Combined Insurance Employee Reviews about "management"
48% would recommend to a friend
(204 total reviews)
74% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "As an agent you make your own pay and you have great training" (in 119 reviews)
- "People were great and very conscious" (in 41 reviews)
- "Benefits are good." (in 39 reviews)
- "Have a good supplemental Insurance product." (in 19 reviews)
- "Competitive pay, flexible schedule and endless tools and resources for all Agents!" (in 19 reviews)
- "Commission Only and training is UNPAID." (in 47 reviews)
- "The management is poor and not professional." (in 46 reviews)
- "Territory managers have to recruit and train agents and give them all the commissions." (in 33 reviews)
- "Long hours (5 to 6 10 to 12 hour days) an excessive amount of meetings." (in 29 reviews)
- "Upper management could care less about the agent themselves, except what the agents can put in managements pockets." (in 18 reviews)
Found 204 of over 1K reviews
Updated 30 Nov 2023
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Reviews about "management"Return to all Reviews
- 1.09 Feb 2016Anonymous EmployeeCurrent Employee
Location, location, location, location, and location!
Management does not trust the adults that they've hired to do the job they were hired to do! I have never worked for a company that tracks the employee's every move as if the employee can't be trusted to do their job without having to account for every minute! I feel as if I can't go to the restroom without explaining why I was away longer than 5 minutes.2Combined Insurance Response8y
Thank you for taking the time to review our company. We always appreciate hearing from our current employees. As you’ve noted, our corporate offices are conveniently located in downtown Chicago and in Glenview, close to the interstate. We are known for having a positive corporate culture that recognizes hard work, so we are sorry to hear about your work experience. We encourage you to reach out to your local HR Business Partner. If you have more information that you feel would be helpful for us to improve, please email us at email@example.com. Thank you so much and we wish you all the best in your career here at Combined Insurance.
- 3.026 Feb 2016Insurance AgentCurrent Employee, less than 1 yearCharlotte, NC
I really enjoy it because I get to work with many different people and meet new people all the time. The management in combined are very helpful and very good I enjoy everyone I work with..
the only con I have about the job, it is on commission base only. Which means my income fluctuatestatement constantly. Which would be okay if there was at least a base pay even if very little at least something.Combined Insurance Response8y
Thank you for reviewing our company. We always appreciate hearing from our current employees. We are happy to hear that you are enjoying your sales opportunity with Combined Insurance, and that you enjoy everyone you work with. We understand that commission pay can be unpredictable, but our payment structure is designed to allow for a virtually unlimited income potential. We will pass your suggestion on to our sales leadership. If you have any other feedback, please email us at firstname.lastname@example.org. We wish you all the best in your endeavors here at Combined Insurance.
- 1.011 Jan 2014Territory ManagerFormer Employee, less than 1 yearOntario, CA
Decent training if you can get away for 11 days, sit in class 8 hours a day, and share a hotel room with a stranger
Lack of professionalism in the Ontario staff, harassed by upper management if you don't sell based on your objectives for that day/week. The incompetent clerical staff in Ontario is given more support than the sales/sales management team. Very high turnover - agents would barely last a few weeks. Company will hire anyone who is licensed because they have to fill their quotas.2
- 1.025 Nov 2013Sales RepresentativeFormer Employee, less than 1 yearSan Diego, CA
Absolutely ZERO. This company and it's principals are fraudulent.
This company is full of LIARS. Management will tell you anything to keep you working for commission. They offer a base stipend for a month or two and can take back without notice or good cause. Upper management will lie about false promotions and ridicule lower level personnel. If you want to make any money, you need to sell between 50-60 policies a month all cold calling. The Home Office staff is a joke as well. The upper management within Worksite Solutions is inept and prone to outright lies and deception. STAY CLEAR OF THIS COMPANY!!!!!4
- 4.021 June 2018Agent/Benefits AdvisorCurrent Employee, less than 1 yearCannonsburg, KY
Great company to work for. Good leadership and as an employee you have access to contacts of all levels of management. I’ve noticed people with bad reviews of the company because they haven’t succeeded or had a bad experience with a manager. This company gives you all the tools you need to succeed. From paid Training, to plenty of leads for customers as well as concern and motivation from management. If you as an agent do not succeed, your manager is penalized. So any one that says a manager did not have an interest in their success, is either lazy, doesn’t have to will to do what is needed in commission based sales, is lying about their experience or had a manager that didn’t care about their personal pay or success (which I have yet to encounter with this company) I’m not saying there aren’t managers that don’t care, because there may very well be some. But I haven’t seen or met any myself. Regardless of that. An agent is encouraged to reach out to different levels of management in the company for help, advice, and concerns with their job. Overall a great company and group of people to work with.
