Working at USAA | Glassdoor.com.au

USAA Overview

San Antonio, TX (US)
10000+ employees
1922
Company - Private
Insurance Operators
$10+ billion (AUD) per year
Competitors

GEICO, MetLife, State Farm

USAA is a diversified financial services group that provides insurance, banking, retirement products and advice to the military community. We're known for our legendary commitment to our members, and are consistently ... Read more

Mission: The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military ... Read more

USAA Reviews

  • Helpful (2)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Associate in San Antonio, TX (US)
    Former Employee - Business Associate in San Antonio, TX (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at USAA full-time (More than a year)

    Pros

    The pay is quite good for the region and job type

    Cons

    They strictly enforce a company culture that doesn't work for "different" people

See All 3,307 Reviews

USAA Photos

USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: USAA LOBBY
USAA photo of: USAA Aerial Campus
USAA photo of: USAA Federal Savings Bank
See All PhotosSee All

USAA Interviews

Experience

Experience
66%
17%
17%

Getting an Interview

Getting an Interview
62%
17%
8%
7
3
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Product Development Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at USAA.

    Interview

    I had an interview for Product Dev Manager , a contract position. I felt I was the right candidate based on the job description, the product to manage and my skills.. However, the interview experience made me decide not to continue with the process. The Hiring Manager did not even attend the meeting. It was his/her employee. The interview questions were focused specific to technical skills, he did not care about my experience. Interrupted me many times while I was explaining my experience. He just wanted me to described how in details I write user stories. I think in that case job description should mention that they are not looking for a Product Manager, but a user story writer. He was rude.

    Interview Questions

    • Tell me how you would write the user stories for an existing credit card, the API part?   Answer Question
See All 1,130 Interviews

USAA Awards & Accolades

  • Certified Great Place to Work, Great Place to Work®, 2019
  • Best Places to Work for LGBTQ Equality, 100% Corporate Equality Index, Human Rights Campaign Corporate Equality Index, 2020
See More

Work at USAA? Share Your Experiences

USAA
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or