BP Reviews | Glassdoor.com.au

BP Reviews

Updated 8 February 2019
1,600 reviews

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3.1
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BP Group Chief Executive Bob Dudley
Bob Dudley
26 Ratings

Employee Reviews

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  1. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sydney
    Current Employee - Customer Service Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BP part-time (More than a year)

    Pros

    Good work place with in the local community

    Cons

    Fixed shift instead of rotational


  2. "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Melbourne
    Current Employee - Senior Manager in Melbourne

    I have been working at BP full-time (More than 5 years)

    Pros

    Busy, innovative, trendy office, new launch.

    Cons

    Minimal Growth with less opportunities to move roles.

    Advice to Management

    Future growth opportunities

  3. "Great company to build a career at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Manager in Melbourne
    Current Employee - Category Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BP full-time (More than 5 years)

    Pros

    Great culture, good pay, some development opportunities

    Cons

    Flat organisational structure, slow-moving at times


  4. Helpful (2)

    "Dismal benefits to working at BP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gold Coast
    Former Employee - Customer Service Representative in Gold Coast
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BP part-time (More than a year)

    Pros

    Friendly team, some managers really listened and cared for your feedback. Ability to choose hours to work around other commitments (uni,family etc)

    Cons

    Only a 10% discount on products for all team members including managers, that must be purchased on shift. This does not include petrol but rather in store purchases. Breaks are 20 minutes and are paid only under the condition you come back off your break if the store is busy- hardly a proper “break” and time to rest. Also worked Christmas Day, Boxing Day, New Years Eve+Day for a measly time and a half for each shift, there was no option not to work those and missed out on a day with my family for minimal compensation whilst head office employees were getting Christmas bonuses and time with their loved ones. It is also always THE busiest time of the year- no breaks, no time for even a drink of water. Also constantly being “encouraged” to ask every customer for 8cpl, velocity and feedback in a single transaction. Upselling to the point of annoying customers. There were no rewards for meeting or exceeding upselling targets, just negative consequences by having “training meetings” when not reaching goals- ignoring some outlier factors such as rising fuel prices contributing to inability to upsell.

    Advice to Management

    My advice goes beyond store management to upper corporate. Remember your employees. We are people too. We feel under valued and under pressure constantly. We face negativity when forcing these items upon people who just want to pay for their fuel. You’re a multi-billion dollar company, and it’s obvious as to why- GREED. Do. Better. Invest in your employees and make them proud, valued and happy to be there.


  5. "Not the best job but not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Console Operator in Grovedale
    Former Employee - Console Operator in Grovedale
    Doesn't Recommend
    No opinion of CEO

    I worked at BP part-time (Less than a year)

    Pros

    Very intensive training that made you feel safe and have a full understanding of the role.

    Cons

    It was like pulling teeth to be able to have a day off even when sick or having family commitments.


  6. Helpful (1)

    "Customer Sales not customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Goodna
    Current Employee - Customer Service Representative in Goodna
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at BP part-time (More than 5 years)

    Pros

    Friendly store to work in, great customers and interactions

    Cons

    Company Claims to care about safety as number one priority but all they care about is sales and making money. Safety issues are ignored if it saves money

    Advice to Management

    Treat your frontline enployees with respect and value their opinions.


  7. "It Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Canberra
    Former Employee - Customer Service Representative in Canberra
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BP part-time (More than 3 years)

    Pros

    As a student its a good place to work.

    Cons

    No career progression after you finish studies

    Advice to Management

    Hire some good site managers.

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne
    Current Employee - Customer Service Representative in Melbourne

    I have been working at BP part-time (More than 3 years)

    Pros

    Good place to work part time.

    Cons

    Career growth sometimes seem to be sluggish.


  9. "Good people and work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at BP full-time (More than 10 years)

    Pros

    Good flexibility and support agile working environment.

    Cons

    A number of restructures in the last few years has changed the place.

    Advice to Management

    Get on with it.


  10. Helpful (3)

    "Lost It's Direction - Too Far Behind Caltex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Melbourne
    Current Employee - Finance in Melbourne

    I have been working at BP full-time (More than 8 years)

    Pros

    * Good Work life balance
    * Good salary & benefits (for staff on old contracts)

    Cons

    * Zero job security - restructure every years
    * Limited career progression & unfair promotions - based on who you know rather than what you know
    * Old antiquated computer systems, too many workarounds
    * Dated thinking and ideas. Not innovative in the retail space