Australian Red Cross Lifeblood Employee Reviews about "donors"

Updated 6 Sep 2020

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3.3
65%
Recommend to a Friend
Pros
  • "Donors are amazing and make the job worthwhile(in 17 reviews)

  • "Competitive salary with generous salary packaging(in 9 reviews)

Cons
  • "Bullying culture (particularly from managers), so much pressure put on staff for individuals to do the work of 3 people(in 8 reviews)

  • "Having to work rotating roster can be difficult when start times of shifts can vary a lot, makes work life balance hard to maintain(in 5 reviews)

More Pros and Cons

Reviews about "donors"

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  1. "Dsna"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DSNA in Sydney
    Recommends
    Neutral Outlook

    I worked at Australian Red Cross Lifeblood part-time for more than a year

    Pros

    Great environment and team. Great donors

    Cons

    Some shifts but that's all

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  2. "Don’t Walk RUN Away if Your NOT a Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Sydney

    I have been working at Australian Red Cross Lifeblood full-time for more than 10 years

    Pros

    Pay and “Mummy” first in rostering

    Cons

    Too many bosses and the donors and always right.

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  3. "Bullying culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse in Sydney
    Doesn't Recommend

    I worked at Australian Red Cross Lifeblood part-time for more than 10 years

    Pros

    Volunteer donors best thing about the job. Salary packaging very good.

    Cons

    Covert and overt bullying by management makes for an unhappy place. Expectations of meeting and increasing KPIs unrealistic as pressures are put on staff to do so without making mistakes. Not enough time to do training. Says there is flexibility in job hours. That is not strictly true as you are required to conform to operational requirements.

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    Australian Red Cross Lifeblood Response

    National Talent Acquisition Manager

    We are very sorry to hear about your experience overall but it’s great you recognise our amazingly generous donors as a positive aspect during your time at Australian Red Cross Lifeblood (formerly Australian Red Cross Blood Service) . We take discrimination, bullying and harassment very seriously and aim to manage all reports promptly and fairly, in accordance with procedural fairness principles. If you would like to provide more feedback so we can take appropriate action, you can contact lifebloodcareers@redcrossblood.org.au in strict confidence.

  4. "Great place to learn to handle a huge needle"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - DSNA 
    Doesn't Recommend
    Positive Outlook

    I have been working at Australian Red Cross Lifeblood part-time for more than 5 years

    Pros

    Donors are amazing and make the job worthwhile

    Cons

    Unpredictable shifts, the rosters are not rotational so your work/life balance is non-existent.

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    Australian Red Cross Lifeblood Response

    National Talent Acquisition Manager

    Thank you for taking a moment to provide feedback. Our generous donors mean everything to our organisation and great to hear that you enjoy working with them. We are sorry to hear that your work-life balance is suffering at the moment, please feel free to reach out to your Manager or the local People & Culture Consultant to talk through options that may suit your requirements.

  5. Helpful (4)

    "high stress, low support"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSO in Perth, Western Australia
    Doesn't Recommend
    Negative Outlook

    I have been working at Australian Red Cross Lifeblood part-time for more than 5 years

    Pros

    The donors, pay, co workers.

    Cons

    workload, work/ life balance, management.

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    Australian Red Cross Lifeblood Response

    National Talent Acquisition Manager

    We’re sorry to hear this: it sounds like it has been a challenging time for you. At the Blood Service, we take discrimination, bullying and harassment very seriously and address this behaviour promptly and in accordance with procedural fairness principles. The Blood Services’ Values and Leadership Principles articulate what is expected in the behaviour of our highly valued team members. This year, we also launched a new cultural program called ‘Leading Safely’. This program includes training that aims to strengthen our focus on supporting our employees to bring their best selves to work. We appreciate you speaking up and sharing your experience as it does help us become an even better organisation. We would really encourage you to discuss your concerns further – please reach out to our People & Culture team for additional support.

  6. Helpful (4)

    "toxic"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DSNA in Gold Coast
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood part-time for more than 5 years

    Pros

    The donors are generous and lovely people. good salary packaging.

    Cons

    Toxic work environment, always working short staffed, management will not listen. Bullying culture.

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  7. Helpful (2)

    "Registered Nurse"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse in Brisbane
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood part-time for more than 3 years

    Pros

    Salary and donors are the best of the job.

    Cons

    Toxic environment. Management has no people's skills. Focusedon KPI's,will crack the wip on staff. Lack of clinically trained staff. Tedious, repetitive job. Not a challenging job.

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  8. Helpful (9)

    "Red Cross Donor Services is being destroyed by Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse in Adelaide
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood part-time for more than 8 years

    Pros

    The Donors are Fabulous! The knowledge that your helping others be it a recipient of blood, a recipient of bone marrow or a therapeutic donor makes your day seem worthwhile and valuable Great staff at the coal face

    Cons

    The organisation is National but it is run state by state so there is a massive silo effect with different sites let alone different departments being left very isolated There is very little face to face time with senior management either from the state or national office They don’t have a clue what is really going on The Management staff levels across the organisation are very high in relationship to the amount of staff they supervise but most of them have do not have any relevant qualifications for the area they manage or any skills in managing people The favoured tactic is to have a culture of bullying and suppressive controll This is condoned and encouraged amongst all levels within the state and Senior Management are oblivious to the situation because they don’t talk to the staff that are managed Employment Engagement Surveys have been so poor in the past that after blaming local management (who have NO control over their own department due to MICROMANAGEMENT) and the coal face staff of being Inadequate Inefficient Unreliable Outdated Unrealistic and Greedy with demands the Employment Engagement Survey was stopped Not because the problems had been rectified but to remove the safety of staff remaining anonymous Now the feedback was done more at a local level so the Complainers or the Troublemakers became more easily identified Then the tactic is to remove the staff from the organisation Perform Improvement Plans being the preferred method Then most unlikely for the organisation to be taken to faiwork for bullying. I would be very surprised to see any staff member that has been on a PIP and completed the Plan to the satisfaction of Senior Management And People and Culture and still working with the organisation. The Senior executive team need to rid themselves of the management team that is mostly empire building and self serving Most of the areas of the organisation would run more smoothly and effectively without them The core business that the organisation is responsible for is completely misunderstood or missrepresented

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  9. Helpful (8)

    "Great cause / Toxic Discriminatory culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Adelaide
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Australian Red Cross Lifeblood part-time for more than 10 years

    Pros

    Fabulous donors and have met some terrific co-workers

    Cons

    Discrimination against older employees and those with a disability is alive and well. They talk the talk but don’t walk the walk. Bullying is not only rife but encouraged within management. Poor performance is rewarded as long as you’re willing to be a YES person. Management ask but DON’T LISTEN. The turn over of staff is huge. Why is no-one accountable? Micro-management is the norm and morale is rock bottom. The organisation is KPI driven and a SILO mentality is the result. People who ask questions and voice their opinion are driven out eventually. The place might as well be run by robots.

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  10. Helpful (8)

    "Read the other reviews then avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Melbourne
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Red Cross Lifeblood full-time for more than a year

    Pros

    Financial benefits from the organisations 'charity' tax status Under recognised laboratory and donor centre staff that keep the organisation going.

    Cons

    Typical not for profit. Pervasive cronyism. Still paper-based at the coal-face. IT organisation with poor technical skills and an embarrassing focus on the latest toys at the expense of supporting the business Ripe for privatisation

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Found 19 reviews