Commonwealth Bank of Australia Reviews | Glassdoor.com.au

Commonwealth Bank of Australia Reviews

Updated 23 April 2019
1,380 reviews

Filter

Filter


3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Matt Comyn
172 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "I have run into some red tape within the organisation that has halted work on projects (although it was finished with approvals)" (in 61 reviews)

  • "But the focus on work life balance helps manage these volumes" (in 22 reviews)

More Pros and Cons

  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Friendly team and senior management, flexible, can work from home if a work laptop is obtained with manager approval

    Cons

    Opportunities to progress are not always transparent, may need to network a bit


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia full-time

    Pros

    People, culture, career, promotion, work life balance

    Cons

    Risk management, complex decision making process

  3. "customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rhodes
    Current Employee - Customer Service Representative in Rhodes
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than a year)

    Pros

    flexible working environment, various growth opportunities

    Cons

    high sales target and individual KPIs


  4. "Cool Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Sydney
    Current Employee - Analyst in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than a year)

    Pros

    Great work culture
    Fun people
    Great progression opportunities

    Cons

    Banking industry is getting hammered with all these extra compliance checks following the royal commission

    Advice to Management

    Celebrate success more


  5. "customer service specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than 3 years)

    Pros

    Plenty of internal opportunities within bank where you want move to another department

    Cons

    Sometime need to stand all day as customer specialist.


  6. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Sydney
    Former Employee - Relationship Manager in Sydney

    I worked at Commonwealth Bank of Australia full-time (More than 5 years)

    Pros

    flexible work arrangement, good system

    Cons

    not really any cons found


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Lots of career opportunities in the bank.

    Cons

    Many stakeholders meaning it could be difficult to push projects through

    Advice to Management

    N/a

  8. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Benefits, Perks, sick and annual leave

    Cons

    Long hours; 9-5pm but you do have the option for shift swapping


  9. "Analyst working in a centralised team servicing the whole of Australia."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Parramatta
    Former Employee - Analyst in Parramatta
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia (More than 5 years)

    Pros

    Development is highly regarded. Great training initiatives.

    Cons

    - High turnover
    - Complexity of deals are not worth the salary paid
    - Extremely political culture
    - Lack of work/life balance

    Advice to Management

    Technical skills is a must within the management space, not based purely on ‘people skills’


  10. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Office in Sydney
    Current Employee - Head Office in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than 10 years)

    Pros

    Good flexible work arrangements
    Nice offices
    Some people manage to move around the Group

    Cons

    Poor middle managers who don’t get moved on.
    Flexible work arrangements are dictated by direct manager so arrangement depends on their attitude

    Advice to Management

    Clear out managers who have had multiple complaints made about them