Australian Taxation Office Reviews | Glassdoor.com.au

Australian Taxation Office Reviews

Updated Oct 8, 2019

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Found 116 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
78%
Approve of CEO
Australian Taxation Office CEO Chris Jordan
Chris Jordan
47 Ratings
Pros
Cons
  • "Google "ATO bullying Four Corners"(in 8 reviews)

  • "A lot of red tape but that is to be expected working in government(in 6 reviews)

More Pros and Cons
  1. "Excellent work and collegiate atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Canberra
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Australian Taxation Office full-time for more than a year

    Pros

    Challenging interesting work and a collegiate atmosphere. High super rates.

    Cons

    Low pay levels cf consulting, but offset to some extent by high super contribution level.

    Australian Taxation Office2019-10-08
  2. "Fantastic employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Level I in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Australian Taxation Office full-time for more than 10 years

    Pros

    Recognition of hard work and effort Excellent career pathways Flexible working conditions Good pay Variety of job types and work opportunities Great culture and work/life balance

    Cons

    Out-dated technology (though kudos for trying to change that) Struggles at times to implement future-proofed systems Projects can feel a little rushed and don’t always deliver expected outcomes Corporate priorities can change quickly, making it somewhat difficult to see all initial outcomes achieved

    Advice to Management

    Generally, management within the ATO is amazing. Full of hard workers, insightful journeys and supportive leaders.

    Australian Taxation Office2019-09-11
  3. "Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    No Opinion of CEO

    I worked at Australian Taxation Office full-time

    Pros

    Pay was excellent and was cloae to home

    Cons

    Management was horrible dis not protect staff from bullying and harassment.

    Advice to Management

    Stop being useless

    Australian Taxation Office2019-10-05
  4. "Highly recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Australian Taxation Office full-time for more than 8 years

    Pros

    Flexibility and career progression . Interesting work

    Cons

    Excessive expectations on senior staff. Limited performance management

    Australian Taxation Office2019-08-29
  5. "Helping others"

    StarStarStarStarStar
    Current Employee - Director in Melbourne
    Recommends

    I have been working at Australian Taxation Office full-time for more than 10 years

    Pros

    The ATO really has a dying focus on serving clients in the best way possible and works hard to improve that continuously

    Cons

    It can be challenging balancing priorities

    Australian Taxation Office2019-08-20
  6. "Toxic & Incompetent - AVOID"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Canberra
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Australian Taxation Office full-time for less than a year

    Pros

    -Some teams are good to work with -Your experience depends on which area you're in

    Cons

    - Toxic culture of bullying & nepotism - Good workers are set up to fail or driven out -Google "ATO bullying Four Corners" - Unlikely to change unless there's an inquiry, which is unlikely

    Advice to Management

    Stop pretending it's just a couple of bad apples. You know these problems have been going for years. Stop promoting incompetent bullies and fix the culture

    Australian Taxation Office2019-09-22
  7. "Not the place it used to be, but still better than many otrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Brisbane
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Australian Taxation Office full-time for more than 10 years

    Pros

    Nice people generally, often lost in the machinery so there is a shared camaraderie of sorts. Plenty of enthusiastic, positive people there. Very high integrity.

    Cons

    Beauracracy with a capital B. That extends to supporting staff as well. Some managers are very supportive (I tried to be, and it was nice to have that appreciated). Many are not. The corporate philosophy is largely "you're on your own when it comes to career development".

    Advice to Management

    Be human and supportive. Many of you are, including most very senior people,

    Australian Taxation Office2019-08-31
  8. "....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Engagement Officer in Sydney
    Recommends
    No Opinion of CEO

    I have been working at Australian Taxation Office full-time for more than a year

    Pros

    Flexibility, salary, super, work-life balance

    Cons

    Unreliable progression opportunities (dependent on government budget)

    Australian Taxation Office2019-08-13
  9. "Poor management, Toxic culture, Apathetic workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Perth, Western Australia
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Australian Taxation Office full-time for more than 3 years

    Pros

    15% super Fantastic opportunities outside of CS&S Great training

    Cons

    Poor career progression Poor Management Poor workplace culture

    Advice to Management

    Review your management from APS 6 and upwards to EL2 at least. Lots of dead wood even after the redundancies

    Australian Taxation Office2019-09-11
  10. "Extremely bureaucratic and lacks any impetus for change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Australian Taxation Office part-time for less than a year

    Pros

    - superannuation and other benefits above average - work-life balance - good place to work if you lack a hard work ethic

    Cons

    - bad culture - red tape everywhere, good luck trying to change something

    Australian Taxation Office2019-08-10
Found 116 reviews