Canon EMEA Reviews | Glassdoor.com.au

Canon EMEA Reviews

Updated 10 August 2018
150 reviews

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2.7
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Yuichi Ishizuka
2 Ratings

150 Employee Reviews

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  1. "Supply Chain Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canon EMEA full-time

    Pros

    Young energetic team, great senior management team

    Cons

    Not applicable, in general no cons


  2. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon EMEA full-time

    Pros

    - great working environment
    - good people

    Cons

    - limited room for upwards progression

  3. Helpful (4)

    "A Giant Slowly Dying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canon EMEA full-time (More than 10 years)

    Pros

    The Brand is Excellent.

    The work life balance potential is fantastic.

    Cons

    The work life balance potential is fantastic. For some it works out and others don't get even close (double standards and ridiculous reasons given especially when you look at the government official legal guidelines), therefore it only happens with the right managers and HR management which is sadly lacking.

    So slow to market or act on data fact. For a company like Canon it's quite frankly embarrassing, easily losing out massively (most importantly against it's quicker and more agile competitors) by not competing when they could have absolutely been #1 from the start and for years while certain segments were growing which they no longer are... Great to be #1 now but far, far too late to have benefited from it properly.

    Canon Inc! Most of the above seems to stem from the hands of the Regional companies being tied by what appears to now be a dinosaur of a company rather than a tech leader.
    If you check the Canon Inc website & look at the R&D it completely makes the above statement seem ridiculous!
    So if the R&D is real (which it is) and all the patents are up there with the best (which they are), then why on earth are Canon in this position now...?

    Advice to Management

    You are Canon. The Canon brand is massive and the respect for it huge.
    SO PLEASE ACT LIKE IT INTERNALLY!!!

    Be prepared to invest more to get, develop and retain the talented people you now desperately need for the future.

    You will need to replace the core photo and print business (probably with the exception of Pro) so dig into all those patents and lead the way for once in a new segment or new market.

    Make it Canon led not joined years after it takes off... Or making substandard copies of already better and more advanced software, calling it a solution and then charging for it when the others don't!

    Medical is good but we have been doing that for years and does not compare to Photo and print in size, so something else must, or this Giant of a company will simply shrink or at worse disappear altogether (no company no matter how big is invincible).


  4. Helpful (1)

    "ICT Service Desk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Canon EMEA full-time

    Pros

    Great company to work for, lots of opportunities to move around

    Cons

    too structured and not human enough


  5. Helpful (15)

    "Slowly falling apart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uxbridge, England (UK)
    Current Employee - Anonymous Employee in Uxbridge, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Canon EMEA full-time (More than 8 years)

    Pros

    Great brand name for your CV
    They're so desperate to retain people that it's near impossible to get fired
    New CEO is promising

    Cons

    Nasty case of the Dunning-Kruger effect through most of the organisation
    Has suffered a major brain drain in recent years
    Bullying, gender-based bullying and harrassment is rife
    HR is so incompetent it's amazing they manage to dress themselves in the morning
    Marketing organisation is lead by people who don't know how to market products (see recent online campaigns for examples)
    Benefits have been stripped back in recent years so they're no longer as attractive as they once were
    The culture and values mean nothing. Kyosei is an empty statement that is used to mask an attitude of bullying, selfishness and 'notmyproblemism'.
    Business is slowly collapsing due to being unable to keep up with peers and competitors in most markets. The products aren't bad, but how they're presented to the market is laughable.

    Advice to Management

    Get your heads out of the sand and pay attention to what other tech businesses are doing to innovate, attract talent and market products, then sack the people that are letting you down.


  6. Helpful (7)

    "Archaic processes and red-tape serve to hinder creative thinking and commerciality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Canon EMEA full-time

    Pros

    If you are staring out in your career, then some areas of Canon will offer you great levels of development in the early stages, allowing you to get involved in projects, providing they can see enthusiasm in you.

