British Airways Reviews

Updated 5 Aug 2020

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3.1
52%
Recommend to a Friend
28%
Approve of CEO
British Airways Chairman and CEO Alex Cruz (no image)
Alex Cruz
481 Ratings
Pros
  • "Staff travel at bare minimum rates huge discount travel made easy great leave policy(in 194 reviews)

  • "Travel Benefits, good opportunities in the Groups(in 70 reviews)

Cons
  • "Skills developed are often quite airline specific so can be difficult to switch jobs outside the(in 43 reviews)

  • "Work life balance can be difficult in some roles(in 40 reviews)

More Pros and Cons
  1. "Telesales"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at British Airways

    Pros

    None that I have found after 9 years

    Cons

    Way to class conscious. If you are very good at your job you have zero chance of promotion as your superiors are afraid that you are more competent than them and show them up.

    Continue reading
  2. "Mix Fleet"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 

    I have been working at British Airways full-time

    Pros

    I really enjoyed the interview and every I have meet at BA are such lovely people, as far as I can tell its a really nice culture among the staff.

    Cons

    After receiving my contract, I gave up my job and apartment only to be told 2 days before starting that my paperwork was not ready. It put me in the very worst position, I have had to move back home and I'm still out of work waiting for them to finish my paper work

    Continue reading

  3. "good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at British Airways full-time

    Pros

    decent pay for what we do, get to visit lots of different places, put up in nice hotels

    Cons

    intense interview and training. It takes a long time to go through referencing for security reasons, my referencing took nearly a year before I could start my training. A lot of uncertainty at the moment with jobs due to COVID 19.

  4. "Great job, OK company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at British Airways full-time

    Pros

    Great colleagues and great destinations, no other job like it

    Cons

    Company could treat staff better

  5. "covid"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Aircraft Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at British Airways full-time for more than a year

    Pros

    Very experienced Colleagues and pleasant to work with, working environment,

    Cons

    management approach to staff during covid crisis

  6. "Great subsidised staff travel opportunities"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Engineer in Cardiff, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Airways full-time for more than 10 years

    Pros

    Great subsidised staff travel opportunities

    Cons

    Bad culture and senior management

  7. COVID-19

    "Company with great potential and teams, but dysfunctional senior leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Heathrow, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time for more than 8 years

    Pros

    - Interesting, challenging and high impact roles offered early in one's career. Opportunity to explore all sorts of areas. - Very interesting and complex industry: events all around the world impact the airlines directly and that is both challenging and exciting. Complex eco-system of other airlines, travel agents, etc. - Good work life balance - Staff travel perks are great compared to not working for an airline, but not very good compared to working for other airlines (high price, limited availability) - A lot of nice, smart and expert people. A lot of middle to low-senior managers are really lovely.

    Cons

    - Travel industry is taking a massive hit with Covid so the future of jobs at the airline is uncertain. - Very dysfunctional, low empathy, ego-driven senior leadership with little incentive to maintain the long-term health of the airline. CEO is known to be a bully.

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  8. "Decent Job - good travel perks"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Commercial Analyst in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at British Airways full-time for more than 8 years

    Pros

    Travel Benefits, good opportunities in the Groups

    Cons

    Slow moving, hierarchical management, old fashioned

  9. "Good lifestyle, terrible company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Cabin Crew in Gatwick, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time

    Pros

    Travel around the world Hotels are mostly beautiful Great co-workers

    Cons

    Management are intense Company do not care for you on a personal level

    Continue reading
  10. "Cabin crew"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist/Sales Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways part-time

    Pros

    Great experience, meeting with people from all over the world.

    Cons

    Company don't value their staff.

Found 1215 reviews