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Bond Brand Loyalty Manager Reviews

Updated 27 Jun 2020

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3.4
61%
Recommend to a Friend
99%
Approve of CEO
Bond Brand Loyalty CEO Bob Macdonald
Bob Macdonald
15 Ratings
  1. Helpful (2)

    "Great Stepping Stone, Not A Long Term Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    Good experience People are mostly nice Cafe food was good

    Cons

    Not a long term career company. HIGH TURNOVER Middle management Innovation is a buzzword Shady HR/ firing policies office politics

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  2. COVID-19

    "Fantastic Culture and Bright Future"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    Bond cares about its clients', employees and the well being of their employees families, especially during the times of COVID. Bond was one of the first organizations to declare full work from home almost a week in advance of others. Allowing employees to not have to stress about their own personal health and safety when things were very uncertain with their children and the economy. That says a lot about the type of organization this is. Several cultural elements like Cocktail chats, videos and recognition have continued to keep people connected. I hope you don't believe the negative reviews. To me, it appears there is someone who is on the attack trying to get back at their previous employer and based on their reviews, it probably goes without saying that toxic individuals will not last here.

    Cons

    There are some people who are hierarchical and let that get in their own way, overall that's not the culture but specifically what they're trying to break down.

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  3. COVID-19
    Helpful (1)

    "Truly care about their people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    One of a kind culture - Bond is really doing a lot to keep people engaged virtually, through Zoom meetings, weekly all employee Coffee/Cocktail Chats, Spirit initiatives like Zoom BINGO, Caregiving initiatives that support our local communities and Wellness Wednesday's with initiatives that remind people of the importance of keeping active during this working from home situation as well as mental health support for people and their families. Annual Bond Choice Awards – recognizing peers and leaders. All contributing to being recognized as a 2020 Best Workplaces Canada. Leaders care and do the right things for their people - balance business decisions with empathy and compassion for its people. Exciting and challenging work, amazing clients, innovative thought leadership.

    Cons

    The pace of agency life can be tricky to manage but when you get the hang of it, hang on tight and enjoy the ride.

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  4. Helpful (5)

    "Fair compensation"

    2.0
    Former Employee - Account Manager in Mississauga, ON
    Neutral Outlook

    I worked at Bond Brand Loyalty full-time for more than 3 years

    Pros

    Variety of clients, work environment

    Cons

    political, not good for over 4 years

    Bond Brand Loyalty Response

    April 22, 2020Talent Acquisition Lead

    Thank you for your feedback. Bond prides itself on the variety of amazing clients we get to work with as well as our vibrant culture and work environment. We are constantly working hard on improving the employee experience by making all our process transparent and breaking down silos.

  5. Helpful (5)

    "Learn to hear your from employees and this is not for experienced professionals"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Mississauga, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Bond Brand Loyalty full-time

    Pros

    Free Parking Cafeteria Benefits (for permanent full time) Work from home options

    Cons

    Listen. These cons are all the truth and it is actually how it operates. To management, the only way you can fix what is happening is first admit the truth. You cannot get honest feedback by asking employees with their directors/managers around. That last attempt to get feedback from employees (done by HR with their mangers around) is really a disaster and nothing ever happens after that. Outdated technology Siloed mentality across departments Micro managers and directors who think they are the best in class in managing people Due credit don't go to the workers who do tons of work for them No transparency and clear expectations on how someone gets promoted and climb this corporate ladder Systematic discrimination is everywhere but they do not think it exists because they do not experience it themselves Likeability score has to be maintained which created a culture of YES among employees that the management loves Company values more these LEADERS, promotions are everywhere at this time for them , where in other employees are getting fired and laid off They work more towards what is the best for company without looking much about the mental health of employees Stalin like management, do what I say because I say so and this is how I think is the best for the team I will assign this to you because you are better with this, to the point that you get the same projects that you question your ability They are taking advantage of new immigrants, managers hiring them for less money that they deserved, however when they gain experience in this country, they realised that it is time to move on to a company that will appreciate them more Appreciation is for sales directors who bring in the money and satisfied all clients need to the point that their direct reports go under so much stress because they do not manager client expectations well They always say that employee experience matters but this is the last in their list . Their main objective is to keep these awesome sales directors who brings the bread and butter of this company

