CDK Global Employee Reviews about "cobalt"

Updated 1 Nov 2017

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3.1
53%
Recommend to a Friend
79%
Approve of CEO
CDK Global CEO Brian Krzanich
Brian Krzanich
192 Ratings
Pros
Cons
  • "Only takes once to leave an impression of upper management(in 82 reviews)

  • "As a former leader at Cobalt, I'll provide just one example that summarizes everything: under(in 52 reviews)

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Reviews about "cobalt"

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  1. Helpful (12)

    "Sales"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Representative in Seattle, WA

    I worked at CDK Global for more than a year

    Pros

    It is a great company to start off and learn digital advertising. They have a huge library of resources and they have a lot of people that will help you learn.

    Cons

    Once you learn the industry move on. The company isn't strictly concerned with the bottom line and that is their stock price. The pay is below industry average and moral is never high. And there are a lot of managers who don't know what their doing or anything about the industry. The VP leads by fear and not by example and is all too quick to fire good sales reps. The job offers more stress than what it is worth. Anyone sales rep who stays longer than two years is not aware of their options. And lastly, due to budget cuts motivated purely by their only concern - keeping their stock price up - their products and service is watered down and even disappointing. Cobalt, now CDK, is no longer the market leader in digital advertising in the auto industry.

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  2. Helpful (26)

    "CDK Global sucks"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time for more than 5 years

    Pros

    Really? Try none. Cobalt was a great place to work. ADP was an ok place but CDK Global takes the prize as worst place ever.

    Cons

    Pay Benefits Management CEO Shareholders Pay Benefits Management. You get the picture. We’re all just waiting to find out we no longer have jobs. They’ve outsourced everything that doesn’t require speaking to customers to India. They (employees in India) might be smart, but you’d never know it by the crappy job they do. They couldn’t care less about how much extra work their help generates. Stupidest decision ever.

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  3. Helpful (18)

    "Former Cobalt Leader"

    1.0
    Former Employee - Anonymous Employee 

    I worked at CDK Global full-time

    Pros

    When it was still Cobalt, it was the best place I've ever worked.

    Cons

    As a former leader at Cobalt, I'll provide just one example that summarizes everything: under Cobalt, our conference rooms were named after strong women in history. But under CDK, the Board felt that was controversial, and now the rooms are named after cars. When the Ada Lovelace room is renamed Ferrari, I think we know all we need to know. I hope our Board members know how to write HTML 5 and create a unique value proposition; we're optimizing for them, not employees, so that's what it's going to do come down to.

  4. Helpful (27)

    "The Beginning of the end?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at CDK Global full-time for more than 10 years

    Pros

    Flexibility to work from home in some positions. Great co-workers. Ability to take time off to contribute to local community causes.

    Cons

    I've been working for Cobalt|ADP|CDK for 10 years. What started out as great career and growth potential has turned into a position where success is no longer an option. The workload is unbearable and there are currently no plans to hire more resources in our department. I'm literally setup to fail. Boss does his best to stay positive, but I can tell even he is unsure of the future. Benefit premiums (which yes, is better than nothing) has gone way up. General employee moral is way down.

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    CDK Global Response

    November 10, 2016Director, Talent Acquisition

    Thank you for taking the time to provide feedback and your contribution over the last 10 years. We’re on an exciting mission to evolve the automotive retail experience through state-of-the-art products and phenomenal customer service. To do that, we’re implementing a business transformation plan. It’s all aimed at leveraging ‘One CDK’ - by breaking down silos and working more collaboratively across our company. We value straight talk, and our employees’ contributions. We encourage our people to reach out to their manager or HR partner, or email TalentAcquisition@cdk.com so we can get issues on the table and resolve them collaboratively and quickly, in a respectful and constructive way.

  5. Helpful (5)

    "Proceed with Caution"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SEO Specialist in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at CDK Global full-time for more than 5 years

    Pros

    Overall, we're well treated. There are cliques and favoritism but I have yet to hear of any workplace where this doesn't happen, and you're still treated respectfully despite this. This is a job that you can easily leave at the office when you clock out for the day (yes, you will be hourly, not salaried) so you don't have to worry about work encroaching upon your personal life. Other pros: - Orca pass so you won't have to pay to bus in - Decent benefits - Easy to get to location with gorgeous views - Generally friendly workplace - Opportunity to desk share/ work from home a few days per week after 9 months - Free coffee - Most of the clients are great, it's a fun industry to work in

    Cons

    To be clear, this isn't a terrible job, and the department isn't bad at all, but here are a few things I wish I had known prior to employment with Cobalt/ADP/CDK: - Your account load will be much higher than an agency and so you will need to accept that it's necessary to sacrifice some quality for scalability - and to keep your sanity! - Turnover is sporadically high and it takes a long time to find qualified candidates. Be prepared to put in extra hours to manage your increased account load. - Expect a lot of manual work processes. - There is no real advancement track. The highest level specialists (III) are doing the same job as everyone else, but with the addition of more projects. The team does not have leads, only managers. As one reviewer previously said, most "promotions" are lateral moves between departments. - Recruiters and other companies within the Greater Seattle have a negative perception of CDK employees in general, and specifically SEO specialists. This can and often is a huge barrier should you apply for external opportunities. - I'm not saying you shouldn't take a job with CDK since there are some great pros. But if you do, make sure to keep your skills fresh (especially with external SEO tools like Google Analytics, SEMrush, ScreamingFrog, etc.), take classes, attend conferences and have references outside the company to speak to them. Even better if you can build a portfolio to demonstrate your abilities.