I do rack up the miles on my vehicle and spend a lot of money in fuel. And in some weeks when I have had a bad week it has been rough trying to fork out the money to make sure I’m in the field. And in some cases, policyholders initial payment may not go through or maybe the wrong info is put in and the company is unable to collect the first premium. I’m those cases the agent is charged back the amount of commission that was paid in their next paycheck before they have a chance to correct the issue and collect the payment.3Combined Insurance Response6y
Thanks so much for taking the time to leave this positive review! We especially appreciate hearing from our current employees, and we appreciate that you have shared how supportive management has been in your experience. Our goal is to support our agents with great managers who truly care about their team’s success in the field, and who will go the extra mile to help our agents when needed. We will share your feedback with leadership, and we wish you all the best in your future here with us.
- 1.018 Jan 2012District ManagerFormer EmployeeBay City, MI
Sales school was pretty beneficial and a lot of the training I received for management was very good. They have good incentives
The products and high pressure sales tactics and management constantly pushing the numbers wore me out. I have a very strong work ethic and knew a ton of people is how I was successful but pay made it impossible for 95% of agents to even survive. I made as much as a District manager as I was told I'd make as an agent. I stayed as long as I did because I couldn't find a job somewhere else. Their customer satisfaction is low in my opinion. I dealt with customer complaints many times per day.6
- 2.01 Feb 2021Insurance AgentFormer Employee, more than 1 year
Paid training and a stipend
Long hours with no gurantee of pay. Bad leads - be prepared to get yelled at a lot for follow up on 'pre-screened leads' Management literally asks you to churn business which can lead to you getting your license revoked.3
- 3.012 July 2016Agent/Account ExecutiveCurrent Employee, less than 1 yearHuntsville, AL
They have excellent training in their home office and really seem to care about their employees and customers.
Weak lead system hard to build a continuous lead stream. Management seems to use too much of the warm body approach to hiring rather than finding and developing good quality agents and managers.3Combined Insurance Response8y
Thank you for taking the time to review our company. We especially appreciate hearing from our current employees. As you mention, we provide excellent sales training, and we continue to offer support to our agents once they are in the field. We really do care about our employees and customers-thanks for noticing! We are always striving to improve. If you would like to provide any additional information, please email us at email@example.com. We wish you all the best in your career here with us!
- 1.06 July 2015Insurance Sales AgentFormer Employee, less than 1 year
They are the reason I got my life, health, accident, and property and casualty license-which is the reason I have my current legitimate job in insurance
Before drafting my review, I tried to have a suppressed my sarcasm and agitation in my response. It is very difficult to do that, and describe what a poor opportunity this job is for 99% of those who will fall as prey to this company....as someone who read all of the horrific reviews on here before STILL deciding to give it a shot, it is my wish that you be VERY cautious as to what you are getting yourself into. I sincerely hope one person will reconsider, and possibly look for additional opportunities in an already tough industry (sales+insurance). Which, as I can see if HR's biggest rebuttal to negative responses on here (sales is tough). Well yes, sales is especially tough when the company you work for is a complete mess. First off, I would like to talk about the corporate training in Chicago. This is an absolute nightmare. Get ready to be roommates and sleep several feet away from another grown man or women, like you are living in college dorms again. Also, be ready to feel like you are in school again. But not college- the responses on here from HR about 'extensive classroom training' is among the most absurd things I have ever heard. You are micromanaged worse than anything I have ever experienced in my 5+ years of college, and anything prior. As 'students', you are treated more like children at a Kinder-Care facility. Expect strictly timed breaks and lunches, with some of the most monotone, boring lectures I've sat through in my many years of schooling. Then, what do you get to do when you go back to the hotel? Well, you will know not to go anywhere near the bar-since grown adults shouldn't be allowed to go have a beer and a meal. You will not have time to have a beer, and barely a meal-because when you get back you are scheduled (yes, you are literally scheduled even when you are not at the training facility) to perform homework assignments for nearly the entire night. We had several students actually go home after they found out that at age 50+ they would expected to complete homework assignments, unpaid, for the entire night, after training all day. Of course, our instructor found excuses as to why all of them mysteriously left....ironic that they all just had to leave at the same time, but of course it couldn't be anything relevant to them being smart and getting