British Airways Reviews

Updated 17 Jan 2021

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3.1
44%
Recommend to a Friend
62%
Approve of CEO
British Airways CEO Sean Doyle
Sean Doyle
16 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Looking for Employment in Perth, Western Australia
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at British Airways full-time

    Pros

    Flexibility Travel Good pay Customer contact Great work colleagues

    Cons

    Long hours Away from home Limited career progression

  2. "Telesales"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at British Airways

    Pros

    None that I have found after 9 years

    Cons

    Way to class conscious. If you are very good at your job you have zero chance of promotion as your superiors are afraid that you are more competent than them and show them up.

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  3. "Mix Fleet"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 

    I have been working at British Airways full-time

    Pros

    I really enjoyed the interview and every I have meet at BA are such lovely people, as far as I can tell its a really nice culture among the staff.

    Cons

    After receiving my contract, I gave up my job and apartment only to be told 2 days before starting that my paperwork was not ready. It put me in the very worst position, I have had to move back home and I'm still out of work waiting for them to finish my paper work

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  4. "Cabin crew post at Heathrow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Airways part-time for more than 10 years

    Pros

    Great people great opportunities too

    Cons

    More time in locations please

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  5. "Ample of learning about travel"

    5.0
    Former Employee - Customer Service Advisor 

    I worked at British Airways full-time

    Pros

    No pressure, friendly environment, Cooperative piers

    Cons

    Multiple shifts in one roster

  6. "Awesome"

    4.0
    Former Employee - Pricing Analyst in Harmondsworth, England

    I worked at British Airways full-time for more than 5 years

    Pros

    Nice company to work for

    Cons

    Limited progression up the ladder as managers stay around for a long time

  7. "Working for British staple, but lifestyle choice"

    4.0
    Current Employee - Customer Service Representative in Heathrow, England

    I have been working at British Airways full-time

    Pros

    Staff concessions, nice uniform, working with different people.

    Cons

    Very unsociable hours. You feel like you're almost on a different time zone.

  8. "Cargo officer review"

    5.0
    Former Employee - Cargo Officer in Heathrow, England

    I worked at British Airways full-time for more than 8 years

    Pros

    Great training, career advancement and flexible shift pattern

    Cons

    No downsides to working at BA

  9. "Good company"

    4.0
    Former Employee - Premia Retail 

    I worked at British Airways full-time

    Pros

    Good perks and discount on flights

    Cons

    Shift pattern working night shifts

  10. "Same role different title"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at British Airways full-time for more than 8 years

    Pros

    Travel the world, opportunities to be involved in projects, training and recruitment, staff travel benefits, pay higher than other airlines, investments in new aircraft, refurbished cabins, new catering, free Wifi to access work sites inflight, free food on duty, food allowance for time spent down route, can access hotel reward schemes, discounts on travel, car hire and insurance. Free vaccination, USA tourist visa, Pension and the list goes on..

    Cons

    Lots of change (Covid-19), some unhappy colleagues, promotion for crew has stopped due to redundancies, some roster practices and seems that every 5 years the wheel is reinvented

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