each person like a valued soul who has something to offer! AND hopes they share their special gifts with everyone they meet!

See All 1,554 Reviews

Southwest Airlines Photos

Southwest Airlines photo of: Without a Heart, it's just a machine.
Southwest Airlines photo of: Take your Career to new heights
Southwest Airlines photo of: Not just a Career, a cause
Southwest Airlines photo of: Rooting for Team Southwest
Southwest Airlines photo of: Technology Command Center and some great Employees
Southwest Airlines photo of: Halloween Celebrations
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Southwest Airlines Interviews

Experience

Experience
80%
11%
9%

Getting an Interview

Getting an Interview
81%
7%
5%
3
2
2
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Internship Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Southwest Airlines in August 2015.

    Interview

    I applied for the No Limits intern program. Interview process was very similar to other reviews I had read. They contact you and arrange a phone interview before moving onto an in person interview. The interviews are fairly unstructured, asking questions off of your previous response. They really look for your personality and characteristics rather than knowledge of the job. Make sure you know a lot about the company and position and are able to apply your everyday experience into it. Good all-rounder background seemed to help me in my interviews, as I could answer questions with different experiences. Standard interview questions (challenges, conflict, strengths etc.) are asked but sometimes in a more personal or specific manner. Preparation is key!!!!! All the people involved in the recruitment process are so friendly and keen to help, so don't be scared to ask questions and joke around with them!! They are great at providing feedback and getting back to you quickly regarding results of the interviews.

    Interview Questions

See All 927 Interviews

Southwest Airlines Awards & Accolades

  • Best Companies for Leaders, Chief Executive Magazine, 2016
  • Forbes 2016 America's Best Employers, Forbes, 2016
See More

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