Coles Reviews | Glassdoor.com.au

Coles Reviews

Updated 24 September 2017
511 reviews

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3.5
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John Durkan
136 Ratings

511 Employee Reviews

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Pros
Cons
  • Work/life balance is close to non-existent (in 17 reviews)

  • Management are not fully aware of performance of individual team members due to lack of communication (in 29 reviews)

More Pros and Cons

  1. "Great Flexibility and Pay Rate, some management issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great flexibility
    Excellent Per hour rate

    Cons

    Lots of middle management changes
    Lazy team members


  2. "Night Fill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles part-time

    Pros

    Easy work, friendly environment, Good pay.

    Cons

    Don't see any as of now


  3. "Coles Customer Service team member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles part-time

    Pros

    Pretty fun work environment with right team member

    Cons

    Poor management. They leave team member with their own chaos.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time

    Pros

    flexible hours, easy to pick up groceries after work, meeting new people

    Cons

    The management could be more approachable

    Advice to Management

    consider adding a mental health first aid to each store


  6. "Coles Graudate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles full-time (More than a year)

    Pros

    - Rotate through different functions
    - No two days are same
    - Great opportunities

    Cons

    - couldn't think of any


  7. "coles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Coles part-time

    Pros

    awesome place to work

    Cons

    nothing unless you have a bad manager


  8. Helpful (2)

    "Produce Manager/ Shop Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchenhand in Toombul
    Former Employee - Kitchenhand in Toombul
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coles full-time (More than a year)

    Pros

    A great big company, Excellent for transfers or promotions. Company discounts and associated companies like Kmart, Target, Liquorland & First Choice.

    Cons

    Multitasking & priority ones for the registers. Not uncommon for staff to be in 3 different departments. I loved Fresh Produce being full-time unable to be in 1 dept.

    Advice to Management

    In management there is no support by store managers or Area managers.


  9. "Coles Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Sydney
    Former Employee - Team Member in Sydney
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Coles (More than 3 years)

    Pros

    Work as a Team
    Flexible hours

    Cons

    Focus on bottom line
    Don't consider individual needs

    Advice to Management

    Focus on the customer and your employee satisfaction.


  10. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Coles part-time

    Pros

    Customer Interaction.
    Staff discount.
    Flexibility of work.
    Team Work.
    Staff benefits.

    Cons

    Monotonous work.
    Heavy lifting.
    Rude customers.
    Politics.
    Lack of motivation.

    Advice to Management

    Be unbiased.


  11. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Brisbane
    Current Employee - Supervisor in Brisbane
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles part-time (More than a year)

    Pros

    Good Opportunities - Works well with study

    Cons

    Can be a bit over demanding


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