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Commonwealth Bank of Australia Reviews
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    Commonwealth Bank of Australia Reviews

    Updated 18 June 2018
    1,076 reviews

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    Full-timePart-time
    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Matt Comyn
    18 Ratings

    1,076 Employee Reviews

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    Pros

    • "I also take full advantage of the work/life balance offered here to support my volunteering commitments with full backing from managers" (in 137 reviews)

    • "Really accepting place to work; Good management culture in IT; Flexible working; You can express you opinion freely and will be listened to" (in 87 reviews)

    Cons
    More Pros and Cons

    1. "Analyst role"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Agribusiness Analyst in Geelong
      Current Employee - Agribusiness Analyst in Geelong
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Commonwealth Bank of Australia full-time (More than 3 years)

      Pros

      Flexible work arrangements
      Good mix of working in the office and getting out on farms.

      Cons

      It seems like the role responsibilities haven't been reviewed in some time which has resulted in, almost, an unmanageable workload.

    2. "Savings Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Commonwealth Bank of Australia full-time

      Pros

      Great company culture
      Great staff benefits
      Continual career development discussions

      Cons

      Poor management decisions at times made

    3. "Associate"

      StarStarStarStarStar
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Commonwealth Bank of Australia full-time

      Pros

      Structured compnay, friendly team, good

      Cons

      There is not much downside

    4. "Customer Support Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Support Assistant in Sydney
      Current Employee - Customer Support Assistant in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Commonwealth Bank of Australia full-time (Less than a year)

      Pros

      Supportive team, great coworkers and the job is fairly easy to pick up and learn

      Cons

      Poor Management decisions at times

    5. "Good Benefits"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Commonwealth Bank of Australia full-time

      Pros

      There are some great staff benefits

      Cons

      Spend too much time doing admin and not your work

    6. "Customer Support Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Commonwealth Bank of Australia part-time

      Pros

      Great internal support
      Strong focus on career development

      Cons

      Not a lot of full time opportunities

    7. "Customer Service"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Commonwealth Bank of Australia part-time

      Pros

      pay rate is good compared to other call centres

      Cons

      politics and HR is really bad, always issues with shift scheduling

    8. "Graduate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Commonwealth Bank of Australia full-time

      Pros

      Flexible, fun culture, lots of opportunities to grow

      Cons

      Banking can have lots of red tape and multiple levels of management

    9. "Graduate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Commonwealth Bank of Australia full-time

      Pros

      Amazing culture (people are friendly and collaborative), flexible work practices, large organisation means lots of opportunities to change careers within the same place.

      Cons

      As with any large organisation, expect the decision making process to take time as you engage with multiple stakeholders.

    10. "CBA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Executive Manager in Sydney
      Current Employee - Executive Manager in Sydney
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Commonwealth Bank of Australia full-time (More than 10 years)

      Pros

      Great place to work. The teams are very collaborative and you get involved in very interesting challenging work. For a large organisation, it's a good place to work. Systems are pretty good compared to other places I've worked.

      Cons

      The Group can be a hard place to navigate, given the size but generally it's not overly hierarchical. The size of the organisation can mean there is a lot of red tape to work through, but once you work it out, it's pretty straightforward.

      Advice to Management

      Culturally CBA is a good place to work, it has a good feel to it. Given cost pressures, I think it's going to be challenging to maintain such a strong positive culture.

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