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      ClassPass

      Acquired by Playlist

      Engaged employer

      ClassPass Reviews

      Compare reviews

      3.3

      54% would recommend to a friend

      (289 total reviews)
      avatar

      Fritz Lanman

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.6

      Culture and values

      3.5

      Diversity and inclusion

      3.1

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

      Reviews by job title

      289 reviews
      3.0
      4 Dec 2023

      No growth

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work, monthly commissions and independence

      Cons

      No growth opportunity or company culture

      4.0
      22 Apr 2021

      Great company

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people with ambitious goals, supportive of employees growth and advancement

      Cons

      Covid has really impacted the business and not sure how it will bounce back!

      1.0
      10 Sept 2017

      Shameless Founder & Toxic Culture

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ClassPass has the opportunity to be a pioneer in the fitness space.

      Cons

      Senior management team lacking real vision and strategy Toxic culture in dissaray with male leaders fostering a 'glass ceiling' environment and hierarchy Underwhelming product and tech teams keeping the company behind other fast-moving startups Shameless Founder completely consumed by her own quest for fame and the limelight Questionable growth trajectory relying too heavily on gimmicky marketing tactics and deep discounts Fragile business model not necessarily serving both sides of the marketplace An HR team that is completely incompetent

      Viewing 1 - 3 of 289 Reviews
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      ReviewsClassPass reviews

      Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.