American Express Employee Reviews about "work life balance"

Updated 18 Jan 2021

To filter reviews, or .
4.2
87%
Recommend to a Friend
95%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
2,307 Ratings
Pros
  • "Flexible work environment; passionate(in 433 reviews)

  • "Awesome job great benefits great co workers(in 383 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 302 reviews)

  • "Less visibility across decision making(in 172 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work life balance"

    Return to all Reviews
    1. 4.0
      Former Employee

      Great company and brand

      21 Feb 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong base salary and car allowances paid Commission structure is satisfactory Amex offer discounted health insurance and card products Great people to work with Leverage warm leads and work strategically on new business through the many Amex business units Strong brand behind you

      Cons

      Limited work life balance at times, perception is if your not in he office your not working Many challenges with their processes and paperwork, need to bring in new systems/technology to change and improve You need to become "blue box" to make it in the company. You need to know the right people to progress your career. They don't recognise or value their committed and hard working employees so limited progression if you don't play the political game and stroke egos If you don't perform you will be on a performance management plan straight away

      Continue reading
      Be the first to find this review helpful
    2. 4.0
      Former Employee

      Business planning manager

      25 Aug 2015 -  in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      global exposure, cross functional experience

      Cons

      Global calls, work life balance

      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Marketing

      13 Jan 2021 - Senior Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      American Express is an amazing place to work. It has great work-life balance, culture, kind and smart people, great management and endless opportunities for leadership and skill building. Once you are in the company, they encourage you to move teams every 2-3 years when at the Analyst/ Manager level to gain experience. It is evident how much the company cares about their employees and placing efforts like Diversity & Inclusion at the forefront of their priorities.

      Cons

      The focus is definitely on benefits/ work-life balance, so salary is sometimes not always the most competitive and it can be hard to negotiate above a certain amount when moving positions.

      Continue reading
      1 person found this review helpful
    4. 5.0
      Current Employee, more than 8 years

      Love working for his company

      6 Jan 2021 - Director in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Diverse and inclusive Great culture Family friendly Flexible working

      Cons

      Other financial services pay a lot more Work life balance is much worse than it used to be

      Continue reading
      1 person found this review helpful
    5. 5.0
      Former Employee, more than 1 year

      Best company to work with

      18 Jan 2021 - Master CCP in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Basic Salary is low Incentive is to die for

      Cons

      Work life balance is amazing

      Be the first to find this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Very few positive aspects, overall a bad experience

      21 Dec 2020 - Customer Care Professional in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Only 7 hours a day, gained experience to find a new job, helped with relocation

      Cons

      Bad work-life balance, horrible shifts, no career advancement, incredible stress with bad effect on mental health, no variety in the job, work almost every weekend, strong employee turnaround, too much focus on numbers.

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Former Employee

      Great place to work and family friendly policies.

      24 Dec 2020 - Senior Marketing Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many opportunities for advancement and collaboration.

      Cons

      Sometimes too much time required/work-life balance might be an issue for some.

      Be the first to find this review helpful
    8. 2.0
      Former Employee, more than 5 years

      Join only if you are priviliged enough to belong to the inner personal circle of the leader

      26 Jul 2020 - Senior Engineer in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large Company experience, Opportunities to learn (But not practice),

      Cons

      Low Pay, Very low diversity and unbiased outlook from mid-tier management. Only works well if you join as a vendor employee, work for several years and then convert, No stake in people, Poor team culture, No work-life balance,No checks and balances on mid-tier leadership, No peer review concepts, All standard industry practices around people management are a facade, Professionals are on the whims and fancies of their leader, Very poor professional ethics present in mid-tier leadership. Mid tier management almost 90-95% belongs to transitioned indian vendor folks who bring their baggage and old relic practices with favoritism. You gotta belong to inner circle to progress any further.

      Continue reading
      3 people found this review helpful
    9. 4.0
      Former Intern

      Great company

      11 Jan 2021 - Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company with strong management and opportunities to get involved in different initiatives

      Cons

      Good work life balance promoted

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Marketing Manager

      26 Oct 2020 - Project Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing work culture with highly talented colleagues ! Tremendous development opportunities. Lots of autonomy.

      Cons

      Work life balance can be challenging with the volume of initiatives

      Be the first to find this review helpful
    Viewing 1 - 10 of 302 Reviews

    Popular Careers with American Express Job Seekers

    Business Development Executive
    Learn About the Job
    JobsSalariesInterviews
    Business Development Manager
    Learn About the Job

    Work at American Express? Share Your Experiences

    American Express logo
    or