Zendesk Overview

  • www.zendesk.com
  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Public (ZEN)
  • Enterprise Software & Network Solutions
  • $1 to $2 billion (USD)

CompetitorsUnknown

Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 150,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Zendesk Reviews

4.3
85%
Recommend to a Friend
90%
Approve of CEO
Mikkel Svane
Mikkel Svane
749 Ratings
5.0
Current Employee

"Great place to work"

May 8, 2022 - Enterprise Account Executive

Pros

Great potential. Just standard like other leaders

Cons

Not many cons. Just standard
See All 1,155 Reviews

Diversity & Inclusion at Zendesk

4.3
(399 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Zendesk Reviews and are not edited or altered.

Does there seem to be diversity at Zendesk?

...Zendesk has great diversity in the team and promote an inclusive work culture....Read More

Read 33 more responses

Zendesk Photos

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Zendesk Interviews

Experience
Positive47%
Negative40%
Neutral14%
Getting an Interview
Applied online60%
Employee Referral19%
Recruiter15%
Difficulty
2.8
Average
HardAverageEasy

  1. Featured Interview

    Senior Software Engineer Interview

    Anonymous Employee in Sydney
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied online. The process took 2 weeks. I interviewed at Zendesk (Sydney) in Jun 2021

    Interview

    The process starts with a hr screen, and goes as
    - Hiring manger interview with a interactive coding question
    - Take home challenge
    - Three rounds of onsite interviews with team members and covers system design, pair programming and cultural fits respectively.
    Interview

    The questions really depends on the project you talked about and the solution you submitted for tech challenge. It can goes from why you decided to use certain technologies to details on your coding. So I'd suggest be really comfortable and familiar with what you put on the paper.

    Answer Question

See All 595 interviews

Company Updates

October 19, 2020
KEY NOT FOUND: company-updates.categories.company-news
Multiple crises were affecting our employees. We felt an urgent need to support them. Empathy circles were born: safe spaces where our people could talk and feel safe
Shared image - Empathy circles: from a moment to a movement - Zendesk
Empathy circles: from a moment to a movement - Zendesk
glassdoor.com
September 21, 2020
Back in June our global ProdDev team held a virtual Tech Summit with over 1,000 attendees, 4 keynotes, 91 content sessions, and more. The best part? We've raised money for Black Girls CODE, The Codette Project, and HackYourFuture!!
Zendesk Tech Summit Highlight Reel
glassdoor.com

Zendesk Awards & Accolades

  • Glassdoor's Best Places to Work 2022Glassdoor2022
  • Best Places to Work for LGBTQ Equality 2021Human Rights Campaign’s (HRC) Corporate Equality Index2021

Popular Careers with Zendesk Job Seekers

JobsSalariesInterviews

Zendesk FAQ

(52 Questions)

All answers shown come directly from Zendesk Reviews and are not edited or altered.

See questions about:

Does Zendesk offer massages?

...free beer on tap...

March 8, 2020

Read more

See 3 more answers

Work at Zendesk? Share Your Experiences

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