Alaska Airlines Employee Reviews about "flight benefits"

Updated 11 Jul 2020

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3.8
73%
Recommend to a Friend
85%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
349 Ratings
Pros
  • "401k matching/ employee stock options and bonuses/ flight benefits/ flexibility with schedules and trades(in 105 reviews)

  • "Great people, outstanding travel benefits, enhanced PTO and Parental leave(in 59 reviews)

Cons
  • "Low pay, outdated culture, poor leadership(in 34 reviews)

  • "Work/life balance is not great in many of the managerial positions(in 18 reviews)

More Pros and Cons

Reviews about "flight benefits"

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  1. COVID-19

    "Airlines are a bad place during covid-19"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in SeaTac, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than 10 years

    Pros

    flight benefits - but in the covid world they don't really matter

    Cons

    ITS has terrible management and has shown this clearly in the covid era

    Continue reading
  2. "Love the company, worried about their future"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Aviation is fun, most of the officers are very approachable, people are passionate about the company, flight benefits are great when you can get on a flight

    Cons

    Leadership is conservative and old fashioned and don't believe in remote working for back office people, corporate offices are dated, VERY male-dominated


  3. "Great company culture and flexible hours at call center"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Boise, ID
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Flight benefits are incredible, meeting people at the company

    Cons

    Some people over the phone are rude and mean to employees, some of the hours and overtime requirements are very difficult

  4. "Solid Company That Feels Like Family!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    401k matching/ employee stock options and bonuses/ flight benefits/ flexibility with schedules and trades

    Cons

    Exhausting work both physically and mentally/ often odd work hours/ often odd days off/high security job that merits better pay per hour

    Continue reading
  5. "Great If you love airplanes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Technician in SeaTac, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    good experience Flight benefits good pay

    Cons

    stressful for new mechanics Lazy people(depends on Airport) Towing can be stressful

    Continue reading

    Alaska Airlines Response

    April 27, 2020

    Thanks for your feedback. Yes, there is a dues-paying period for many airline jobs. We're glad to see that you were able to move through it successfully. Also, remember that if you think you or your coworkers may need someone to talk to about the stresses of the job or life in general, the Employee Assistance Program (ACTive S Support) is a great resource and part of your benefits. --David

  6. "Experience"

    1.0
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Alaska Airlines part-time

    Pros

    Flight benefits and health insurance

    Cons

    Hard to get time off

  7. Helpful (1)

    "Outdated work environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Alaska Airlines

    Pros

    Good learning opportunities. This would be a nice place to work for anyone who doesn't question authority, stays the course, and keeps their head down. The people are mostly lovely. People really do care about the guest experience.

    Cons

    Lots of social politics and favoritism. It's very difficult to be new to the company because there is little training (especially for contractors) and legacy employees aren't always open to new ideas. I've never seen money wasted as much as I did at Alaska... managers and directors were away at expensive trainings and conferences at least monthly while individual contributors did the heavy lifting. I won't lie... it was tough to stay motivated as a contractor without health insurance, while watching FTEs get flight benefits, bonuses, extra training, etc. The company isn't doing enough to address climate change and it shows in the offices, where they're still selling plastic water bottles. Layoffs. Long commute. Dingy office with poor air quality and no lunch options nearby. Drug test. An insane amount of meetings. Change happens at a glacial pace. If you are someone who "thinks different" in any way, you likely won't fit in.

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  8. Helpful (2)

    "Lack of internal promotions from actual hardwork"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Lead in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Alaska Airlines full-time for more than 5 years

    Pros

    This is strictly a job you get because of the benefits package. Aka- flight benefits.

    Cons

    Typical corporate management prioritizing the needs of their shareholders and not taking into account the effects they have on their customer-facing division. The customer service agent role is hard. Not recommended for typical customer service reps. This is the championship of Customer Service. Not only do customers treat you poorly on occasions you also have management breathing down your neck with pre-historic guidelines. The process and procedures are one thing. However, the management style I endured over 5 years was as if no real leadership existed. They love to implement goals for being on-time, but there is literally no personable experience between the people and the goal. If you want to be promoted do not rely on solely being a hard and ethical worker. Your resume will be overlooked for the person who knew someone, who knows someone. Don't waste your time. You have a higher chance of being promoted externally than internally- proven facts from many exhausted Alaska Airlines employees who stopped fighting for an internal position and quit.

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    Alaska Airlines Response

    January 29, 2020

    Thank you for your feedback. We strive to create an airline people love working for, so it is disappointing to hear about your experiences. If you'd like to share more in detail, please send an email to careers@alaskaair.com with the subject "Glassdoor Review." Thank you. --David

  9. "Eh"

    3.0
    Current Employee - Computer Draftsman/Designer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alaska Airlines part-time for more than a year

    Pros

    Flight benefits on standby and health

    Cons

    Company wants to be fake liberal but they’re really conservative and nasty

    Alaska Airlines Response

    January 29, 2020

    Hello. We're sorry you feel this way. If you'd like to share more detail about your comments, please send us an email at careers@alaskaair.com with the subject "Glassdoor Review." Thanks. --David

  10. "The benefits are great!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in San Francisco, CA
    Recommends

    I have been working at Alaska Airlines part-time for more than a year

    Pros

    Fir part time employment you get really good health benefits and unlimited flight benefits. And 401k employer contributions and stock options.

    Cons

    It’s crazy hours. CRAZY hours.

Found 117 reviews