Coast Dental Services Reviews

Updated 2 Jan 2021

To filter reviews, or .
3.1
58%
Recommend to a Friend
64%
Approve of CEO
Coast Dental Services CEO Derek Diasti (no image)
Derek Diasti
85 Ratings
Pros
  • "My pay is good and we're a part of the union(in 6 reviews)

  • "The commitment for excellence to provide exceptional patient care is always the number one focus(in 6 reviews)

Cons
  • "More of a factory atmosphere than patient care(in 12 reviews)

  • "Also there are not a lot of the private practice "perks", like the dentist paying for trips, or taking the staff to dental conventions(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Order Processing Associate in Portland, OR
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Coast Dental Services full-time for more than a year

    Pros

    Pay was great during that time.

    Cons

    N/A, just some of the coworkers were a little bothersome.

  2. "Dental Hygienist"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Dental Hygienist in Saint Pete, FL

    I worked at Coast Dental Services full-time

    Pros

    Pay Benefits Product sales compensation 401k Off weekends

    Cons

    Corporate Pushy on sales numbers Schedule Old office


  3. "Call center is horrible."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coast Dental Services full-time for more than 8 years

    Pros

    It did pay the bills.

    Cons

    Over worked. Under paid. NO RAISES! Bonuses are hard to reach for most offices. Call center keeps framing patients in the schedule. We must accommodate all these framed in new patients. Assistants have so much on their plate but gets reprimanded for overtime which we didn't cause. The call center did and the pressure management geta from upper management. This company treat D.A.'s like crap unfortunately.

    Continue reading
  4. Helpful (1)

    "Salary"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Manager in Orange Park, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coast Dental Services full-time for more than a year

    Pros

    Management was nice to work with

    Cons

    Salary was low for office management

    Continue reading
  5. COVID-19
    Helpful (3)

    "Find yourself a better Employer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dentist 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Coast Dental Services full-time for more than a year

    Pros

    Good Employees at Grass root levels

    Cons

    Poor, inefficient management at upper management levels

    Continue reading
  6. Helpful (1)

    "Run away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dentist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coast Dental Services full-time for more than a year

    Pros

    They probably have job openings

    Cons

    They are years behind in technology, office updates, and staff development

    Continue reading

    Coast Dental Services Response

    September 14, 2020Marketing Coordinator

    Thank you for sharing your thoughts about your time at Coast Dental. I’m sorry you didn’t have a great experience during your time here. Change is constant in our business, and we ask our teams to be flexible serving our patients in an industry that changes daily. We are working hard and looking to increase training and a change in leadership to improve in these areas. Thanks again for taking the time to leave this review and we wish you the best in your career.

  7. Helpful (1)

    "I don’t recommend"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Hygienist RDH 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coast Dental Services full-time for more than a year

    Pros

    I loved my manager! She did everything she could to help me.

    Cons

    The pay style tends to attract money hangry employees.

    Coast Dental Services Response

    September 14, 2020Marketing Coordinator

    Thank you for sharing your thoughts about your time at Coast Dental. I’m sorry you didn’t have a great experience during your time here. Change is constant in our business, and we ask our teams to be flexible serving our patients in an industry that changes daily. Thanks again for taking the time to leave this review and we wish you the best in your career.

  8. COVID-19
    Helpful (1)

    "Don’t go to work at Coast Dental"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakeland, FL
    Negative Outlook

    I worked at Coast Dental Services full-time for more than 5 years

    Pros

    Employees are such great people

    Cons

    This company does not care about their employees. All they care about is how they can make a buck. And they will fire you if for any reason you are not making money in fact for they last 5 years every year around Christmas they fire at least 10 to 25 people right before Christmas and after . Everyone is always on edge wondering if they will have a job .. Going through the hardest time of everyone’s life they sent out an email to everyone saying you will not be able to use any PTO time at all and this is vacation time earned . This happened before Covid 19 . And at Christmas and thanksgiving . No one could even enjoy time with their family’s because they did not have time paid. Also they blocked all schedules so no one could take PTO but yet told everyone we could not work because doctors are off . Through all of this about 29 people were laid off and but they continue to see patients. But they did not even call or notified anyone. But they received help financially. They got rid of people left and right and hired new ones right after. But stated they had to let everyone go because they could not afford to keep . WOW if I could say anything to warn you don’t go to work for this company. Because as soon as you do it’s only a matter of time before you are fired . In the past year they fired over 46 people for no reason. And they people they fired are such great people. It’s just so sad to know that as hard as you work for this company it does not matter .. I fact the CCO was with them 17 years and the owners told him with. No warring no write up 4 months ago told him well we don’t need you anymore. Same thing with the RVP and 4 DM . And I can’t tell you how many managers and staff . This list goes on and on ..

    Continue reading

    Coast Dental Services Response

    June 18, 2020Marketing Coordinator

    Thank you for sharing your thoughts about your time at Coast Dental. Change is constant and we ask our teams to be flexible serving our patients in these new and challenging times. We are dedicated to working hard with increased training, changes in leadership and communication to improve in these areas. Thanks again for taking the time to leave this review and we wish you the best in your career.

  9. Helpful (1)

    "Disorganized company with poor upper management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Coast Dental Services full-time for more than 10 years

    Pros

    Coast Dental pays slightly above average than all the other DSO's.

    Cons

    There are no rewards for loyalty in this company, if someone above you simply doesn't like you that is all it takes in getting rid of you regardless of proven or documented performance. The turnover in this company is absolutely astonishing. The majority of offices are running understaffed and overworked. The company is constantly struggling to pay its vendors and the vendors make it known to the employees at the office level. There is a huge emphasis on "sales" and disciplinary action if production goals are not met. There is no focus on actual patient care.

    Continue reading

    Coast Dental Services Response

    June 18, 2020Marketing Coordinator

    Thank you for taking the time to share your experience. We take these types of situations very seriously. Since you are a current team member at Coast Dental, I would encourage you to reach out to your office manager or district manager to discuss these concerns in person. We are dedicated to working hard with increased training, changes in leadership and communication to improve in these areas.

  10. Helpful (1)

    "This Company is horrible to work for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Manager in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coast Dental Services full-time for more than a year

    Pros

    There are no weekends to work

    Cons

    No training. No communication. No loyalty. Bottom line only. Do not care about patients

    Continue reading

    Coast Dental Services Response

    June 18, 2020Marketing Coordinator

    Thank you for sharing your thoughts about your time at Coast Dental. Change is constant and we ask our teams to be flexible serving our patients in these new and challenging times. We are dedicated to working hard with increased training, changes in leadership and communication to improve in these areas. Thanks again for taking the time to leave this review and we wish you the best in your career.

Viewing 1 - 10 of 172 English Reviews