Zendesk Overview

  • www.zendesk.com
  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Public (ZEN)
  • Enterprise Software & Network Solutions
  • $100 to $500 million (USD)

Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 150,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Company Updates

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Zendesk

19 Oct 2020

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Multiple crises were affecting our employees. We felt an urgent need to support them. Empathy circles were born: safe spaces where our people could talk and feel safe

Company Logo for Zendesk

Zendesk

21 Sep 2020

Back in June our global ProdDev team held a virtual Tech Summit with over 1,000 attendees, 4 keynotes, 91 content sessions, and more. The best part? We've raised money for Black Girls CODE, The Codette Project, and HackYourFuture!!

Zendesk Reviews

4.2
78%
Recommend to a Friend
91%
Approve of CEO
Mikkel Svane
Mikkel Svane
475 Ratings
12 Aug 2020
Zendesk icon

"Zendesk"

Current Employee - BDR in Melbourne
Recommends
Positive Outlook
Approves of CEO

I have been working at Zendesk full-time

Pros

Great company culture, excellent management.

Listens to employee concerns

Cons

None that I can think of at the moment
See All 675 Reviews

Diversity & Inclusion at Zendesk

4.2
(45 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Zendesk Reviews and are not edited or altered.

Does there seem to be diversity at Zendesk?

...There is a SERIOUS diversity problem in the London office....Read More

Read 4 more responses>

Zendesk Photos

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Zendesk Interviews

Experience
Positive50%
Negative37%
Neutral13%
Getting an Interview
Applied online57%
Employee Referral20%
Recruiter16%
Difficulty
2.8
Average
HardAverageEasy

  1. Featured Interview
    [employerShortName] icon

    Solutions Consultant Interview

    Anonymous Employee in Germany
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Zendesk (Germany) in Jan 2020

    Interview

    Short call with the recruiter, two longer Zoom calls with the hiring manager (more like a conversation) to know each other better. Focus on how you work today as a Solution Conultant around deals, demos and SaaS
    Interview

    How you work on deals in your daily life?

    1 Answers

See All 386 interviews

Zendesk Awards & Accolades

  • Best Places to Work in the Bay AreaFortune2017
  • Great Place to WorkGreat Place to Work Institute2016
  • The Best Cloud Computing Companies And CEOs To Work ForBusiness Insider2016
  • Best Places to Work in the Bay AreaSan Francisco Business Times2014

Zendesk FAQ

(32 Questions)

All answers shown come directly from Zendesk Reviews and are not edited or altered.

See questions about:

What is health insurance like at Zendesk?

...Free health insurance for cheap plans, very low cost for other plans...

13 June 2019

Read more

See 1 more answer

Work at Zendesk? Share Your Experiences

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