Auto Trader UK Reviews | Glassdoor.com.au

Auto Trader UK Reviews

Updated May 31, 2019

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Found 251 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
87%
Recommend to a Friend
97%
Approve of CEO
Auto Trader UK CEO Trevor Mather
Trevor Mather
194 Ratings
Pros
Cons
  • "Being as fast paced as we are isn't for everybody but I personally don't view it as a negative - it's what drives us and keeps us motivated(in 20 reviews)

  • "The location (central Manchester) wasn't right for me, but of course that will not be a problem for everyone(in 11 reviews)

More Pros and Cons
  1. Helpful (3)

    "A Really Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto Trader UK full-time for more than a year

    Pros

    From a developer's point of view, this has to be one of the best web companies to work for in the North of England, and probably nationally. They have excellent, cutting edge tech (early adopters of cloud and containerisation), truly Agile practices, and pretty boundless ambition. The business is strong too, but one of the real cultural strengths is that they are very reflective, very aware of their weaknesses and vulnerabilities...

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    Cons

    The location (central Manchester) wasn't right for me, but of course that will not be a problem for everyone. The car industry is facing some structural headwinds which may hit them in the future but so far they seem immune. At the moment they are riding high, but there are some potentially very serious competitors out there.

    Advice to Management

    Stay uncomplacent.

    Auto Trader UK2019-05-14

    Auto Trader UK Response

    May 18, 2019Head of People and Culture

    Thank you for taking the time to share your thoughts about your experience working with AT. Our excellent cutting edge tech combined with our authentic culture definitely make us a great place to work. We are sorry the Manchester location wasn't right for you and hope you are enjoying ...

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  2. Helpful (3)

    "Use to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester City Centre, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time for more than 3 years

    Pros

    Great office free food/perks diverse company who want to do well Big brand = loyal customers

    Cons

    Dont feel valued as an individual - people sacked/forced out for trivial reasons Lacking support in reality - you have all the tools in place (EAP, health care) but management still have the final say which means people are not treated consistently People are treated very differently based on which department you work in Investment in training is very different based on which department you work on HR is very much...

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    Advice to Management

    Look at the value of pay rises in operations and Tech - publish the differences Get someone looking at how people are treated in their squads by leads Dont dismiss people so easily - you invest in people and then actively work to push them out

    Auto Trader UK2019-05-31

    Auto Trader UK Response

    June 14, 2019Head of People and Culture

    Thank you for taking the time to leave a review. We're proud of our office environment, and we strive to be diverse and inclusive. It's pleasing to hear that our endeavours in this space are recognised and appreciated. We are incredibly passionate about developing our people and ...

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  3. Helpful (1)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time

    Pros

    Fast pace, lots of support, success culture.

    Cons

    None I can think of really

    Auto Trader UK2019-04-25

    Auto Trader UK Response

    April 30, 2019Resourcing Partner

    Short but sweet! Thank you for taking the time to leave us a review. We're pleased to hear that you're enjoying your time with us.

  4. "Good company to work but some negative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time

    Pros

    Look after their employees, reputable company, nice office, great cantine with good food. People operations department very good.

    Cons

    Some departments are much more over worked than others and are treated differently. If there are values the company sticks by the whole company should stick by them rather than some departments. Progression also seems to be difficult unless you get on with the right people.

    Advice to Management

    Give staff equal opportunity for progression. I have also seen that on some occasions staff are employed just to satisfy their staff equality number for annual reports.

    Auto Trader UK2019-05-08

    Auto Trader UK Response

    May 15, 2019People & Culture

    Thank you for writing this review, I'm glad you like the environment and great to call out the People team for the great work they do. I would like to directly respond to a couple of the points you raise, especially your concern that we hire people to tick a diversity box just ...