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  6. "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CDK Global

    Pros

    I describe Cobalt as a learning organization dedicated to helping employees improve their ability to contribute. Professional development, on the job training, and creating a community of like-minded people were all top notch. I enjoyed the efforts made to make the workplace meaningful: quarterly teaming events, volunteer days paid, opportunities to mentor others, commuting kickbacks, and the basic fun of being surrounded by people who care. The commitment that my team and other teams had to growing the company's services was premier, and I am proud to have been associated with a place like this!

    Cons

    During the time I was there, Cobalt was embroiled in a transition to ADP. This took a toll on the internal brand and left some old-timers wondering whether they were still working for the same place as they did when they started, while newcomers weren't sure whether they worked for Cobalt, ADP, or some odd hybrid version of both. Now with CDK Global being the reality - maybe the messaging is more clear.

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  7. Helpful (22)

    "Could be worse"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at CDK Global full-time for more than a year

    Pros

    + Great training program. The training and early onboarding process for new associates is very robust. If you're not a digital marketing expert before you start, you will be by the time you leave. + Good work/life balance. You don't get the sense that people work overly hard. Employees are mostly competent and proficient at their jobs. + Strong ties to big OEM's. Cobalt/CDK's business model is fueled by endorsements from some of the biggest auto manufacturers in the world. Getting big auto manufacturers like GM, VW, BMW, and Hyundai can be very beneficial to your career long-term. + Great desk-sharing/work from home options for long-term employees. + Casual environment, but high likelihood of it going more corporate after its spin-off from ADP.

    Cons

    - The clients are horrible. The auto industry is historically resistant to change and slow to adapt to the online marketing space. Same goes for individual car dealers. Prepare to continually justify your job and the work you do to some of the most ignorant, stupid people on the planet. If you have empathy for car dealers when you start, you won't by the time you leave. -Cobalt/CDK is one of the biggest providers of their types of services in the country which has had a negative effect on the reputation among dealer clients. They're essentially the Comcast of car dealership websites, with all of the baggage and negative feelings that come with that reputation. - Much is made from management about promoting and hiring from within, but internal promotions are rare and don't often result in a boost in compensation. Oftentimes you'll take on more responsibility and have a more impressive-sounding title, but won't get paid enough to justify the amount of frogs you had to kiss to get there. - The company is notorious for paying below market rate. Cobalt has long been regarded as a great place to learn the industry, pick up new skills, and then leave to make more elsewhere. - Despite its history as a start-up, the company is VERY corporate and isn't nearly as agile as it thinks it is. Budget requisitions take forever, as do improvements to existing products and processes. Employees are often over capacity because they can't hire fast enough to counter churn and are unable to make the changes their clients ask for.

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  8. Helpful (22)

    "Blind leading the blind"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CDK Global for less than a year

    Pros

    It is one of the easiest places to get experience because you may be hired or transitioned into a role that you wouldn't normally be qualified for. Office is nice and centrally located.

    Cons

    My experience with the management and executive team was the worst that I've ever seen or heard of. As someone who previously worked in HR for very large companies I've seen and heard of quite a bit but this was pretty messed up. Directors who make repeated verbal job offers to retain contractors who would otherwise leave only to rescind based on an inability to deliver their promises and an unwillingness to own what they did, managers who maintain affairs with other managers in their department, employees who get intimate in employee wellness rooms, a sales team who knows absolutely nothing about even the basics of how the product works etcetc. I've never seen a more invisible and incapable HR presence in all my life. Also, one important item of note is that many of the promotions that I witnessed were strictly due to rear-kissing and/or "fitting the culture". I felt bad for the many longtime employees who had to train their clueless new bosses or coworkers who would be hired at a higher salary/grade. The executives that I had to work with were not very knowledgeable on the product, how the technology worked, and were not interested in the day to day operations. Most of them were only concerned with how to make themselves appear to be doing an adequate job so as to avoid being downsized. Oh, one other thing. The reputation of this company has made its way to other local employers. After having been offered an interview with the hiring manager by the recruiter at Microsoft, I was later contacted by the recruiter and told that the hiring manager had had a few bad experiences with former Cobalt (CDK) employees and would no longer even interview people who had worked there.

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  9. Helpful (6)

    "Some Great People To Work With, But The Company Is Totally Clueless."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Advocate in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CDK Global full-time for more than a year

    Pros

    Teaming, peer support, flexible schedule. My team and the teams around me were awesome. But many of those people left when I did.

    Cons

    Compensation, promotion, upper management, huge technology issues. People are promoted based on networking, not results or ability. There are too many people in management positions that are massively under qualified; this has led to mismanagement of talent and poor business decisions. Also, the majority of the clients do not want Cobalt's services. They are forced into it by their OEM. And the clients let you know how they feel about being forced to work with Cobalt.

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  10. "Cobalt is where I finally found the job I was looking for my whole career."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Intelligence Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time for more than a year

    Pros

    I work with some amazing people at Cobalt. They are smart, and very good at what they do. Politics are at a minimum. You can't get away from them, but they don't hamper progress. The managers I encounter look out for their people. They support us and make sure we have the tools we need to do our job. They embrace people here. If you are honest and do your job, you will do well here.

    Cons

    Cobalt as a part of ADP no longer has that start-up vibe as far as culture; for example there are no giant parties (but there are some good ones). Still some of this is actually good. Some of the things that you would expect they would have down-pat they do not, but I am stretching to come up with this Con.

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Found 98 reviews