Bank of America Customer Service Representative Reviews
Updated 25 Jan 2021
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- - North Sea, NY
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- - Cleveland, OH, US Area
- - Columbus, OH, US Area
- - Dayton, OH, US Area
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- - Harrisburg, PA, US Area
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- - Pittsburgh, PA, US Area
- - Reading, PA, US Area
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- - York-Hanover, PA, US Area
- - India, PA
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- - Chic, TN
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- - Texas
- - Abilene, TX, US Area
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Recommend to a Friend
Approve of CEO
Brian T. Moynihan
199 Ratings
"Toxic"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Bank of America full-time for more than 8 years
Pros
Good benefits, fair remuneration, good package
Cons
Once good in your role, forget promotion - that is reserved for the 'others' who know less
Continue readingPros
Benefits and compensation were at or above industry standards
Cons
Job is very repetitive and doesn’t offer much training if you are wanting to move up.
"Good company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI worked at Bank of America part-time for more than 3 years
Pros
really good benefits. If you have children you get child care reimbursement. Maternity pay plus an additional 20 weeks no pay if you want. Opportunity to move up the company
Cons
Workload can be overwhelming if you are in a location with little staff.
Continue readingPros
Pay Growth Opportunities Fixed Schedule HealthCare
Cons
Sales Quotas must be met
Pros
Awesome place to work, noting bad
Cons
Nothing bad to say here
"entry level position"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Bank of America part-time for more than a year
Pros
boa offers great training, coaching, and a lot of career opportunities.
Cons
hour pay is low even if the workload is intensive due to limited CSR in every branch one big challenge is dealing with many different kinds of customers especially some aggressive customers vacation/pto is not flexiable
Continue readingPros
Was a great company to work for
Cons
I don’t have any complaints
"Great place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at Bank of America part-time for more than a year
Pros
Great benefits great people and great support
Cons
Busy and hectic at times but good benefits
Pros
They have Good pay for a beginner
Cons
schedule wasn’t working for me so I had to quit
"Best Job I've Had to Date"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at Bank of America full-time for more than 3 years
Pros
Great benefits, positive workplace, good managers, good pay
Cons
Constantly changing, training is not the best for new systems, hard to get help sometimes from management for day-to-day issues
Continue reading
Join the Bank of America team