Charles Schwab "upper management" Reviews | Glassdoor.com.au

Charles Schwab Employee Reviews about "upper management"

Updated 15 Jul 2019

To filter reviews, or .

Found 2197 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
89%
Approve of CEO
Charles Schwab CEO Walt Bettinger II
Walt Bettinger II
1287 Ratings
Pros
Cons
More Pros and Cons

Reviews about "upper management"

Return to all Reviews
  1. "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Instructional Designer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab full-time for more than 5 years

    Pros

    Tons of opportunity for learning new skills and getting outside training. Great culture and great people to work with.

    Cons

    Disconnect with upper management. Too many reorgs. Management very inconsistent.

    Advice to Management

    Better communication. Don't over-promise and then not deliver.

    Charles Schwab2018-10-17
  2. Helpful (10)

    "The Corporate Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Some stability. Location nice. Cafe pretty good

    Cons

    When hired I was told many great things that turned out to be false. Opinions are not really valued and this is not an innovative company. It’s a slow moving corporate behemoth requiring frequent meetings and upper management input to get anything done. There’s no career growth

    Advice to Management

    You are behind the times

    Charles Schwab2018-09-18
  3. Helpful (14)

    "Not competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    The client focus Core values and community involvement

    Cons

    Limited growth opportunities even for exceeds performers External talent sought before internal OFFICE POLITICS Poor upper management Technology is out of date and internal systems are archaic

    Advice to Management

    At least act like you care about talent leaving.

    Charles Schwab2018-04-22
  4. Helpful (16)

    "Sad that a great service oriented company by brand does horrible service to it's employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Advisor in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Charles Schwab full-time for more than 5 years

    Pros

    Smart people, lot's of good talking points, Chairmans end of year recognition is great.

    Cons

    Pay, technology, abuse of trust by upper management, not enough advancement potential, you have to "eat crap" of clients all day, everyday AND your manger will throw you under the bus after you do.

    Advice to Management

    Fire yourselves.

    Charles Schwab2018-01-23
  5. Helpful (9)

    "Horrible workplace for Financial Consultants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time

    Pros

    You get a paycheck if you are lucky and drink the kool aid

    Cons

    Upper management is greedy and clueless

    Advice to Management

    None

    Charles Schwab2017-12-21
  6. Helpful (6)

    "DB Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Charles Schwab full-time for less than a year

    Pros

    1- Able to dress business casual 2- Some departments do offer work-life balance 3- 1 month sabbatical after 5 years

    Cons

    1- No direction or consistent management style. For a small group (within a primarily 401k company), there is little understanding of the product. The department has had two managers (and trying to get a third now) in the past two years. 2- Upper management not interested in what happens to department personnel, nor direction of department as long as tasks get completed....

    Show More
    Charles Schwab2017-12-18
  7. Helpful (27)

    "Financial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Financial Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Charles Schwab full-time for more than 8 years

    Pros

    Used to be a great place to work and maybe it will be again. Nice pens in the branch. The people in the branch want to care about clients.

    Cons

    Upper management care very little about current clients. Miss management from the very top down. If Chuck only knew nothing is “from the client’s eyes” anymore he would be very upset. UOP is a joke! The structure for FCs is broken. They don’t want you to care about current advised clients (clients paying a fee for management) and want you to focus on the next conversion...

    Show More

    Advice to Management

    They are blinded by the stock price. We used to be the disrupter to Wall St. We are one of THEM now. Not a job well done. You will get the last laugh when we are sold and you ride off with your millions and the front line people get zero. That sounds like every other Fortune 500 Wall st company/firm.

    Charles Schwab2017-12-11
  8. Helpful (7)

    "Sr. Administator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Administrator in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time for more than a year

    Pros

    That you get paid and hourly and maybe an annual bonus.

    Cons

    Plenty. First of all this operations center is what happened when the company tried to save money from the Phoenix Center. They basically created other job titles that paid way below what other people with the same position but different job title did in Phoenix. They don't want to admit that they are a call center but they are. Even their phone system says it. Management doesn't know how to mange employees metrics because...

    Show More

    Advice to Management

    Honestly give employees the same pay as in Phoenix Center since they are doing the same job.

    Charles Schwab2017-10-12
  9. Helpful (13)

    "Master Manipulators"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Specialist in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Charles Schwab full-time for more than 3 years

    Pros

    -Loved the team members, if only management would do the same.

    Cons

    WARNING-You will be taken advantage of, and worked to death. The company is using its employees to run a bare bones operation. They refuse to hire more people and expect the employees to work themselves to death. Don't be persuaded by the talk of "great exposure to upper management" as these were nothing but empty promises to keep the work horses going as long as possible....

    Show More

    Advice to Management

    Have a little heart, you employee human beings, not robots. Stop tripping over dollars to save pennies, hiring and retraining is expensive. A hospitable workplace is good for clients and employees alike.

    Charles Schwab2017-08-25
  10. Helpful (2)

    "Relationship Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Charles Schwab full-time

    Pros

    Always work to do. Growth in the industry.

    Cons

    High turnover. Many employees don't strive to be a good employee, just there to clock in and out. Seems to be more sales driven in the recent months. Promotions are only given and available to those that are licensed which aren't necessarily the hardest working individuals. If the rep does a good job, sales benefits and upper management benefits, not the employee working hard.

    Advice to Management

    Stop pushing the sales aspect, those that were hired were hired based on their experience in the industry, not necessarily sales reps.

    Charles Schwab2017-06-20
Found 2197 reviews