Airbnb Employee Reviews about "growing pains"

Updated 28 Dec 2018

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4.0
79%
Recommend to a Friend
88%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
758 Ratings
Pros
Cons
  • "Work/life balance: have to put in a lot of hours just to stay on top of your file load(in 66 reviews)

  • "Typical growing pains for our size, honestly(in 35 reviews)

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Reviews about "growing pains"

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  1. "Amazing company and mission, shame about middle Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Marketing 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Young, passionate culture with a lot of heart, purposeful and inspiring mission. Amazing leadership team.

    Cons

    Growing pains of a startup wanting to maintain it's agility, but needing structure and process to support a rapidly ballooning organization. 99% amazing people, but some "managers" lack integrity and capability to manage teams or just have NFI what they are doing - completely unaligned with organizational values.

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  2. Helpful (54)

    "Working here over a year..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    - Compensation: pays more than any other tech company (Google, FB, etc) PLUS new cash bonus PLUS can choose to take your equity refreshers (no cliff) in cash. They also bump everyone to above midpoint of the range, which is really kind and close any gaps for pay equity. - Business is doing really well: we're profitable, have money to invest in employees + new ventures, never worried about money. Not even having a round of funding for this far out is amazing. - Great benefits. Free airbnb credits (never expire), lots of PTO and time off, easy parking lot next to the building (they reimburse the price), free lyft credits, top notch food program, etc. - Management is honest about their pitfalls and is honest about fixing it. I appreciate this because they could sweep it under the rug. - We're heavily invested in our infrastructure as a 2019 focus. Even hired a CTO who has decades of infrastructure heavy lifting under his belt. Sweet! - People are really kind and helpful. Fairly rare. There are always going to be politics because people befriend eachother, but honestly you can set up a meeting with a director and they will help you resolve easily. As long as you speak out, people will listen.

    Cons

    Typical growing pains for our size, honestly. For a long time, Airbnb was flat and you could grow your career quickly since the company was small. Now they're trying to add ways to grow your career and make it defined and achievable since there's not low hanging fruit from a flat org, which is good. There's also increased attrition for people who have been here 5-7+ years, but honestly I think fresh people who are excited and new have been better for my team personally. Many managers are also junior, but we've started to hire senior managers - my manager's manager has been doing a great job shaping and changing, which I appreciate.

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  3. "Recruiter"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Amazing culture and people, inspiring mission.

    Cons

    Growing pains with hyper growth

  4. "Great culture and business with some growing pains"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Company culture is to fundamentally do good. I'm in a mid-level senior role, and I see these values being reflected on a day-to-day basis.

    Cons

    As a fast growing company transitioning into maturity, there are reorgs / leadership changes that were sorely needed. The changes are just starting to take place and some growing pains resulting from that, but personally excited for what this company can achieve with the new leadership team.

  5. Helpful (2)

    "Great company culture and talented co-workers!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    Positive company culture. Talented co-workers. Management owns mistakes and listens to feedback.

    Cons

    Some growing pains around organizational grown.

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  6. Helpful (34)

    "Run away while you still can!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Airbnb full-time for less than a year

    Pros

    - Great food (breakfast, lunch, dinner, and amazing snacks) -A plethora of opportunities to travel the world - Impressive name on your resume

    Cons

    Promises are made again and again and there is no follow-up. You can't trust your manager, and to make it worse, you have an abundance of inexperienced managers that unfortunately are not given the tools they need to succeed. Airbnb is bleeding money and talent, and it doesn't know how to fix it. The level of bureaucracy is unacceptable for a company its age and size. It behaves like a company of 100,000 employees, when it only has 3,000. The growing pains are being felt all over the company, and people are discouraged. I wish I had a real perspective of what was happening on the inside before accepting my offer. The culture is (or was) amazing, but it won't be enough to make you happy amidst this mess.

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  7. "Engineering Intern"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Anonymous Intern 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb for less than a year

    Pros

    Great culture, interesting projects, lots of dogs, good location in city. Good travel benefits

    Cons

    Some growing pains from rapid expansion

  8. Helpful (1)

    "Values Driven Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for less than a year

    Pros

    Amazing product, incredible culture, exciting environment.

    Cons

    Typical growing pains of midsized start up.

  9. Helpful (1)

    "Challenging but fulfilling place to work"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Airbnb full-time

    Pros

    Lots of opportunity, still so much more to achieve

    Cons

    Shifting organizational structure and common growing pains of a company

  10. "Community-driven culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 5 years

    Pros

    There is an electric energy when you walk into any one of Airbnb's offices that immediately gives you a sense of how mission-driven and collaborative the employee community is.

    Cons

    The company is going through some growing pains, and priorities can shift often. All that said, I'd rather be in that environment than one that is 100% predictable and rigid.

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Found 35 reviews