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Cloudreach NOC Operations Engineer Reviews

Updated 31 Jul 2016

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Found 2 reviews

1.2
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Cloudreach CEO Aaron M. Painter
Aaron M. Painter
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  1. Helpful (12)

    "Used to be good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NOC Operations Engineer in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cloudreach

    Pros

    Some investment towards personal development, relatively social place to work.

    Cons

    Cloudreach used to be a great company to work at but this started declining rapidly over the last few years when experienced employees started leaving in droves. Employees were not valued for their loyalty and certainly were not consistently respected based on their skills and the effort which they applied. Questionable promotions were made, egos too often came before technical experience and sound judgement. Aggressive...

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    Advice to Management

    Hire those who are motivated and treat them with the same respect that they apply to their work.

    Cloudreach2016-07-31

    Cloudreach Response

    October 13, 2016Global Head of People Operations

    Thank you for taking the time to give us your feedback. We value and consider all feedback and will continue to use such feedback to help us improve as we grow. As a business we've experienced some very ambitious growth numbers (not only in headcount) over the years as we pretty ...

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  2. Helpful (3)

    "NOC Operations Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NOC Operations Engineer in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cloudreach

    Pros

    NOC provides engineers with a work macbook, the office featured small pool table, foosball and company sponsored snacks&drinks.

    Cons

    Salary slightly above minimum wage with possibility of weekend and night on-call work (paid per work unit). NOC operations engineers are tasked with second line support of Cloudy infrastructure, but company was going in direction of more first line support (resetting passwords, retrieving deleted emails), which dramatically increased workload (not in a fun way). Also the direction company chose to go was to hire unpaid...

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    Advice to Management

    Stop hiring unprofessional interns for unpaid labour. Invest in automated systems and move away from manual tasks and first line support. Improve performance review process with clear guidelines of earning and benefits growth.

    Cloudreach2015-08-25

    Cloudreach Response

    October 15, 2015Global Head of People Operations

    Thank you for taking the time to give us your feedback. We value and consider all feedback and we'll continue to find ways to improve but I wanted to address a couple of your specific concerns here. First, we conduct regular benchmark studies in each location we operate to ...

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Found 2 reviews