Coles Store Team Member Reviews

Updated 11 Jan 2021

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3.7
93%
Recommend to a Friend
100%
Approve of CEO
Coles CEO John Durkan (no image)
John Durkan
6 Ratings
  1. "Very good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Team Member in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Coles part-time for less than a year

    Pros

    Good pay and good number of shifts

    Cons

    No cons to this job if you enjoy the pay

  2. "Good culture, but tiring work and inadequate training"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Store Team Member in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coles for more than a year

    Pros

    Great pay compared to other companies Good culture, but this is dependant on the manager Good hours of work (usually) Job can be fulfilling and fun depending on what you are looking for. Interactions with customers was very fun, and was easily the highlight of my job.

    Cons

    Can be some gossiping and backbiting going on Work can be physically tiring Hours can be quite random and inconvenient Hard to get a few weeks of holiday, even as a casual employee Training is not enough. One hour of video training does not begin to cover what is done on the ground floor. On the job training is random and inefficient.

    Continue reading

  3. "nightfill"

    4.0
    Current Employee - Team Store Member in Melbourne

    I have been working at Coles part-time for more than a year

    Pros

    work hours, friendly, flexible, fair discount

    Cons

    large workload, sometimes not enough time to finish your tasks

    Continue reading
  4. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Member in Melbourne
    Recommends
    Positive Outlook

    I have been working at Coles part-time

    Pros

    Good pay for young people

    Cons

    Difficult working times for casuals

  5. "A decent place to work, depending on the management at the store"

    3.0
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    Former Contractor - Store Team Member in Melbourne
    Recommends

    I worked at Coles

    Pros

    Great Team, Team member Discounts and Offers

    Cons

    Hours can be unpredictable at times and it can be hard to get more hours to work, especially harder for a casual team member.

  6. "Good entry into work field"

    3.0
    Current Employee - Team Store Member in Melbourne

    I have been working at Coles part-time

    Pros

    Decent benefits, and a good way to enter the job field

    Cons

    Work can get overbearing, especially working in grocery replenishment the higher your position becomes

  7. "Great place to work and learn"

    4.0
    Current Employee - Store Team Member in Sydney

    I have been working at Coles full-time

    Pros

    Amazing environment, efficient processes in store

    Cons

    Slow growth owing to excessive employees competition

  8. "Great for a first job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Team Member 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Coles part-time for more than 8 years

    Pros

    Pay is decent, and hours tend to be flexible. A really good part-time job while studying.

    Cons

    Job is repetitive with very little variation.

  9. "Good Working Environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Team Member 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Coles part-time for more than 5 years

    Pros

    - Casual rates are excellent compared to other retailers - Work with a variety of people with diverse cultural backgrounds - Majority of customers are very friendly and the community is welcoming overall - Conveniently located to where I live - Flexible hours - Job is very easy

    Cons

    - Sometimes I am stuck in the service desks serving both registers alone including the cigarette kiosk which can be stressful, especially when it is very busy. - As a casual, sometimes your shifts may get cut for no reason and you get sent home early which is out of your control

  10. "Don't work here if you want a career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Team Member 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Coles part-time for more than a year

    Pros

    Pay is good if you have a good agreement rate

    Cons

    There's no compassion when you want time off

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