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    Bond Brand Loyalty Response

    April 29, 2020

    Hello, It’s Bob and I wanted to take a moment to respond personally to your review. It’s disappointing that this has been your experience during your time at Bond. It is certainly not my intention, nor the intention of the Leadership team of this company for anyone to have an experience like you’ve described. Having great people (with vast and diverse backgrounds) doing great work for our clients is our business, is our priority. We are tremendously proud that many of those have been our partners for a number of years. In addition, we are exceptionally proud to have been recognized as 23rd on the 2020 Best Workplaces in Canada which is voted on anonymously by our employees with 96% participation. We have many things we are striving to improve upon and always will. I wish you all the best in the next phase of your career. Sincerely, Bob Macdonald, CEO

  6. Helpful (1)

    "Quickly growing, fantastic culture and great leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than a year

    Pros

    Culture is excellent, the office is very fast-paced and quickly evolving - management and the Senior leadership team are constantly developing solutions and actioning these solutions to resolve issues - the company is growing quickly and it is a fantastic, hardworking, and exciting atmosphere

    Cons

    long commute - and takes time to figure out the building

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    Bond Brand Loyalty Response

    January 6, 2020

    Appreciate your feedback - we are growing in so many exciting ways and adapting and evolving as we go. Our senior leadership team is very committed to supporting our people, every step throughout this amazing journey together!

  7. Helpful (2)

    "Great place to work with lots of great people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 3 years

    Pros

    Lots of hard working people, flexible day to day schedule, good company culture

    Cons

    No annual increases or raises based on performance.working from home is not encouraged

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  8. "Good work culture"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Team Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for more than 10 years

    Pros

    Great people to work with a warm and open work culture

    Cons

    Not competitive with current market

    Bond Brand Loyalty Response

    October 21, 2019

    Thanks for your inputs and the time you've spent with us, it is definitely a testament to our amazing work environment! We do track market data on an ongoing basis to ensure we understand our pay and offerings in alignment with market standards. Decisions are made based on many inputs in alignment with our overall strategy and philosophy. Thanks again for taking the time to share. - VP, People & Values

  9. "Management does not care !!!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Mississauga, ON
    Doesn't Recommend
    Approves of CEO

    I worked at Bond Brand Loyalty full-time for more than a year

    Pros

    Good people, friendly CEO, nice office

    Cons

    NO WORK LIFE BALANCE No on-boarding

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    Bond Brand Loyalty Response

    July 4, 2019

    Hi there - I think for anyone joining who expects a rigid 9-5 daily routine, it won't happen here -as you can read in other reviews Bond is a place where we work hard, but take the time (and often!) to play hard too. We're passionate about doing great work but definitely take many opportunities to celebrate each other and our amazing successes. Onboarding is currently experiencing an exciting evolution to ensure we always support our people to do their best work with the support they need - we will continue to grow and evolve this offering over time. Thanks for your feedback. VP, People & Values

  10. Helpful (1)

    "Digital Project Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Project Manager in Mississauga, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bond Brand Loyalty full-time for less than a year

    Pros

    Agile, innovative, interesting projects, great culture, great team members, great leadership from CEO (Coffee Chats with Bob) and management, great benefits, understanding of family life

    Cons

    Rapid growth and trying to catch up and lack of resources at times

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    Bond Brand Loyalty Response

    March 10, 2019

    Hi and thanks for this feedback! At a recent All Employee Meeting we spoke of the opportunities we need to continually take to share more across teams, and so I completely appreciate your advice. I'm excited to continue to evolve this practice across our teams to ensure we are constantly sharing ideas, best practices and achievements even more, together. Thanks again, your VP of People & Values.

Found 18 reviews