American Express Employee Reviews about "work environment"

Updated Jan 23, 2021

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Found 430 of over 11,120 reviews

4.2
87%
Recommend to a Friend
95%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
2,478 Ratings
Pros
  • "Flexible work environment; passionate(in 433 reviews)

  • "Awesome job great benefits great co workers(in 383 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 302 reviews)

  • "Less visibility across decision making(in 172 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work environment"

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    1. 5.0
      Former Intern, less than 1 year

      Risk Analyst Internship

      Sep 16, 2020 - Risk Analyst Intern in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Friendly, supportive and caring colleagues - Good educational sessions - Clean and good working environment - Many perks and benefits for employees - Good work life / balance

      Cons

      - Takes huge time in initial set up and getting on board - Repeated nature of work - Technical issues - Traditional analysis methods

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    2. 3.0
      Former Contractor, more than 3 years

      Solid experience

      Aug 19, 2020 - Assistant Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment and culture

      Cons

      Progression is not always clear

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    3. 2.0
      Current Employee, more than 1 year

      Hugely Disappointing

      May 22, 2015 - Anonymous Employee in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quite a flexible work environment with possibility of occasionally working from home. Nice well-maintained office space. Mostly highly motivated and professional employees.

      Cons

      Treated poorly as a 'band 25', offered training and promotion during interviews which was never to eventuate due to head count constraints and colleagues having no interest in providing training. Spoken to as though I am everyone's personal assistant and am not a valued member of the team with potential for advancement. Ridiculous budget constraints in some areas while none in others.

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      3 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Better than expected for first year

      May 22, 2013 - Anonymous Employee in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management, good benefits and work environment

      Cons

      Slowed economy means job reductions it is sad to see some leave

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      1 person found this review helpful
    5. 3.0
      Former Employee

      Good name,

      May 7, 2017 -  in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible life/work balance, mostly nice folks, values diversity, pleasant working environment.

      Cons

      Unfortunately like most folks, I go to work not for the frills but for the base pay, which isn't very much. Also as an employee I was unsure of the outlook for the company in Australia

      1 person found this review helpful
    6. 4.0
      Former Employee

      Great work environment, tonnes more pressure

      May 2, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      everyone is friendly great work environment lots of culture building excersizes

      Cons

      change of management and high turnover lots of new KPIs that are higher with lower bonuses

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      1 person found this review helpful
    7. 2.0
      Former Employee

      Compared to 5 years ago, it's a very different company to work for lacking leadership talent

      Jan 14, 2012 -  in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working environment. Diverse backgrounds of employees.

      Cons

      Many experienced and skilled employees are under paid. For promotion oppotunities, external candidates are received more favourably than internal staff

      1 person found this review helpful
    8. 3.0
      Current Employee, more than 5 years

      Business Analyst

      Apr 28, 2018 - Senior Business Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly working environment flexible working arrangement supportive culture

      Cons

      limited work opportunities internal process is slow Tech not up to date too many approval process

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    9. 4.0
      Current Employee, more than 10 years

      Great company to work for

      May 7, 2013 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Diversity and inclusion Great working environment Options to develop career to different areas

      Cons

      Focus more on US markets

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    10. 5.0
      Current Employee

      Great Company to work for

      Dec 23, 2020 - Marketing Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amex has a great company culture and collaborative environment. They really care about their employees and making sure everyone feels included and in a safe working environment. There’s a great work balance here. I love it so far!

      Cons

      There are some benefits I wish that were better but overall they are good.

      1 person found this review helpful
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