1&1 IONOS Reviews | Glassdoor.com.au

1&1 IONOS Reviews

Updated 16 Sep 2019

To filter reviews, or .

Found 204 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
70%
Approve of CEO
1&1 IONOS CEO Achim Weiss
Achim Weiss
13 Ratings
Pros
Cons
  • "Even though this is an internet company, it isn't a "start-up" since it's part of a BIG German company that's been around since the 80's(in 8 reviews)

  • "It would be nice if people knew who 1&1 is, instead of having to always say, "We're like GoDaddy(in 7 reviews)

More Pros and Cons
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server Support Engineer in Gloucester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at 1&1 IONOS full-time for less than a year

    Pros

    Good atmosphere. Good team leaders and a nice environment

    Cons

    Not much progression with in the company

    Advice to Management

    Accept more advice from employees

    1&1 IONOS2019-08-19
  2. "Good"

    StarStarStarStarStar
    Current Employee - Data Scientist 
    Recommends
    Approves of CEO

    I have been working at 1&1 IONOS full-time

    Pros

    Friendly working environment, good transport

    Cons

    all in German, should improve German in a short time

    1&1 IONOS2019-08-15
  3. "Just don't. Really, just don't even..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support in Chesterbrook, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 1&1 IONOS full-time for more than 5 years

    Pros

    Tried to think of some...

    Cons

    They are a company that does not care about their employees or their customers. Probably the only thing imaginable worse than being an employee here is being a customer. There is absolutely no transparency about operations. Things seem to change randomly all the time and this is a pattern that has gone on consistently for years. Don't ever ask how or why anything works the way it does. You will never get an... answer. Even their new product line that is only two years old has been rebranded four times. There are no opportunities for career growth or advancement. The atmosphere is micromanagement on steroids. Employees are held accountable for statistics that they have no access to be able to track on their own. There is extremely high turnover and not only among agents but also among management and leadership. There have probably been four different executives, three or four different department managers and six or seven different shift supervisors over the past several years. Perhaps because compensation is basement level. They have slowly over the course of years increased responsibilities for agents but have never increased compensation. The place is run like a fast food franchise where the job is basically take it or leave it. And over the years most people who have worked here and were competent have left it. Every time somebody leaves the remaining employees suffer as it takes eight or nine months to replace them. They seem to be consolidating through attrition. The call center should've been outsourced years ago but 1&1 doesn't do anything quickly. There are no shortage of interesting characters to talk to on the phone who seemed to have never heard of computers or the internet. But that gets old pretty quickly. They don't seem to want thinking employees but really just obedient robots. Nothing more than lip service is ever paid to the whole work environment situation. Unless you were a part time retail employee somewhere you should not want to work here.

    Show More

    Advice to Management

    At this point just outsource Chesterbrook and close it down when the lease runs out.

    1&1 IONOS2019-09-16
  4. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1&1 IONOS full-time for more than a year

    Pros

    - Projects are always successfully delivered, with proper documentation and good software design quality. - Good location - Very international

    Cons

    - Althought the delivered software is always in good shape, there is a lack of oportunity to innovate, unless it is mandatory. If you strive to work on new technologies, that it most likely, not the place.

    1&1 IONOS2019-07-24
  5. "Nice place but slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterbrook, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 1&1 IONOS full-time

    Pros

    Office space, perks, medical, independence, equipment.

    Cons

    Can't make commissions if the calls aren't coming in

    1&1 IONOS2019-06-12
  6. Helpful (1)

    "Goodo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at 1&1 IONOS part-time

    Pros

    Good fun exciting. Fun workforce

    Cons

    Nothing bad to share good place.

    1&1 IONOS2019-04-01
  7. Helpful (1)

    "Best firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Ahmedabad
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at 1&1 IONOS full-time for more than 10 years

    Pros

    Best salary n best culture

    Cons

    Good with the team n manège

    Advice to Management

    Nothing

    1&1 IONOS2019-03-11
  8. Helpful (2)

    "worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at 1&1 IONOS full-time

    Pros

    just ok or average salaries

    Cons

    no direction , no development , culture resisting any change , very old technologies , ideas doesn't see the light ... very incompetent managers

    1&1 IONOS2019-03-15
  9. Helpful (1)

    "2 years so far, looking for more!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Android Developer in Munich, Bavaria
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1&1 IONOS full-time for more than a year

    Pros

    Good atmosphere. Good work and life balance.

    Cons

    It's slow to integrate yourself, needs personal effort.

    1&1 IONOS2019-01-07
  10. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at 1&1 IONOS full-time for more than a year

    Pros

    Good Company to work with

    Cons

    Over night Shift was kind of grueling!

    1&1 IONOS2018-12-07
Found 204 reviews