ANZ Bank Assistente De Atendimento Reviews

Updated 23 Nov 2020

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3.8
93%
Recommend to a Friend
100%
Approve of CEO
ANZ Bank CEO Shayne Elliott
Shayne Elliott
8 Ratings
  1. "It's a banking job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ANZ Bank full-time for more than a year

    Pros

    High salary Generous employee benefits

    Cons

    Hierarchical Profit-driven

    Continue reading

    ANZ Bank Response

    October 10, 2019Marketing Specialist

    Thank you for sharing your feedback.

  2. "Great Experience"

    3.0
    Former Employee - Customer Service Representative in Sydney

    I worked at ANZ Bank part-time

    Pros

    Good at looking after the workers

    Cons

    staff was at times very rude


  3. "Average"

    3.0
    Former Employee - Customer Service Representative in Melbourne

    I worked at ANZ Bank full-time

    Pros

    Work environment, colleagues, plenty of support,

    Cons

    Micro management, leadership is not great, less growth opportunities

  4. "Lack of good systems/investment in technology is very apparent"

    3.0
    • Career Opportunities
    Former Employee - Customer Service Representative in Melbourne

    I worked at ANZ Bank full-time for more than a year

    Pros

    Good people/workmates People genuinely try to perform/get better

    Cons

    Technology incredibly outdated Ridiculous KPI's which you can have no influence over

  5. "Good Role"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wollongong

    I worked at ANZ Bank full-time

    Pros

    Culture, events and fun atmosphere

    Cons

    The pay is below average

  6. COVID-19

    "Great culture, great work life balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ANZ Bank full-time for more than a year

    Pros

    - ANZ Bank has been very accommodating especially during COVID. WFH arrangements were quickly made. - Great culture that really embraces work life balance.

    Cons

    - Some set backs in terms of career progression

  7. "Good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ANZ Bank part-time for more than a year

    Pros

    Good pay Respectable company Understanding Great leave and outstanding people to work with

    Cons

    Long hours Just a number to the company

  8. "Decent place to start at"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne
    Recommends
    Neutral Outlook

    I worked at ANZ Bank full-time for more than a year

    Pros

    Good benefits, chance to develop, great colleagues

    Cons

    bureaucratic, senior management not the greatest in assisting junior employees

  9. "Overall a good place to work"

    4.0
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Account Manager in Sydney

    I have been working at ANZ Bank full-time for more than 5 years

    Pros

    Work/life balance, mostly good people, lots of different areas to broaden your skill set

    Cons

    Outdated processes, extremely cumbersome to create any real change, banking environment has been subdued and there has been a growing focus on cost cutting rather than growth

    ANZ Bank Response

    October 9, 2019

    Thank you for your feedback!

  10. Helpful (2)

    "Bad culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ANZ Bank part-time for less than a year

    Pros

    Banks benefit, no annual fee credit card, fee waived for bank cheques, discounted home loan

    Cons

    Very sale focused , not customer focused

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