    Good Benefits scheme, complimented by Hybrid Pension

    Cons

    Although you are offered the development opportunity, there is little to no career progression available. Additional workload is normally gained from development and none of your previous workload is ever taken away.

    Progression is almost non-existent because Canon appears to be unwilling to create roles which compliment certain individuals skills, simply because their structure does not allow it.

    Instead they choose a rigid "box fitting" approach, where unless you fill 100% of the criteria, they are unlikely to "take a chance", opting for external candidates instead.

    The salary structure is incredibly rigid meaning that when you do take on additional tasks your salary doesn't move because they [Canon] have set times throughout the year they can offer rises. The scales are banded, with little scope to move multiple bands in one time, leaving no room to really progress your financial earnings.

    Once you hit the banding limit, due to the lack of progression, you are left in a situation where you only gain discretionary rises and the only way to really progress your career is to look externally, due to the lack of opportunity internally.

    Company processes are set by the European Head Office, who appear to be so disjointed from the commercial models and market challenges of the NSO.

    They dictate a broad-brush proposal, with no sort of discussion, which only serves to hinder their commercial success, as the "One Size Fits All" approach does not work for an organisation of this size.

    They [European HQ] have the belief that more bureaucracy is the true path to success, spending too much time hyper-analyzing to the nth degree, what has happened, rather than focusing on what needs to happen.

    All this results in is shifting the company focus from serving our customers, to form filling with no real benefit.

    Local (Country specific) processes are suffocated in red-tape and incredibly archaic, no longer fit for purpose in our current trading environment.

    Any attempts to change the process are either met by the obstinate managers, who refuse to accept your ideas, as they haven't come up with them themselves or the European HQ who flat out decline your proposal without any sort of reasoning or explanation.

    Unfortunately, Canon is no longer the long-term employer, they once were.
    Broken processes with lack of progression makes an unhappy and unproductive employee, as creative thinking is continuously stifled in favor of bureaucracy and an outdated approach to business

    Advice to Management

    Look internally for those "Shining Stars", just because someone doesn't portray certain traits now, does not mean that they cannot if given the right opportunity and challenged.

    Become more open-minded to other people's ideas, if you create a two way discussion as to why certain suggestions may not work or why things are done a certain way, you will get more buy-in than that of the "my way or the Highway" approach currently employed.

    Review the bureaucracy, controls and management information requests. Its important to have these in place, but it should not be in favor of a company's commercial success. You can still get the information you require but you need to understand that providing the same information, five different ways does not help the business.


  7. Helpful (1)

    "The new CEO will hopefully bring some much needed direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Positive Outlook
    No opinion of CEO

    I have been working at Canon EMEA full-time

    Pros

    Relaxed working environment
    Some very good employees
    Ability to make your own decisions
    Employees are happy to help each other

    Cons

    Limited career progression
    Employee benefits reduce every year
    Often wastes money of programmes which are badly managed
    People know how to play the system

    Advice to Management

    Get rid of the dead wood. Invest in IT and systems. If you insist on reducing the benefits, then increase the salaries.

  8. "Canon field service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Birmingham, England (UK)
    Current Employee - Field Service Technician in Birmingham, England (UK)

    I have been working at Canon EMEA (More than 8 years)

    Pros

    Flexible working hours. Extra day holiday as summer hours

    Cons

    Too many middle management. No career path within field service. Once you're working on the tope level equipment there is nowhere direction to head unless you move into management.


  9. Helpful (1)

    "good place to work but slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon EMEA full-time

    Pros

    great colleagues and friendly environment

    Cons

    slow decision making, no clear priorities,


  10. Helpful (1)

    "OK experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Canon EMEA full-time

    Pros

    The company culture is very open everyone is friendly

    Cons

    you can easily find yourself doing more than what your job title is about. you are expected to do as you are being asked from your manager even if its not in your line of work.

    Advice to Management

    if a candidate is willing to work and prove themselves then give them a chance.


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