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    BP Reviews

    Updated 24 April 2019
    1,629 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    BP Group Chief Executive Bob Dudley
    Bob Dudley
    30 Ratings

    Employee Reviews

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    Pros
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    More Pros and Cons

    1. "CSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - C S R in Sydney
      Current Employee - C S R in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BP part-time (More than 3 years)

      Pros

      Good for freshers to explore Australian working environment.

      Cons

      Hard to adjust with the job timings.

      Advice to Management

      Increase the hourly rate for the early morning staffs.

    2. "Barista"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Head Barista in Karratha
      Former Employee - Head Barista in Karratha
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at BP full-time (Less than a year)

      Pros

      Great work environment and conditions

      Cons

      Environmental concerns and there could be more vegan options

      Advice to Management

      Look more after the environment please

      3. Join the BP team
      See Our Latest Jobs

    3. "Very Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Perth, Western Australia
      Former Employee - Customer Service Representative in Perth, Western Australia
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at BP part-time (More than a year)

      Pros

      Nice Staff and Friendly atmostphere

      Cons

      Management and career growth in industry

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - C S R in Perth, Western Australia
      Current Employee - C S R in Perth, Western Australia
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at BP part-time (Less than a year)

      Pros

      Good paid and grreat collegues

      Cons

      As a contractor there is no career pathway

      Advice to Management

      None

    5. "Good Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Manager in Melbourne
      Current Employee - Senior Manager in Melbourne

      I have been working at BP full-time (More than 5 years)

      Pros

      Busy, innovative, trendy office, new launch.

      Cons

      Minimal Growth with less opportunities to move roles.

      Advice to Management

      Future growth opportunities

    6. "Great company to build a career at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Category Manager in Melbourne
      Current Employee - Category Manager in Melbourne
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BP full-time (More than 5 years)

      Pros

      Great culture, good pay, some development opportunities

      Cons

      Flat organisational structure, slow-moving at times

    7. Helpful (3)

      "Dismal benefits to working at BP"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Gold Coast
      Former Employee - Customer Service Representative in Gold Coast
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at BP part-time (More than a year)

      Pros

      Friendly team, some managers really listened and cared for your feedback. Ability to choose hours to work around other commitments (uni,family etc)

      Cons

      Only a 10% discount on products for all team members including managers, that must be purchased on shift. This does not include petrol but rather in store purchases. Breaks are 20 minutes and are paid only under the condition you come back off your break if the store is busy- hardly a proper “break” and time to rest. Also worked Christmas Day, Boxing Day, New Years Eve+Day for a measly time and a half for each shift, there was no option not to work those and missed out on a day with my family for minimal compensation whilst head office employees were getting Christmas bonuses and time with their loved ones. It is also always THE busiest time of the year- no breaks, no time for even a drink of water. Also constantly being “encouraged” to ask every customer for 8cpl, velocity and feedback in a single transaction. Upselling to the point of annoying customers. There were no rewards for meeting or exceeding upselling targets, just negative consequences by having “training meetings” when not reaching goals- ignoring some outlier factors such as rising fuel prices contributing to inability to upsell.

      Advice to Management

      My advice goes beyond store management to upper corporate. Remember your employees. We are people too. We feel under valued and under pressure constantly. We face negativity when forcing these items upon people who just want to pay for their fuel. You’re a multi-billion dollar company, and it’s obvious as to why- GREED. Do. Better. Invest in your employees and make them proud, valued and happy to be there.

    8. "Not the best job but not the worst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Console Operator in Grovedale
      Former Employee - Console Operator in Grovedale
      Doesn't Recommend
      No opinion of CEO

      I worked at BP part-time (Less than a year)

      Pros

      Very intensive training that made you feel safe and have a full understanding of the role.

      Cons

      It was like pulling teeth to be able to have a day off even when sick or having family commitments.

    9. Helpful (1)

      "Customer Sales not customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Goodna
      Current Employee - Customer Service Representative in Goodna
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at BP part-time (More than 5 years)

      Pros

      Friendly store to work in, great customers and interactions

      Cons

      Company Claims to care about safety as number one priority but all they care about is sales and making money. Safety issues are ignored if it saves money

      Advice to Management

      Treat your frontline enployees with respect and value their opinions.

    10. "It Sucks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Canberra
      Former Employee - Customer Service Representative in Canberra
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at BP part-time (More than 3 years)

      Pros

      As a student its a good place to work.

      Cons

      No career progression after you finish studies

      Advice to Management

      Hire some good site managers.