Bank of Queensland Reviews

Updated Sep 23, 2021

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Found 208 of over 224 reviews

3.0
49%
Recommend to a Friend
71%
Approve of CEO
Bank of Queensland Managing Director and Chief Executive Officer Stuart Grimshaw (no image)
Stuart Grimshaw
79 Ratings
Pros
  • "The head office location in Brisbane is also good(in 11 reviews)

  • "work life balance, on the right path(in 9 reviews)

  • Cons
  • "This Bank needs a complete fresh start of senior management to cull all of the staff who are ruining this company(in 11 reviews)

  • "I worked for BOQ and held several positions across the company for over five years(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Great place to work

      Sep 23, 2021 - Customer Relationship Specialist in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and amazing culture

      Cons

      Technology is a bit outdated and crashes every now and then

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    2. 3.0
      Former Employee, more than 10 years

      teams

      Sep 12, 2021 - Customer Service Representative in Perth, Western Australia, Western Australia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great team, diverse groups, great customers

      Cons

      systems, need upgarding, too many technical issues

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    3. 2.0
      Current Employee, more than 5 years

      Great employment advancement if you are male

      Sep 16, 2021 - Customer Service Manager (CSM) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly working environment Reasonable pay for hours worked

      Cons

      Limited career advancement unless you are male and have unlimited time to offer for free

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    4. 2.0
      Current Employee, more than 3 years

      Smoke an mirrors...

      Sep 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work / home life balance

      Cons

      Terrible pay Poor management structure Staff are not valued Staff turnover is abysmal - More leave quicker than they can replace them, forcing others to pick up the workload

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    5. 4.0
      Former Employee

      Good Starter

      Aug 19, 2021 - Customer Relationship Specialist in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good teams, Simple structure, opportunities and

      Cons

      Technology, times, procedures, not gonna

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    6. 1.0
      Former Employee, more than 8 years

      Wants to be better but culture might mean they won't succeed

      Sep 14, 2021 - Corporate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people at ground level. Positive, hard working and always willing to help. Roadmap is exciting but fear the lack of investment in resources to deliver on it.

      Cons

      Incumbered by incredibly complex big bank policies and processes without the staff to manage. Training opportunities are almost nil.

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    7. 2.0
      Current Employee, more than 3 years

      No proper structure

      Aug 25, 2021 - Business Analyst in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, Good culture, Nice office

      Cons

      No clear direction and direction keeps changing

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    8. 1.0
      Current Employee

      Remuneration

      Sep 1, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good , well remunerated and offer for company shares

      Cons

      Technology needs to be upgraded

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    9. 4.0
      Current Employee, more than 3 years

      Ups and down

      Jul 24, 2021 - Customer Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Franchise model makes it fun to work in, Fantastic culture, Autonomy to do what you need to do.

      Cons

      The technology is not so great they are working on it very slowly though.

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    10. 3.0
      Current Employee

      bow

      Jul 18, 2021 - CSO/CISO in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people to work for

      Cons

      long hours after work time

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    Viewing 1 - 10 of 208 Reviews

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