Check 'n Go Reviews | Glassdoor.com.au

Check 'n Go Reviews

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Found 380 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
71%
Approve of CEO
Doug Clark
19 Ratings
Pros
  • "Check-N-Go takes care of employess offering a great benefit package and work/life balance(in 17 reviews)

  • "Hours are great for work home life(in 16 reviews)

Cons
  • "Really different upper management,Poor communication and training program is terrible(in 23 reviews)

  • "I was left to work alone 90% of the time(in 18 reviews)

More Pros and Cons
  1. "Pretty awesome company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Check 'n Go

      Pros

      Huge company but small teams made it more comfortable to work. Management is pretty understanding and works well to help Keep employees happy.

      Cons

      At times, not enough hours were available

      Check 'n Go2019-05-02
    • "HORRIBLE JOB!! NOT WORTH THE STRESS!! Stay Away"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Check 'n Go full-time for more than 2 years

      Pros

      Closed on Sundays. Reimbursed mileage when you travel to other stores.

      Cons

      Let's start off by saying that this company is six years in the past and incredibly understaffed. They paint this nice little picture of how great the company is during the entire interviewing process. It's all lies! They are running super old systems and business modules. I can't believe they are just now introducing online applications! Which shows you just how behind they are. Every customer file is kept on paper,...

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      Advice to Management

      Have a team in each district or area, purely dedicated to inbound and outbound calls. That includes all collection calls, new leads, and FAQs. Phones shouldn't be located in stores - they are just a big distraction factor and a waste of time. It could all be so simple but you guys are making this system harder than it really is. You either go fully digital, or don't do it at all! We are in 2019, there is no need to run...

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      Check 'n Go2019-05-08
    • "I was just hired"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Round Rock, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Check 'n Go full-time for more than a year

      Pros

      Simple interview process, and really friendly co-workers

      Cons

      The shift is from 10:00-6 and may cause issues with my children's daycare.

      Advice to Management

      None at this time.

      Check 'n Go2019-03-23
    • "Beware, depending where you live"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director of Operations in Springfield, IL
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Check 'n Go full-time for more than 9 years

      Pros

      Enjoyed working with customers and field employees

      Cons

      People, make a huge difference, I worked with some great talent while I was here, however the last Regional and VP, were political, unprofessional, petty & unethical!

      Advice to Management

      Have HR follow up on these employees, for their unethical, and constant threats to Individual jobs

      Check 'n Go2019-03-28
    • "Great Company, Great Leadership and Work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Branch Manager in Huntsville, AL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Check 'n Go full-time for more than 2 years

      Pros

      Work/Life balance, pay, people, Leadership from DDO and up, all want the best for you and your store. They offer all the help you can take/want or need. They way this company as a whole pushes you to be the best is fantastic. Work hard but get compensated for that. They allow for you to be involved in the community.

      Cons

      Insurance prices, not the worse I've seen but wish they were a little lower priced.

      Advice to Management

      Keep doing what you're doing!

      Check 'n Go2019-03-07
    • "It's a job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Check 'n Go full-time for more than 4 years

      Pros

      It's a job and since the turn over rate is so high you can advance to store manager easily, but that's where the advancement stops and you won't get paid much as a store manager, usually like a couple dollars more than minimum wage. Hours are okay, easy policies to follow, time consuming training but it's easy training, and most customers are friendly.

      Cons

      Unrealistic goals, favoritism by some management, working alone mostly, being talked to like your stupid by management (this is everyone at the store level, we all are sent emails by upper management that talk to us like we are stupid or not doing our jobs because we are not getting someone to take a loan out at 99% APR every day/ the expectation is one loan a day minimum), they do not advertise on tv they send junk mail...

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      Advice to Management

      Please understand that store employees are the heart of your business. It felt like the company doesn't value their employees or feel they should be paid properly. Making people work single staffed almost every day during the week is depressing and makes for a unhappy work environment. Complaining about how much money is spent on payroll makes it seem like you don't care about the people who work for you. Please do not...

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      Check 'n Go2019-03-15
    • Helpful (1)

      "Terrible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager 
      Doesn't Recommend
      Disapproves of CEO

      I worked at Check 'n Go full-time for more than 2 years

      Pros

      None unless you like being drained

      Cons

      I can’t think of anything good

      Check 'n Go2019-03-30
    • "Customer service sucked"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Check 'n Go full-time for more than a year

        Pros

        Full time Hours were guaranteed usually.

        Cons

        Bad management, no communication, or proper training

        Check 'n Go2019-03-07
      • "Love my career of choice"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager in Raymondville, TX
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Check 'n Go full-time for more than 20 years

        Pros

        I love being able to help people with their financial needs and building great relationships with my customers.

        Cons

        CSR’s are only part time. So the turnover can be high due to the needs of every individual.

        Advice to Management

        Keep your promises.

        Check 'n Go2019-02-18
      • "Love working here"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager in Wichita Falls, TX
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Check 'n Go full-time for more than 2 years

        Pros

        Love the people I work with and love being able to build relationships wtih people in my community.

        Cons

        Do not really have any cons

        Check 'n Go2019-02-11
      Found 380 reviews