Coles Reviews | Glassdoor.com.au

Coles Reviews

Updated 16 January 2019
813 reviews

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3.4
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Recommend to a friend
Approve of CEO
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John Durkan
247 Ratings

Employee Reviews

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Pros
  • "Good pay rate and easy to approach manager" (in 94 reviews)

  • "Flexible hours, good pay for someone still at school" (in 60 reviews)

Cons
More Pros and Cons

  1. "fun"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It can be a really fun job

    Cons

    It can be very stressful at times


  2. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hawthorn East
    Current Employee - Anonymous Employee in Hawthorn East

    I have been working at Coles part-time (More than 5 years)

    Pros

    Great team and flexible hours

    Cons

    Weekend work/late shifts. Can be tedious

  3. "Good part time job for housewife"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time

    Pros

    5% discount for staff; good environment to work.

    Cons

    Always working at public holiday. Very busy in peaking time.

    Advice to Management

    upgrade the internal position transfer system


  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Manly, New South Wales
    Current Employee - Customer Service Representative in Manly, New South Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time (More than 3 years)

    Pros

    diversity,
     engaging with customers

    Cons

    boring and
     repetitive work

    Advice to Management

    nothing to say


  5. "Service Team"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles part-time

    Pros

    Friendly team and good work experience

    Cons

    Management was reason for departure


  6. "Customer service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Perth, Western Australia
    Current Employee - Customer Service in Perth, Western Australia

    I have been working at Coles full-time (More than a year)

    Pros

    Staff discount and access to exclusive specials and markdowns

    Cons

    Its retail. Need to be available constantly for weekends and public holidays

    Advice to Management

    You need to have a look at how you roster / assign tasks. Overall expectations of what needs to be achieved during a shift are unrealistic vs time allocated.


  7. "Night Fill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles full-time

    Pros

    Can be rewarding if you are chasing a career with Coles

    Cons

    Sometimes you have to work extra hours if your team are not performing, resolving issues with team performance can be challenging

  8. "Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Melbourne
    Current Employee - Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Coles part-time (More than 8 years)

    Pros

    Easy work, you get to know about the products

    Cons

    Pay issues, bad/no incentives ...

    Advice to Management

    reward and care for your employees


  9. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time

    Pros

    Discounts at Kmart and target
    Flexible hours

    Cons

    There is alot of pressure
    Bad managemnt
    Low pay

    Advice to Management

    Hire better managers


  10. "Nightfill staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nightfill Staff in Sydney
    Current Employee - Nightfill Staff in Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Coles part-time (More than a year)

    Pros

    Pay is good for what the job is
    Hours are ok

    Cons

    Get called to work often
    Retarded politics in a supermarket....