American Airlines Reviews
Updated 20 Jul 2019
Found 2538 reviews
"Flight benefits are of course great to have" (in 416 reviews)
"Free Travel benefits for all employees" (in 249 reviews)
"The long hours and living out of your suitcase for days on end can be challenging" (in 76 reviews)
"Your senoir coworkers will be the rudest to passengers" (in 50 reviews)
- Helpful (2)
"Great company and benefits"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookDisapproves of CEOI have been working at American Airlines full-time for more than 3 years
Pros
Competitive pay, great health benefits, unbeatable travel benefits.
Cons
Difficulty in moving up in leadership or higher roles and positions.
Advice to Management
Engage and support your employees especially those that desire to grow and further their careers with the company
American Airlines2019-07-13 "Flying High With Your Feet Firmly Grounded"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at American Airlines part-time for more than 5 years
Pros
Fast paced. structured, and problem solving environment. Flexible yet set schedules. Free and discounted travel. Interface w people from all over the world. Always exciting. Promotes teamwork (which includes other departments)and individual progress. Professional and personal communication skills are honed.Never a boring day. Every situation well handled is a bully for a sense of accomplishment. Good benefits .
Cons
Seniority based schedules, can be very chaotic, hours can be extended, subjected to quick changing environment due to weather, staffing or other issues Relating to impatient passengers though situations may be out of your hands can be trying,but necessary and doable. Extra diligence with security is strict and unfortunate but also necessary. The reality that lives are in your hands can be scary, but nothing compared...
Show MoreAdvice to Management
Work with and trust the sensibilities of the agents. They are the first line of defense and information when it comes to changing trends and opinions of your passengers. Be willing and ready to increase job responsibilities of those who have expressed a desire to grow and show consistently that they are ready for more. Offer advice on improving performance including physically stepping in to clarify your points. You...
Show MoreAmerican Airlines2019-07-20"Traditional American company with lots of benefits"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at American Airlines full-time for more than 8 years
Pros
The company follow rules and you always know what to expect
Cons
Very hierarchical structure. Impossible to get in touch with higher levels other than you manager.
American Airlines2019-07-19- Helpful (1)
"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at American Airlines full-time for more than a year
Pros
AA has Flexible working hours
Cons
Absolutely no Cons , Management can be more specific on what they want
American Airlines2019-07-14 "AA fly the friendly skies"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Approves of CEOI have been working at American Airlines full-time for more than 10 years
Pros
Continue investing in people, equipment, and facilities
Cons
No cons at this time
American Airlines2019-07-18"Best Travel Benefits"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at American Airlines full-time for more than 3 years
Pros
Flexibility Change of scenery Change of daily staff Travel benefits Fun
Cons
Away from home and family often Must be flexible in schedule Sometimes you feel like a number Held to high standards Can be tiresome
American Airlines2019-07-17- Helpful (1)
"Excellent company to work for at headquarters"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at American Airlines full-time for more than 3 years
Pros
Working at HQ is a pleasure (don't know much about airport operations). People are genuinely caring, work is challenging and at the same time work-life balance is respected. Pay is good too and flight benefits are great.
Cons
On a case by case basis, one can complain of anything but there's nothing that I can broadly speak of.
American Airlines2019-07-12 "Great career, overall."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookDisapproves of CEOI have been working at American Airlines full-time for more than a year
Pros
Easy job Travel benefits Exciting and always changing Great benefits Great people
Cons
Sometimes bad management Schedule can start out pretty bad 6.5 weeks of unpaid training to start Pay starts low but raises quickly
American Airlines2019-07-17"Excellent Job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at American Airlines full-time for more than 8 years
Pros
Great Dispatch and Flight Support
Cons
Maintenance is still without a contract
Advice to Management
Get a contract signed.
American Airlines2019-07-16"Manager"
StarStarStarStarStarI have been working at American Airlines full-time for more than 10 years
Pros
Hiring new employees for SFO
Cons
Letting go employees when required SFO
American Airlines2019-07-14