Bank of Queensland Reviews

Updated 30 May 2020

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2.7
48%
Recommend to a Friend
41%
Approve of CEO
Bank of Queensland Managing Director and Chief Executive Officer Stuart Grimshaw (no image)
Stuart Grimshaw
50 Ratings
Pros
Cons
  • "This Bank needs a complete fresh start of senior management to cull all of the staff who are ruining this company(in 11 reviews)

  • "I worked for BOQ and held several positions across the company for over five years(in 8 reviews)

More Pros and Cons
  1. "A great environment to work in. Staff are well looked after as well as their customers."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Relationship Specialist in Brisbane
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Bank of Queensland full-time

    Pros

    All about customer service not pushing sales

    Cons

    Systems are sometimes a bit slow

    Bank of Queensland2019-01-17
  2. "Average"

    3.0
    Former Employee - Group Finance in Brisbane

    I worked at Bank of Queensland full-time

    Pros

    - Great colleagues - Broad role - Remote working acceptance - Special leave

    Cons

    - The senior leadership team is taking the culture in the wrong direction and not living the purpose - External candidates are preferred over internal candidates for opportunities

    Bank of Queensland2020-05-30
  3. "Good Company Overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager in Brisbane
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Bank of Queensland full-time for more than 5 years

    Pros

    Middle management are good , flexible working hours , good bonus if objectives are achieved

    Cons

    Silos , risk averse yet growth orientated,Seniour Management not in Touch,

    Continue reading
    Bank of Queensland2020-05-05
  4. "Home loan specialist"

    5.0
    Current Employee - Home Finance Manager in Perth, Western Australia
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of Queensland full-time

    Pros

    Great culture and training to progress

    Cons

    Constant restructuring meant that roles were relocated over east

    Bank of Queensland2020-05-04
  5. "Average"

    3.0
    Former Employee - Compliance Associate in Brisbane

    I worked at Bank of Queensland full-time for more than 3 years

    Pros

    good range of work and generally decent colleagues

    Cons

    some of the systems require enhancement

    Continue reading
    Bank of Queensland2020-04-16
  6. "good role for someone looking to get into the banking field with little experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Officer in Hampton, Victoria
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Queensland full-time

    Pros

    - little experience required - can lead to better roles

    Cons

    -can be boring sometimes if theres no customers -can be really busy and frustrating dealing with customers

    Bank of Queensland2020-04-13
  7. "Lender"

    3.0
    Current Employee - Lending Specialist 

    I have been working at Bank of Queensland full-time for more than 3 years

    Pros

    Good rate of fortnightly pay

    Cons

    The culture is not good

    Bank of Queensland2020-03-18
  8. Helpful (1)

    "Not a bad place to gain experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Operations Officer in Brisbane
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Bank of Queensland full-time

    Pros

    - Easy to move around the company - Generally friendly work culture - flexible work hours (potential to work from home)

    Cons

    - Lower than average pay - Computers and systems are outdated - little support for ongoing training/development

    Continue reading
    Bank of Queensland2020-03-06
  9. Helpful (1)

    "Worst place I’ve ever worked"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Head 
    Negative Outlook

    I worked at Bank of Queensland full-time for more than a year

    Pros

    Absolutely nothing at all. Period!

    Cons

    The Chief Risk Officer has absolutely no idea what he’s doing. He promotes people based on ‘personal relationships’ rather than experience, skill or capability. HR does nothing about this, they actually encourage it.

    Continue reading
    Bank of Queensland2020-04-01
  10. Helpful (2)

    "Culture of toxic management in every department"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Analyst in Newstead, Queensland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Bank of Queensland full-time for more than 5 years

    Pros

    Worked with a lot of really talented, smart and hard-working people before they were all eventually resigned when they realised BOQ is a toxic wasteland.

    Cons

    I worked for BOQ and held several positions across the company for over five years. Every position would eventually hit a dead end due to the sheer incompetence of most leaders and managers. I have worked in retail branches and the head office and almost every team is run by a toxic, emotionally immature child. No one within the business wants to take any accountability for their mistakes and will instead kick the can down the line to the analyst/officer/teller at the bottom and senior management will accept this. BOQ firmly believe that it is never the manager to blame - only the person being managed. If you question anything or simply refuse to fall in line (god forbid you are innovative) you will be bullied, harassed or managed out. I have seen several intelligent, eager and driven people booted out of the company because at BOQ - inertia is the way and the company will always aim for the middle. Despite being a very small company, no one will work together. Teams will not collaborate to deliver outcomes and as a result, the smallest obstacles cannot be overcome. Common sense does not exist. Company-wide culture of no-accountability and fear to make even the smallest executive decision means that even departments that are capable of making change will refuse to do so. As a result, we are left with incredibly outdated and clunky internal and external technological systems which results in a poor customer service experience. A lot of internal gossip about the business being sold to Suncorp. No one has any faith in the company so the attitude is 'why bother'?

    Continue reading
    Bank of Queensland2020-03-06
Found 127 reviews