24 Hour Fitness Reviews

Updated Oct 16, 2021

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Found 2,952 of over 3,011 reviews

3.3
56%
Recommend to a Friend
48%
Approve of CEO
24 Hour Fitness CEO Tony Ueber (no image)
Tony Ueber
309 Ratings
Pros
  • "free gym membership included with the position(in 724 reviews)

  • "Great people, positive environment, gym membership(in 337 reviews)

  • Cons
  • "Due to the minimum wage nature of many of the employees there are a lot of unmotivated coworkers there and it can be infectious(in 101 reviews)

  • "Upper management is out of touch with what’s going on in the clubs(in 82 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Very good

      Oct 11, 2021 - Sales & Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      teammates, morale, work flow, manager, communication

      Cons

      phoneline, old machines, maintenance, understaffed

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    2. 4.0
      Former Employee

      Cares about employees

      Oct 7, 2021 - Student in Riverside, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -free gym membership -friendly corporate culture

      Cons

      -low pay -not enough hours -under staff

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    3. 4.0
      Former Employee, more than 8 years

      Fun

      Oct 4, 2021 - Personal Trainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping others. Healthy environment. Network

      Cons

      Sales goals that are unrealistic

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    4. 3.0
      Former Employee, less than 1 year

      Not usually worth it

      Oct 16, 2021 - Front Desk 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free membership, discounts on products

      Cons

      Disrespect from members, lack of support from management, and unrealistic expectations for limited staff

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    5. 3.0
      Former Employee, more than 1 year

      meh

      Oct 14, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Front desk work is chill.

      Cons

      Management can be very pushy about getting people to sign for memberships even if you're not a sales rep.

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    6. 5.0
      Former Employee, more than 1 year

      Great company!

      Sep 29, 2021 - Service Expert Supervisor in Hayward, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great communication - flexible hours - free membership

      Cons

      - varies from club to club and how you interact with people

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    7. 5.0
      Current Employee, less than 1 year

      Overall Job

      Sep 29, 2021 - Sales and Service Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun and energetic place to work

      Cons

      Really good overall job for college students, more youth friendly.

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    8. 3.0
      Former Employee, less than 1 year

      Okay for Part-time work

      Oct 13, 2021 - Front Desk Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gym Membership General Manager was good Front desk operating systems were easy to navigate. If you like customer service and a quick learning, you'll fall right into place.

      Cons

      The location was updated. The equipment was old and broken or out of service. Gym goers often complained.

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    9. 4.0
      Former Employee, more than 1 year

      positive work environment

      Sep 28, 2021 - Sales and Service Expert in Pleasanton, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -flexible hours -free gym membership -discounted pricing on products -good space to grow as a salesperson

      Cons

      -managers at different locations are hit or miss, I was lucky though. -things can get chaotic when alone up front. -the people that yell at you for things that aren't your fault.

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    10. 4.0
      Former Employee

      Not Bad

      Sep 27, 2021 - Customer Service Representative in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free membership if you're an employee

      Cons

      Bad work environment and poor management

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    Viewing 1 - 10 of 2,952 Reviews

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