BT Financial Group Reviews | Glassdoor.com.au

BT Financial Group Reviews

Updated Nov 7, 2019

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3.6
69%
Recommend to a Friend
64%
Approve of CEO
BT Financial Group CEO Brad Cooper (no image)
Brad Cooper
22 Ratings
  1. "Senior Manager Bank Wealth Distribution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at BT Financial Group full-time

    Pros

    Leading financial services organization in Australia

    Cons

    Very professional organization located in Barangaroo Sydney, fantastic work premises and surroundings.

    BT Financial Group2019-01-26
  2. "Good to gain financial services experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at BT Financial Group full-time for more than 3 years

    Pros

    Great offices, fully stocked kitchen, nice work colleagues, career opportunities at Westpac Group, flexible work arrangements and leave requests granted quite easily.

    Cons

    Sales driven culture. They will put a higher emphasis on sales than great customer service and will not hesitate to put you on performance management if you don't meet the unrealistic referral targets. This is mostly due to senior management having no clue what's achievable and what's not and junior managers are too scared to challenge them.

    Advice to Management

    When BT was a customer service driven company it won multiple awards, when it changed to a sales driven company, it got sued by ASIC.

    BT Financial Group2019-02-09
  3. "Flexible working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Sydney
    Recommends

    I worked at BT Financial Group full-time

    Pros

    Flexible working environment Supportive team cultures Approachable staff Reasonably well resourced teams

    Cons

    Diluted accountability Lack of or slow to action

    Advice to Management

    Greater visibility More willing to get hands dirty Lead by showing how to execute. Delegating/outsourcing too much can lead to poor outcomes

    BT Financial Group2019-01-14
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT Financial Group full-time for more than 3 years

    Pros

    Excellent group of people, genuinely motivated to achieve good customer outcomes.

    Cons

    Standard cons of working for a large organisation: legacy products are costly to maintain and difficult to migrate; sometimes many people are needed to make a decision.

    Advice to Management

    Keep doing what you're doing.

    BT Financial Group2018-11-26
  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at BT Financial Group full-time

    Pros

    Flexible workplace arrangement Good Staff benefit

    Cons

    Too much politics Too many projects poorly run

    BT Financial Group2018-11-22
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BT Financial Group full-time for more than a year

    Pros

    Great people and culture. Management willing to improve the business risk culture. Working from home is acceptable.

    Cons

    Bonus can be on the low side. Outdated systems.

    BT Financial Group2018-11-16
  7. Helpful (2)

    "Not a recommended place of employment. Keep away if you have any sort of career aspirations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Solutions Specialist in Adelaide
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at BT Financial Group full-time for less than a year

    Pros

    Only pro to think of was resigning.

    Cons

    Hopeless management, promoted on tenure rather than ability. Negative environment which lacks flexibility. Micro management culture, resulting in high staff turnover. Archaic MS DOS based systems. Pathetically low wages offered. Many more.

    BT Financial Group2018-11-11
  8. Helpful (3)

    "Interesting work, terrible culture, lots of back stabbing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Function 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT Financial Group full-time for more than a year

    Pros

    Work is interesting and challenging

    Cons

    Worst job I’ve ever had Aggressive business, cut corners to make a buck Culture is one where people want to see you fail rather than succeed to make themselves look good or to preserve themselves Awful place to work at

    Advice to Management

    Cultural change starts from the top, start making those changes, it’s very much needed, you need to reward positive, not negative behaviours

    BT Financial Group2018-10-24
  9. "Overall ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operational Risk Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT Financial Group full-time for more than a year

    Pros

    Flexible work environment with opportunity to move between divisions

    Cons

    Average pay and lots of bureaucracy

    BT Financial Group2018-09-14
  10. "Customer Solutions Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at BT Financial Group full-time

    Pros

    Company Culture Part of a wider organisation

    Cons

    Company politics Staff turn over

    BT Financial Group2018-09-20
Found 133 reviews