Blackboard Reviews

Updated 16 Sep 2020

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3.7
66%
Recommend to a Friend
80%
Approve of CEO
Blackboard CEO Bill Ballhaus
Bill Ballhaus
169 Ratings
Pros
Cons
More Pros and Cons
  1. "Was a good employer at the time"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Support Representative in North Adelaide
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Blackboard part-time for less than a year

    Pros

    Got to work with a great and passionate group of people. Very rewarding and supportive company to work for. Has a clear commitment to professional development and supports staff who wish to undertake further study.

    Cons

    Dealing with time zones can be a bit painful.

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  2. "I think they don't think like a full service organisation"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Blackboard full-time for less than a year

    Pros

    Very relaxed and casual work environment

    Cons

    lower than expected salaries and unable to use technology to their benefit

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  3. Helpful (4)

    "The culture has shifted, and needs to shift again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Blackboard full-time for more than 5 years

    Pros

    - Great people throughout the company - Products that truly make a difference - Decent Perks - Opportunities for those who look

    Cons

    - Constant fear of retrenchment, fear for your job - Lack of direction, feels like they don't know how to respond to current market and pressure - HR are not employee focussed, worst HR I have encountered - Career development and management are historically poor - Used to be an amazing place to work, but the culture has shifted and it feels "odd" - Suffering from poor decisions made by prior management - International offices are dated - Uncertain outlook, lots of staff feel uneasy about the companies future

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  4. "Really like the job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time for less than a year

    Pros

    Motivating job - plenty of opportunities

    Cons

    Not enough free soda in the break room

    Blackboard Response

    Sr. Sourcing Specialist

    Thank you for your review. We are happy to hear it is motivating and provides you with many opportunities.

  5. "Blackboard"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time for more than a year

    Pros

    Great place to work, trusting managers, travel with role, awesome products and depth of knowledge in the team

    Cons

    None really, hard to add cons when there are none - is I had to name one it's some of the late calls when you need to talk to Europe and the US simultaneously

  6. "Great people to work with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook

    I worked at Blackboard

    Pros

    the people are wonderful. very flexible

    Cons

    Not a lot really.

    Blackboard Response

    Sr. Sourcing Specialist

    Thank you for your review. We're happy to hear you had a pleasant experience working at Blackboard.

  7. "No direction"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Blackboard full-time for more than a year

    Pros

    Good perks and they allow you to work from home even though you have a desk at the office. Nice co-workers and establish friendships 80% market share of higher ed but dwindling

    Cons

    No product training only an online company induction No direction from management....too many layers of management There is always a fear factor to your job Turnover at HQ means certain products have reached their end of life Constantly pleading with product dev to fix bugs & issues but to no avail.......cost too much money ! Lots of unhappy customers when you have to explain that there are workarounds or they can upgrade High turnover of staff and they layoff whole departments in one go Buys companies for their customers and then decide to ditch their product

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    Blackboard Response

    Sr. Sourcing Specialist

    Thank you for the review. We agree that it is easy to establish friendships with coworkers here at Blackboard because we have such smart, supportive people on our team. We are sorry that you had issues with your managers and felt there was a lack of direction and fear of losing your job. We are always doing our best to ensure that managers have the tools they need to effectively lead their reports. Implementing changes can sometimes be a slow process; however, listening to and understanding employee concerns and suggestions is a top priority, and something we encourage. If you have any other feedback, please feel free to reach out to employerfeedback@blackboard.com.

  8. Helpful (2)

    "Not the innovative company it claims to be when it comes to HR."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Blackboard full-time for more than a year

    Pros

    Travel perks, mostly very smart & inspiring colleagues.

    Cons

    A lot of change means uncertainty and instability - you never know who's going to let go next or whether a role will be changed to 'not needed' when actually it means others will suffer because of it. Exceptionally bureaucratic, amount of work and processes to get basic things done is ridiculous. Some teams seem to function very well and have great dynamics, others are a complete mess - mine being one of them. Work/life balance does not exist - I work insane hours, weekends, late nights and am rarely thanked or appreciated. Sales is king here - all other departments just considered accessories. It's a shame really. Bb likes to be seen as innovative but in terms of HR is quite the opposite.

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  9. "Amazing to start with."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Blackboard full-time for less than a year

    Pros

    Training was easy to learn, company is friendly to issues, and willing to understand health issues.

    Cons

    They quick to hire, and some of your training companions are poor quality and can slow training and learning. Start wage could be more.

  10. "Great company at the time but unfortunately lost too many great folks"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Blackboard full-time for more than 5 years

    Pros

    Brand Recognition, Smart Fun, Amazing people, A true team environment. Innovative industry disrupting technology in its prime.

    Cons

    Annual lay offs, lost revenue and tremendous competition and an inability to keep up with them.

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