24 Hour Fitness Reviews

Updated Jun 30, 2022

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Found 3,256 of over 3,324 reviews

3.5
62%
Recommend to a Friend
50%
Approve of CEO
24 Hour Fitness CEO Tony Ueber (no image)
Tony Ueber
405 Ratings
Pros
  • "you get a free gym membership to any location(in 819 reviews)

  • "Fun place to work and free gym membership(in 384 reviews)

  • Cons
  • "There is opportunity to upgrade the gym facilities(in 184 reviews)

  • "Low pay & Lots of extra responsibilities(in 142 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good

      Jun 6, 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for what it is

      Cons

      No real down sides at all

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    2. 4.0
      Former Employee, more than 3 years

      Lived my time there

      Jun 30, 2022 - Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and values. Supportive management and excellent pay and benefits.

      Cons

      Long hours and always on call.

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    3. 4.0
      Former Employee, more than 1 year

      good manager

      Jun 28, 2022 - Personal Trainer in Massapequa, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      helpful team and bosses that try to help you

      Cons

      the client base was not large enough to sustain the amount of trainers

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    4. 5.0
      Former Employee, more than 5 years

      Great work atmosphere

      Jun 23, 2022 - Customer Setvice Representative in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for.

      Cons

      None I have no complaints

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    5. 4.0
      Former Employee, more than 5 years

      Loved it

      Jun 20, 2022 - Personal Trainer in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was very fortunate to have a staff lead members who wanted to see you succeed. From the general manager to my immediate PT manager I loved my experience there.

      Cons

      High turn over, Plenty of people came and left so that wasn't fun because I missed all my old coworkers.

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    6. 5.0
      Current Employee

      fine

      Jun 17, 2022 - Sales and Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very kind and safe work environment

      Cons

      there aren't any cons working here

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    7. 4.0
      Former Employee, more than 3 years

      AOM

      Jun 16, 2022 - Assistant Manager in Camarillo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team environment, free membership, ability to grow into various positions

      Cons

      Hours are terrible, members treat you poorly, it’s A numbers game always. Your club has to produce A profit in memberships or the in club shop.

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    8. 2.0
      Former Employee, more than 3 years

      Sales got soft

      Jun 30, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Music on speakers was the booooom

      Cons

      after the new transition into a retro fitness type of sale. memberships sales went down

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    9. 2.0
      Former Employee, more than 1 year

      Going down!

      Jun 29, 2022 - Fitness Manager I in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays ok for fitness managers, it’s the only ok job to have if you work at 24 in my opinion.

      Cons

      You can get a horrible unexperienced manger and your job just became not worth it, at all levels!

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    10. 4.0
      Former Employee, more than 3 years

      Lot of work for Low compensation

      Jun 12, 2022 - Sales and Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      One positive for working for 24 Hour Fitness would have to be cool and understanding upper management. The gym environment overall is very motivating.

      Cons

      You are expected to complete enough work for two people without optimal amount of time or compensation. Expected to handle both operations, sales, and assist with the personal training, and still be the lowest paid department head the company has.

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    Viewing 1 - 10 of 3,256 Reviews

    24 Hour Fitness Reviews FAQs

    24 Hour Fitness has an overall rating of 3.5 out of 5, based on over 3,324 reviews left anonymously by employees. 62% of employees would recommend working at 24 Hour Fitness to a friend and 39% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, 24 Hour Fitness employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at 24 Hour Fitness. This rating has improved by 6% over the last 12 months.

    62% of 24 Hour Fitness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 24 Hour Fitness 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.