American Express Employee Reviews about "decision making"

Updated 20 Jan 2021

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4.2
87%
Recommend to a Friend
95%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
2,307 Ratings
Pros
  • "Flexible work environment; passionate(in 433 reviews)

  • "Awesome job great benefits great co workers(in 383 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 302 reviews)

  • "Less visibility across decision making(in 172 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "decision making"

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    1. 5.0
      Current Employee, more than 5 years

      Good Company

      30 May 2020 - Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company cares for its employees. Great work life balance.

      Cons

      Slow decision making and bureaucratic which is common for a large corporate.

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    2. 4.0
      Current Employee

      Great company to work for

      19 Dec 2019 - Strategic Alliances in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance Benefits Talented and professional employees Great mix of tenured vs new employees Great care for employee

      Cons

      Slow decision making Not many opportunities to move within the organization

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    3. 5.0
      Current Employee

      Director

      26 Dec 2015 - Manager - Risk Management in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, diversity, people, brand, customer service, team work, loyalty, work life balance

      Cons

      decision making time, USA focus and less international focus, less clear real estate strategy

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    4. 4.0
      Current Employee

      Great atmosphere but limited career progression

      18 Dec 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice team. Smart people. Focused on employee happiness. Mid level salaries.

      Cons

      Limited senior roles in Aus. Slow career progression. Slow decision making.

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    5. 4.0
      Former Employee

      Bluebox mantra - slow moving battleship

      27 Oct 2016 - Account Executive in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big company, looks of groups, segements and functions, very interesting offers and customers

      Cons

      Hard to get things done, decision making is slow, lack over ownership in an overly collaborative workplace

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    6. 4.0
      Former Employee, more than 3 years

      Pros and Cons - AMEX

      28 Mar 2018 - Team Leader in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work culture Management open to feedback from workforce

      Cons

      Slow decision-making - extremely process driven Inter-dept cooperation needs improvement

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    7. 4.0
      Former Employee, more than 10 years

      Customer Service

      28 Feb 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic culture, talented and diverse people, authentic leaders

      Cons

      exceptional cost reduction focus, US centred decision making

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    8. 5.0
      Current Employee, more than 1 year

      Excellent place to work

      20 Jan 2021 - Business Development Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong focus on employees and their well being which filters through to employees working hard for their customers. Work is interesting as the payment space is thriving with interesting developments.

      Cons

      Decision making can be slow due to being a big corporate but this is recognized and actively being addressed.

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    9. 5.0
      Current Employee, less than 1 year

      Good company to work for

      4 Jan 2021 - Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      American Express usually ranks high in multiple countries for best place to work. The company culture is collaborative yet competitive. Many opportunities to learn and develop useful skillsets for a career in the payment space.

      Cons

      The company could be more agile in decision making and implementation.

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    10. 5.0
      Current Employee

      Great place to work

      16 Jan 2021 - Business Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The fact that the company encourages career moves within the company makes it a great place for young people who want to learn.

      Cons

      Decision-making is sometimes very slow

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    Viewing 1 - 10 of 172 Reviews

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