Australian Red Cross Lifeblood Employee Reviews about "bullying culture"

Updated 14 Feb 2019

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3.3
65%
Recommend to a Friend
Pros
  • "Donors are amazing and make the job worthwhile(in 17 reviews)

  • "Competitive salary with generous salary packaging(in 9 reviews)

Cons
  • "Bullying culture (particularly from managers), so much pressure put on staff for individuals to do the work of 3 people(in 8 reviews)

  • "Having to work rotating roster can be difficult when start times of shifts can vary a lot, makes work life balance hard to maintain(in 5 reviews)

More Pros and Cons

Reviews about "bullying culture"

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  1. Helpful (4)

    "toxic"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DSNA in Gold Coast
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood part-time for more than 5 years

    Pros

    The donors are generous and lovely people. good salary packaging.

    Cons

    Toxic work environment, always working short staffed, management will not listen. Bullying culture.

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  2. Helpful (9)

    "Red Cross Donor Services is being destroyed by Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse in Adelaide
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood part-time for more than 8 years

    Pros

    The Donors are Fabulous! The knowledge that your helping others be it a recipient of blood, a recipient of bone marrow or a therapeutic donor makes your day seem worthwhile and valuable Great staff at the coal face

    Cons

    The organisation is National but it is run state by state so there is a massive silo effect with different sites let alone different departments being left very isolated There is very little face to face time with senior management either from the state or national office They don’t have a clue what is really going on The Management staff levels across the organisation are very high in relationship to the amount of staff they supervise but most of them have do not have any relevant qualifications for the area they manage or any skills in managing people The favoured tactic is to have a culture of bullying and suppressive controll This is condoned and encouraged amongst all levels within the state and Senior Management are oblivious to the situation because they don’t talk to the staff that are managed Employment Engagement Surveys have been so poor in the past that after blaming local management (who have NO control over their own department due to MICROMANAGEMENT) and the coal face staff of being Inadequate Inefficient Unreliable Outdated Unrealistic and Greedy with demands the Employment Engagement Survey was stopped Not because the problems had been rectified but to remove the safety of staff remaining anonymous Now the feedback was done more at a local level so the Complainers or the Troublemakers became more easily identified Then the tactic is to remove the staff from the organisation Perform Improvement Plans being the preferred method Then most unlikely for the organisation to be taken to faiwork for bullying. I would be very surprised to see any staff member that has been on a PIP and completed the Plan to the satisfaction of Senior Management And People and Culture and still working with the organisation. The Senior executive team need to rid themselves of the management team that is mostly empire building and self serving Most of the areas of the organisation would run more smoothly and effectively without them The core business that the organisation is responsible for is completely misunderstood or missrepresented

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  3. Helpful (7)

    "Great cause, terrible job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DSNA in Adelaide
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Australian Red Cross Lifeblood part-time for more than 5 years

    Pros

    Wonderful donors, fabulous colleagues, satisfaction of collecting life-saving products. Knowing that people’s lives are changed through the work you are doing.

    Cons

    Main focus (donors and recipients) are forgotten in the flurry of cost cutting and TTC. Bullying culture (particularly from managers), so much pressure put on staff for individuals to do the work of 3 people. Short staffed almost every day and no back up plan to assist with this. Going most shifts without your paid tea break and often missing out on your lunch break, too. Mental health issues are ignored and exacerbated by managers and senior staff. Staff terrified to take sick leave - always short staffed. Can’t take annual leave when you want/need as there won’t be staff to cover your absence. When a staff member resigns, they aren’t replaced until weeks or months after they have left. Little to no communication between donor centres and NCC- we are told to collect plasma but the call centre have been told to convert all plasmas to whole blood so donors are receiving mixed messages. Tiny budget for donor refreshments. No recognition for a job well done.

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  4. Helpful (2)

    "NA"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Sydney
    Doesn't Recommend
    Negative Outlook

    I have been working at Australian Red Cross Lifeblood for more than 8 years

    Pros

    Decent pay and office hours.

    Cons

    Terrible middle management. No support to employees. Very strong underlying bullying culture by belittling people and using performance review as a business tool to stress and isolate staff to the point of resignation. Culture and dynamics does not allow for open and honest communications.

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  5. Helpful (7)

    "Important work hindered by Bullying Culture in management."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Australian Red Cross Lifeblood part-time

    Pros

    Dealing with very pleasant and well donors (usually!) who give up their free time to give life saving blood products. Knowing that the work you do is essential for saving lives. Competitive salary with generous salary packaging. Good training initially.

    Cons

    The bullying culture within donor services is tremendous, and they seem to use their performance improvement programs as a bullying tool. They have no patience for older nurses, constantly pressurising you to work faster and faster, absolutely obsessive about time to coach, all of your actions are constantly monitored with printouts to show you any downfalls; this is all measured by their computer system. It shows lack of respect to the donors, in that customer service falls down as you no longer have the time to care for them properly, our donors deserve better! Every couple of years the Enterprise Agreement is renegotiated with the help of the Union, and every time the Blood service try to reduce your benefits in some way. Once your initial training is over there is not very much more on offer. Very little opportunity for promotion. The managers and session leaders spend a lot of time sitting in front of a computer and tend to stay in the job the longest. Repetitive work, can become incredibly monotonous, it is like a factory production line with little time to spend with the donor, even first time donors, it can be dangerous for both staff and donor, especially if they start fitting (the donor.) Operate with skeletal staff numbers, even in really busy periods. Against paying overtime. Difficult to get the holiday you want because of skeletal staff numbers. My position became untenable and I felt forced to leave.

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  6. Helpful (7)

    "Corporate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personnel in Melbourne
    Doesn't Recommend
    Neutral Outlook

    I worked at Australian Red Cross Lifeblood full-time for less than a year

    Pros

    Very clear organisational strategy. Good efforts in being an innovative leader in the industry.

    Cons

    Poor leadership. Culture of bullying (across multiple departments). Low morale due to major changes that weren't managed or communicated very well.

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  7. Helpful (9)

    "Steer clear"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Community Relations in Perth, Western Australia
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood for less than a year

    Pros

    Real opportunity to save lives and interact with a large number of kind donors who give up their time for a great and needed cause

    Cons

    Poor management , culture of bullying only supported by upper management , disgusting level of poor treatment to the staff

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  8. Helpful (6)

    "Demoralizing workplace, profit driven and little care for career development whatsoever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Australian Red Cross Lifeblood full-time for more than 3 years

    Pros

    Used to be full Salary package which partially ended (August 2016) Life saving products Labs run with up to date equipment

    Cons

    Extremely poor management (middle to upper.) Goes straight to the top. No career progression Bullying culture Promotions limited if non existent Avoid or paying penalties or overtime worked. Only cares about making profits. Made over 20 million one year and didn't want to give 3 percent standard increase to staff until they threaten to strike. Poor training and blames staff for any mistakes as a result. Mistakes are waiting to happen and they just use scapegoats. The management never want to admit any wrong doing, even if they were there mistakes. Cover ups from upper management...

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