American Airlines Reviews | Glassdoor.com.au

American Airlines Reviews

Updated 18 Sep 2019

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Found 2613 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
61%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
998 Ratings
Pros
Cons
  • "The long hours and living out of your suitcase for days on end can be challenging(in 76 reviews)

  • "Your senoir coworkers will be the rudest to passengers(in 50 reviews)

More Pros and Cons
  1. "Can’t go wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at American Airlines full-time

    Pros

    Travel benefits were great. I couldn’t complain.

    Cons

    Doug Parker is a terrible CEO

    Advice to Management

    Get rid of Parker.

    American Airlines2019-09-18
  2. "great benefits high level of stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Agent Airport in Dallas, TX
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at American Airlines full-time

    Pros

    pay benefits get to travel

    Cons

    micromanagement , stressful environment, under staffed

    Advice to Management

    be more proactive on working as a group to resolve and not to shift blame

    American Airlines2019-09-18
  3. "I started with America West in 1989 and retired from American in 2018"

    StarStarStarStarStar
     
    No Opinion of CEO

    I worked at American Airlines

    Pros

    Excellent travel and health benefits

    Cons

    In my position the work was very repetitive on a day to day routine

    Advice to Management

    Listen to your employees

    American Airlines2019-09-17
  4. "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - American Airlines Flight Attendant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Great company, good coworkers, high pay and travel benefits

    Cons

    Away from home too much

    American Airlines2019-09-13
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in Ciudad de México
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than a year

    Pros

    AA is like a family. They take care of you and try to guide you to be the best in your jobs. They provide the tools and training to succeed.

    Cons

    AA has to keep improving their customer service

    American Airlines2019-09-13
  6. "Solid Airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commodity Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    great teammates, great benefits, largest airline in the world

    Cons

    Shaky industry, tough airline competition, huge airline causes challenges

    American Airlines2019-09-12
  7. "Car"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CAR 

    I have been working at American Airlines part-time

    Pros

    Great expensive benefits, flexible,

    Cons

    Management sucks, company is greedy ,

    American Airlines2019-09-11
  8. "For early birds 🦅"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSC in Minneapolis, MN
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at American Airlines part-time for less than a year

    Pros

    The worldwide traveling benefits for sure

    Cons

    Early schedules and depending on your position salary

    Advice to Management

    None

    American Airlines2019-09-07
  9. "Good"

    StarStarStarStarStar
    Current Employee - Flight Attendant 

    I have been working at American Airlines part-time

    Pros

    Nice in every aspect .good

    Cons

    Bad hours to work with

    American Airlines2019-09-07
  10. "Great Company Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 8 years

    Pros

    Flight Benefits and You can Tradeoff Your Shift

    Cons

    Lots of Unexpected Mandatory Overtime

    American Airlines2019-09-08
Found 2613 reviews