American Express Employee Reviews about "decision making"

Updated 25 Jun 2020

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4.1
84%
Recommend to a Friend
95%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
1,076 Ratings
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Reviews about "decision making"

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  1. "Good Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Sydney
    Recommends
    Neutral Outlook

    I have been working at American Express full-time for more than 5 years

    Pros

    Good company cares for its employees. Great work life balance.

    Cons

    Slow decision making and bureaucratic which is common for a large corporate.

  2. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Strategic Alliances in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Work/life balance Benefits Talented and professional employees Great mix of tenured vs new employees Great care for employee

    Cons

    Slow decision making Not many opportunities to move within the organization

  3. "Pros and Cons - AMEX"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Melbourne

    I worked at American Express full-time for more than 3 years

    Pros

    Great work culture Management open to feedback from workforce

    Cons

    Slow decision-making - extremely process driven Inter-dept cooperation needs improvement

  4. "Customer Service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at American Express full-time for more than 10 years

    Pros

    Fantastic culture, talented and diverse people, authentic leaders

    Cons

    exceptional cost reduction focus, US centred decision making

  5. "Bluebox mantra - slow moving battleship"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Sydney
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Big company, looks of groups, segements and functions, very interesting offers and customers

    Cons

    Hard to get things done, decision making is slow, lack over ownership in an overly collaborative workplace

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  6. "Director"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager - Risk Management in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express part-time

    Pros

    Culture, diversity, people, brand, customer service, team work, loyalty, work life balance

    Cons

    decision making time, USA focus and less international focus, less clear real estate strategy

  7. "Great atmosphere but limited career progression"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at American Express full-time

    Pros

    Nice team. Smart people. Focused on employee happiness. Mid level salaries.

    Cons

    Limited senior roles in Aus. Slow career progression. Slow decision making.

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  8. "Great Company"

    5.0
    Current Employee - Director, Risk Management in Salt Lake City, UT

    I have been working at American Express full-time

    Pros

    Collaborative Culture, Work life balance

    Cons

    Slow decision making process by leaders

  9. "Good Company to Start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Programmer Analyst in Gurgaon, Haryana
    Recommends

    I have been working at American Express for less than a year

    Pros

    good culture you can easily connect with VP's

    Cons

    till now, I have not seen any. but decision making can be slow.

  10. ""GREAT COMPANY TO WORK FOR""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Customer Service in Mumbai
    Recommends
    Positive Outlook

    I have been working at American Express

    Pros

    Amazing culture and work environment Outstanding company to work for; great benefits

    Cons

    Very hierarchical approach to decision-making

Found 156 reviews