Charles Schwab Reviews | Glassdoor.com.au

Charles Schwab Reviews

Updated 15 Jul 2019

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Found 2197 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
89%
Approve of CEO
Charles Schwab CEO Walt Bettinger II
Walt Bettinger II
1287 Ratings
  1. Helpful (1)

    "Not bad if you don’t mind being on the phone all day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time for more than a year

    Pros

    The company will support you any way they can. Very open communication with upper management. Good benefits

    Cons

    Dealing with clients who won’t listen to you, on par with any customer service job.

    Advice to Management

    Keep up the good work

    Charles Schwab2019-06-18
  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Team Manager in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    Service-oriented culture. Great work environment. Places a premium on diversity. Deep care for clients.

    Cons

    Large company and takes a long time to do things.

    Advice to Management

    Learn to be more nimble and cut out excessive layers.

    Charles Schwab2019-06-19
  3. "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director & Corporate Counsel in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Charles Schwab full-time for more than a year

    Pros

    Great people and a true client focused environment.

    Cons

    Cost of living in Chicago

    Advice to Management

    Great, would not change a thing.

    Charles Schwab2019-06-17
  4. "Great...if you know the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time for more than a year

    Pros

    Easy work, yearly bonuses, possibilities for growth

    Cons

    Terrible upper level leadership, no transparency, lack of communication

    Advice to Management

    Work on getting to know your employees. Enlighten can only tell you so much. First line leadership can only tell you so much. Get out there and learn who your employees really are.

    Charles Schwab2019-06-17
  5. "Reg Rep at Schwab"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registration Representative in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Good managers, team-based environment, care for the client.

    Cons

    Heavy phone-based work environment.

    Charles Schwab2019-06-15
  6. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stock Plan Service Professional in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Tons of Growth, Great Values, Great Culture

    Cons

    Very Corporate environment, but the trade is worth it

    Charles Schwab2019-06-13
  7. "good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Manager in Chicago, IL
    Recommends

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Close to senior management. Regular meetings are held to communicate with the head of department. You can also talk to the council team about your concerns.

    Cons

    Not friendly to foreign employees

    Charles Schwab2019-06-13
  8. Helpful (5)

    "Churn and Burn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Professional in Lone Tree, CO
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Charles Schwab full-time for more than a year

    Pros

    Paid time to study for licensing exams during normal work hours, 401k match/benefits, good exposure to financial markets if you are new to the industry

    Cons

    This is strictly a call center job, nothing more. Lateral career moves that the the company tries to hype up to make it seem like you’re advancing in your career, when in reality you’re still stuck answering phones in a call center. A single bad survey from a client can ruin your chance to get a 2% semi-annual raise, even if the client has an open Schwab account that has never held a balance. Survey’s are non-appealable....

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    Advice to Management

    Focus on retaining talent. No college educated person wants to be stuck in a call center for 2 years. So many people are unhappy with their jobs that the environment is fairly negative and people will do anything they can just to get some time off the phones.

    Charles Schwab2019-06-15
  9. "Excellent Workplace"

    StarStarStarStarStar
      Current Employee - Investment Consultant in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Charles Schwab full-time

      Pros

      -Great environment -willing to help acquire licensing - Benefits

      Cons

      -Pay can be relatively low sometimes

      Advice to Management

      Keep listening to employee suggestions

      Charles Schwab2019-06-11
    • "Great place to grow in the brokerage industry"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Charles Schwab full-time for more than a year

        Pros

        Great training, Competitive offerings/products, Great people

        Cons

        Not any that I can think of.

        Charles Schwab2019-06-11
      Found 2197 reviews