Working at Zuora | Glassdoor.com.au

Zuora Overview

Redwood City, CA (US)
1001 to 5000 employees
2007
Company - Public (ZUO )
Enterprise Software & Network Solutions
$100 to $500 million (AUD) per year
Competitors

Aria Systems, Oracle, SAP

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned ... Read more

Mission: Our vision is simple. We call it “The World Subscribed,” and it’s the idea that one day every company will be a part of the Subscription Economy. Our mission is to enable the world’s best companies to win in the Subscription Economy.

Zuora Reviews

  • Helpful (1)

    "You definitely feel you're part of something bigger and helping shape the industry shift"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Executive in Sydney
    Current Employee - Customer Account Executive in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Great environment where you can really excel and be yourself at the same time

    Cons

    Internal collaboration needs to lift to the next level

    Advice to Management

    Be global but execute locally as we expand and scale

See All 349 Reviews

Zuora Photos

Zuora photo of: Giving Week at HQ
Zuora photo of: Volunteering at the Marin Food Bank
Zuora photo of: Packing STEM kits during Giving Week
Zuora photo of: Volunteering at the Animal Shelter
Zuora photo of: Giving back to puppies during giving week
Zuora photo of: Volunteering time to paint chalkboards for local schools
See All PhotosSee All

Zuora Interviews

Experience

Experience
57%
10%
33%

Getting an Interview

Getting an Interview
39%
29%
20%
4
4
4

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Strategic Account Executive Interview

    Anonymous Interview Candidate in Sydney
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Zuora (Sydney) in October 2019.

    Interview

    I was surprised at how unprepared he was at it appeared he was all over the place and just filling his diary as one of those 'professional visitors'. I was concerned that he couldn't answer any of my questions which to be frank are what a good candidate that had done their research would ask. Towards the end he had decided not to progress me to the next stage for a meeting with the Sales Manager. When I asked why it was a number of things which he was aware of on my CV. If he had that level of concern about me and fit for the role then why did he bother to waste my time to come out for a face to face meeting? The fact that this guy had not done any enterprise selling before I couldn't pass how he was qualified to make such a judgement. Personally, I feel that he knew based on my questions, he knew I wouldn't make a good 'yes-man' and kneel to their unachievable expectations. By then I worked out what I needed and actually didn't want the role anyway as it appeared to be a toxic sales culture and that nothing has changed since I saw similar experiences on glassdoor 6 months ago.

    Interview Questions

    • For example, How does Zuora define 'Enterprise'? Why is the role vacant? He was candid enough to talk about how some of the Sales team are not performing and that they are working on ways to replace them. When I walked why they are not performing again he could not tell me? I would have expected at least some idea if it was a training issue, high quota's, lack of support. I also asked about some feedback back in March 2019 where someone mentioned the toxic sales culture and leadership in Australia and if anything had changed. Again, couldn't answer any of it.   Answer Question
See All 155 Interviews

Company Updates

  • In June we’re proud to honor Pride Month. Our ZEOs have come together on the side of justice and as allies to our Black community, and we carry that same work through to our LGBTQIA+ community. Pride is intersectional at its core. The Pride movement we know today wouldn’t exist without the tireless work of Black LGBTQIA+ members. There would be no parades or celebrations without the protests and riots at Stonewall, and without activists like Marsha P. Johnson. We pledge to amplify all voices that aren’t often heard the loudest in our continuous effort to foster a culture of inclusivity at Zuora.

  • As the world changes, we must change with it. Zuora has decided to make Juneteenth (June 19) a global corporate holiday for all employees. Juneteenth commemorates the effective end of slavery in the United States and is a reminder of the continued effort required to uphold a legacy of freedom. We’re doing this to drive awareness to our society's critical issues and provide Zuora employees with what they need to reflect and express themselves at this time. Zuora is committed to doing everything we can to combat systemic racism in solidarity with our Black community. Read more about our commitment.

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Zuora Awards & Accolades

  • CODIE Product of the Year, SIIA - Codie Awards, 2017
  • Forbes Magazine Cloud 100, Forbes, 2017
See More

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