Coles Reviews | Glassdoor.com.au

Coles Reviews

Updated Oct 18, 2019

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
68%
Approve of CEO
Coles CEO John Durkan (no image)
John Durkan
301 Ratings
Pros
  • "good pay and excellent conditions(in 134 reviews)

  • "flexible hours, lot of good staff to work with(in 86 reviews)

Cons
  • "Feedback from team members on ways to improve the department isn’t taken seriously(in 51 reviews)

  • "Long hours and lots of customers(in 48 reviews)

More Pros and Cons
  1. "Good company"

    StarStarStarStarStar
    Former Employee - Cleaner 

    I worked at Coles full-time for less than a year

    Pros

    It is a great company

    Cons

    No downside to the company

    Coles2019-10-08
  2. "Student friendly employment and flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Staff 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Coles part-time for more than 3 years

    Pros

    Flexible, good environment, safe, realistic targets

    Cons

    not much room for upward progress

    Coles2019-10-18
  3. "good job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Duty Manager in Gold Coast
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Coles full-time for more than 8 years

    Pros

    pay alrights hoildays and sick leave get to work in aircon all day

    Cons

    departments leaveing before all their work is done and it up to you too fix it with very limited team

    Advice to Management

    spend more money on wages for night time people

    Coles2019-10-16
  4. "Service member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    No Opinion of CEO

    I have been working at Coles part-time

    Pros

    Good hours Okay management Lovely team

    Cons

    Management could have better communication skills....

    Coles2019-10-17
  5. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Produce Team Member in Ocean Grove
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Coles part-time for more than a year

    Pros

    flexible hours, great co-workers, multiple stores, plenty of opportunity

    Cons

    prone to cancel shifts when not needed, less work during winter months

    Coles2019-10-16
  6. "Too much pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Randwick
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Coles part-time for more than a year

    Pros

    Good pay FOR CASUAL

    Cons

    Less number of HOURS too much pressure

    Advice to Management

    Hire more team to do job.

    Coles2019-10-15
  7. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in South Perth

    I have been working at Coles part-time for more than a year

    Pros

    Good work experience. Excellent people and culture

    Cons

    Less shifts and less.working hours

    Coles2019-10-06
  8. "Easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cleaner Night Shift 

    I worked at Coles part-time for more than a year

    Pros

    Good work place To work in

    Cons

    Super early start at 4 in the morning

    Coles2019-10-04
  9. "Customer service supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor 
    Recommends

    I have been working at Coles part-time for more than a year

    Pros

    Great workplace , flexible working arrangements

    Cons

    Not rewarding , Work Environment depends on senior management

    Coles2019-10-04
  10. "Standard"

    StarStarStarStarStar
    Current Employee - Night Fill 

    I have been working at Coles part-time for more than 3 years

    Pros

    No micromanagement Friendly management Interesting customers

    Cons

    Late hours at night as b ing part of night fill

    Coles2019-10-02
Found 1060 reviews