out while they could. You learn in a cult-like environment where you are expecting to scream and chant ridiculous things, all for the sake of 'PMA' (Positive Mental Attitude). To further describe the massive disconnect between corporate and territorial and divisional levels, my territory manager even described this 'excellent training' HR describes, as 'memorization school' and 'ridiculous'. Next, we'll move on to all the fun when you return home! First, it starts with an extensive process to be reimbursed for your baggage fees. You will then start to find out all the talk about 'this job is so great, you get to set your own schedule', is true. But, the truth lies in the fact that you will set your schedule from 8-9PM. I had some pretty good success in making sales in my short time with this company, but I will tell you right now between the wear and tear on your car and the amount of hours-you'd be better off looking for a position elsewhere if you can qualify for jobs paying 9/hr +. It is imperitive to your success that your life revolves around insurance. When you wake up, you will have a meeting with your 'team' on most days. You are expected to call to make appointments after that time, then go to appointments scheduled for that day (often driving up to an hour and a half away-in hopes of landing a sale to pay for gas-which isn't reimbursed). Then when you get home, you are expected to call more, and more, to set appointments and prepare for appointments. Most of my days consisted for 8am-8pm workdays. As someone who considers themselves to be a hard worker, this is not where the problem lies. The problem is, when you are working these hours and not making money. For awhile, I thought I might be the only one...until I talked to all the people from sales school that I met and exchanged numbers with, and found they were sharing the opinion of myself and most of the reviews on here. This opportunity is sensationalized and is not what it is made out to be. Some will still be curious (as I was), even after reading my review and others, but I wish I had known some of this information prior to making that commitment and getting on the plane ride to Chicago. After that kind of torture at sales school and being trapped there (if you leave early, you will pay your own plane ride home), it almost seemed ridiculous for me to not 'give it a shot'. Fast forward to now.... I forwarded my letter of resignation (as I found nearly everyone from my sales school group did), and Combined took their good old time to process the letter and finalize my resignation. At first, I thought just due to it not being their priority. Then I learned that the shady waiver I signed, allows them to chargeback policies 60 days AFTER they officialize my unemployment. Them stalling the finalization of my unemployment, allowed for them to have about an extra month to allow customers to cancel policies (which happens often, after speaking to other people from sales school-opposed to the recruiter and local management that were misleading about the frequency of chargebacks). Now, quite some time after quitting Combined Insurance, I have a great job in the insurance industry. Don't kid yourself, sales is difficult, insurance sales is VERY difficult. If you put some of the things they teach you at sales school, and use it at a legitimate company-it could be somewhat helpful. Portions of my checks from my current job now go towards paying back policies that were sold by my Territory Manager during the 'PAL ride-along week', as well as a few of my own. Do your own research on consumer complaints against Combined, there is a reason so many cancellations occur. At my new current position I have had 0 chargebacks. The last thing I will say, is that after this entire review (and reading other frightful reviews), if you are the slightest bit concerned about Combined, or even thinking about giving them a chance...find other employees to talk to! Don't be influenced heavily by tales told by management and corporate, because most are misleading. Goodluck!20Combined Insurance Response9y
Thank you for taking the time to write a detailed review of your experience. As you acknowledged, sales is a difficult career but finding success in sales can be a very fulfilling career. Our sales system is based off of The Success System That Never Fails – a philosophy that our founder, W. Clement Stone, established. This system has been in place for over 90 years and we have seen many people thrive within it to have life-long careers with us. With that said, there are many different sales systems and ours may not be for everyone. However, we truly are happy that you found a position that fits well with your professional strengths. Our Sales School is also grounded in this same W. Clement Stone principle. We believe that the exercises you complete while at Sales School will help you succeed within our system. For example, you mentioned that it felt like “memorization school.” We do have memorization exercises in our training to help our agents succeed in the real world. We understand that making calls to people you have never met in person can be a daunting task but our agents can lean into the scripted training they received to help overcome these obstacles. It is this type of preparedness that we try to instill in our agents while at Sales School. Again, thank you for your candor. We appreciate all feedback that we receive. We wish you the best of luck with your new career.