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Coles Customer Service Representative Reviews

Updated 14 Jan 2021

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4.0
72%
Recommend to a Friend
86%
Approve of CEO
Coles CEO John Durkan (no image)
John Durkan
20 Ratings
  1. "Coles online"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Online Customer Service Representative in Bella Vista
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time for more than a year

    Pros

    fun, entertaining, interesting, enjoyable, exercise

    Cons

    boring, tiring, hard, strict, difficult

  2. "Great place to work"

    4.0
    Current Employee - Customer Service Representative in Melbourne

    I have been working at Coles part-time

    Pros

    Job security is good. Level of responsibility ties well with pay and is good foundation for building a discipline as an employee.

    Cons

    Work culture can be degrading and toxic, someone always has something to complain about as opposed to just helping eachother.


  3. "Adequate"

    4.0
    Former Freelancer - Customer Service Representative in Perth, Western Australia

    I worked at Coles

    Pros

    Flexible working hours around study

    Cons

    Personal experience depends on management

  4. "."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Coles full-time

    Pros

    good pay rate and brand value

    Cons

    hours is less, more work

  5. "Good Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time for more than a year

    Pros

    Good Environment and worth experience

    Cons

    Very crowded place and busy

  6. "a"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time

    Pros

    good place to work at

    Cons

    Nothing really, good casual job

  7. "Pros and cons"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Braybrook
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Coles part-time for more than a year

    Pros

    Diverse team, team member discounts.

    Cons

    Racism and it depends on the manager.

    Continue reading
  8. "Customers service representatives"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wallsend
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coles part-time for more than a year

    Pros

    Good pay and good community and customers

    Cons

    Bad staff and bad management

    Continue reading
  9. "A great place to work"

    5.0
    Current Employee - Customer Service Representative in Sydney

    I have been working at Coles part-time

    Pros

    Flexible working condition and environment

    Cons

    No works during off seasons tradings

  10. "Good if your young"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in North Coast
    Doesn't Recommend
    Negative Outlook

    I have been working at Coles part-time for more than a year

    Pros

    Flexible hours, secure job., time goes fast

    Cons

    Bad morale, poor management, company expects to much from staff, never enough hours allocated to complete tasks

    Continue reading
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