24 Hour Fitness Reviews | Glassdoor.com.au

24 Hour Fitness Reviews

Updated 23 Aug 2019

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Found 2127 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
69%
Approve of CEO
Tony Ueber
44 Ratings
Pros
Cons
  • "Hourly pay ( if you don’t make commission you’re making minimum wage) which is difficult to live on(in 92 reviews)

  • "I communicated this to upper management and HR and was told the changes were to come(in 70 reviews)

More Pros and Cons
  1. Helpful (1)

    "It's fun, but you won't attain financial freedom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Neutral Outlook
    No Opinion of CEO

    I worked at 24 Hour Fitness full-time for more than 8 years

    Pros

    Fun work environment, keeps you in a healthy life mindset, you get to interact with people from diverse backgrounds and benefits are pretty good.

    Cons

    The only day they close is Christmas day, so no holidays off, unless your corporate and they enjoy a lot of holidays off. They say its about changing people's lives, but all the business calls I was ever on were about numbers, not changing people's lives. The pay for management is on the lower side.

    24 Hour Fitness2019-08-20
  2. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fitness Specialist in Nanuet, NY
    Recommends
    Positive Outlook

    I have been working at 24 Hour Fitness for more than 3 years

    Pros

    The employees support each other and the company pays for trainings and music etc. necessary to do your job. They also take care of broken equipment and supply everything you need, instead of relying on you to supply your own.

    Cons

    The different components necessary to clock in/out and close out of your classes can be cumbersome.

    24 Hour Fitness2019-08-21
  3. "Fun Entry Level Fitness Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Expert 

    I have been working at 24 Hour Fitness part-time

    Pros

    Laidback, fun, and a worthwhile gym to work for. They do value employee development and will certify you if you are interested in pursing a career in personal training. Hours are flexible and often times you wont be doing anything demanding

    Cons

    Your experience largely depends on which location you work for. Some gyms are much nicer than others and the quality of management varies. I personally work for a brand new location so management is significantly more demanding for memberships, training packages and retail sales and it can feel like a very corporate company.

    24 Hour Fitness2019-08-20
  4. "Great People to Work With"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Representative in Fontana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 24 Hour Fitness part-time for less than a year

    Pros

    *Free gym membership *Had a great team of coworkers *Nice environment

    Cons

    *Low pay/min. wage *Sales job/Trying to meet quotas for the day

    Advice to Management

    *Focus more on creating a great team.

    24 Hour Fitness2019-08-19
  5. "24 Hour fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager 

    I have been working at 24 Hour Fitness full-time for more than 10 years

    Pros

    Pay,great environment, great people, free gym

    Cons

    Work load, hours, high stress

    24 Hour Fitness2019-08-23
  6. "Good Part-time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Kids Club Attendant in Fremont, CA

    I worked at 24 Hour Fitness part-time for more than 3 years

    Pros

    Flexible hours Free membership plus discounts for family Great employee culture

    Cons

    Sometimes disorganized, some employees would not show up for work and left facility unmanaged

    24 Hour Fitness2019-08-08
  7. Helpful (1)

    "100% Sales focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Operations Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at 24 Hour Fitness full-time for more than a year

    Pros

    You can advance in your career pretty quickly but that is partly because of very quick turnover. Free membership.

    Cons

    The pay for everyone not in upper management was at the least that they could possibly get away with. I was in charge of writing the schedule for the retail/front desk team and was told not to give anyone more than 28 hours so that we didn't have to offer them any benefits. Upper management was 100% focused on their own bonuses and weren't even shy about it. They'd coach us all on how to reach a goal that only they would...

    Show More

    Advice to Management

    This company needs real leaders who are focused on morale just as much as results. The company on a whole needs to rethink the bonus schemes because it attracts really unsavory people and allows for horrible morale among the team.

    24 Hour Fitness2019-08-20
  8. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant FItness Manager in Redmond, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at 24 Hour Fitness full-time for less than a year

    Pros

    Gain experience in sales Increase your knowledge through leaders above you.

    Cons

    Constant grind to keep clientele Don’t get real bonuses until you make it upper managment, which is few and far between.

    24 Hour Fitness2019-08-20
  9. "Good product"

    StarStarStarStarStar
    Former Employee - Sales Manager 

    I worked at 24 Hour Fitness full-time

    Pros

    Good product and culture. Lots of positions.

    Cons

    Changing industry with no sales department.

    24 Hour Fitness2019-08-19
  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Lake Worth, TX
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at 24 Hour Fitness full-time for more than a year

    Pros

    Great environment, from the members to coworkers. Free gym membership.

    Cons

    Ownership, most clubs don’t pay well.

    Advice to Management

    N/A

    24 Hour Fitness2019-08-04
Found 2127 reviews