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  5. "Forward thinking, supportive & everything you'd want from an employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Lead in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time for more than 5 years

    Pros

    Everybody is extremely supportive Fast paced and forward thinking Treat employees extremely well & offer a wide variety of benefits Success is celebrated and recognised

    Cons

    Being as fast paced as we are isn't for everybody but I personally don't view it as a negative - it's what drives us and keeps us motivated

    Auto Trader UK2019-04-01

    Auto Trader UK Response

    April 30, 2019Resourcing Partner

    It's lovely to read such a passionate review of our working environment and employees, so thank you for taking the time to post it. As an innovative business, we often hear ourselves described as fastpaced. One of the things can fall by the wayside when you work at pace, is recognition. ...

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  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time

    Pros

    Great environment! Fast paced environment with no two days the same. Given the freedom within your role to look after your customers without being over managed but with support when needed. Also fun, friendly and supportive people around you in all areas of the business.

    Cons

    Can sometimes seem a lot of different focuses. However this is part of the industry and to be fair seems to have been looked at with a recent change in squad structure to allow you to have more specific customer focuses which benefits the role and the customer all in one.

    Auto Trader UK2019-03-28

    Auto Trader UK Response

    April 8, 2019Resourcing Partner

    Thank you for taking the time to leave a review. Your passion for the role shines through! We're proud of our Account Managers and the relationships they have built with the industry. We don't believe in micromanagement and your review highlights the importance of autonomy to ...

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  7. "Not what it used to be"

    StarStarStarStarStar
      Former Employee - Sales Representative in Leeds, England

      I worked at Auto Trader UK full-time for more than 3 years

      Pros

      Not a bad pay packet

      Cons

      Everything moved to online instead of magazine

      Auto Trader UK2019-04-11

      Auto Trader UK Response

      May 14, 2019Head of People & Culture

      Thank you for your review. I am sorry that your experience was not up to the standard we aim to create for our people. Our magazine days are an important part of our heritage which we are proud of and helped us be the company we are today following the successful transition to the ...

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    • "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Reading, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Auto Trader UK full-time (Less than a year)

      Pros

      Good career progression would recommend

      Cons

      None I. Can think of very friendly

      Auto Trader UK2019-02-26

      Auto Trader UK Response

      February 28, 2019Resourcing Partner

      Thank you for your review.

    • Helpful (1)

      "Great experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Auto Trader UK full-time (Less than a year)

      Pros

      In one word Auto Trader has been fantastic to work for. The interview process was quite long and I remember going through numerous stages, although this can seem a bit long-winded it is definitely worth it. You begin to understand why there are so many stages as the company really try to get to know you before making their decision. As a graduate who had to move to Manchester temporarily for the grad academy (a 6-8...

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      Cons

      The grad academy did seem quite lengthy for a grad who had to commute to Manchester every Sunday night (company expenses your stay and travel), however you learn such a large amount and make connections within the company that you wouldn't have been able to make if you would have gone straight into your role.

      Advice to Management

      Keep up the good and genuine work.

      Auto Trader UK2019-01-16

      Auto Trader UK Response

      February 11, 2019Resourcing Partner

      Thank you for leaving a review. We are incredibly lucky to receive large numbers of applications for our graduate positions year on year. One of the things we want to offer all candidates is a positive candidate experience and the opportunity to understand who we are as a business. ...

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    • "Graduate Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Graduate Account Manager in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Auto Trader UK full-time (Less than a year)

      Pros

      Auto Trader is a fantastic business to work for. As a graduate who is still learning I've never felt without support - there is such a huge sense of team here and it's been a happy and welcoming place to be and work since I started in September. Not only this but the company values are felt strongly throughout the business. The charity days we are given are brilliant and the company benefits are great. I honestly couldn't...

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      Cons

      The recruitment process for the Graduate scheme was quite lengthy.

      Auto Trader UK2019-01-16

      Auto Trader UK Response

      February 11, 2019Resourcing Partner

      Thank you for taking the time to share your thoughts. It's wonderful to hear that you've had such a positive start to your career at Auto Trader. We're incredibly proud of our employees and the support they offer to new colleagues; your review highlights the importance of a ...

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    Found 251 reviews