Concentrix Reviews

Updated 7 Aug 2020

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3.8
76%
Recommend to a Friend
80%
Approve of CEO
Concentrix President Chris Caldwell
Chris Caldwell
2,304 Ratings
Pros
Cons
  • "1 weekoff only is not enough along with low salary(in 109 reviews)

  • "No cons it was a wonderful company(in 101 reviews)

More Pros and Cons
  1. "One of the best company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time for less than a year

    Pros

    People you work with. Understanding Management.

    Cons

    Hot Desk set up not so hygienic. Micro managed

  2. "Interesting work"

    4.0
    Current Employee - Customer Service Officer in Brisbane

    I have been working at Concentrix full-time for less than a year

    Pros

    Great TLs that support you

    Cons

    Pretty low pay for the work


  3. "Excellent working environment"

    5.0
    Current Employee - Relay Officer in Ballarat
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time for less than a year

    Pros

    Friendly and easy going management who listen and take in feedback. Great work environment and excellent co-workers

    Cons

    Cannot think of any really

  4. "Excellent work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relay Officer in Ballarat
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time for less than a year

    Pros

    Excellent work environment. Management are always welcome to feedback and listen. Great co-workers make everyday enjoyable

    Cons

    Honestly cannot think of anything

  5. "Great Team!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Ballarat
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time

    Pros

    Working in Ballarat but being part of a large global organization is great. Excellent teams, great culture, working with household name clients.

    Cons

    It's the call center industry - so there are business realities that make some things more difficult.

  6. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Team Leader 
    Recommends

    I have been working at Concentrix full-time for less than a year

    Pros

    Great people, Friendly atmosphere with plenty of opportunity to develop and improve.

    Cons

    Renumeration could always improve things

  7. "great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Brisbane

    I have been working at Concentrix full-time for more than a year

    Pros

    great TLs, patient and willing to help

    Cons

    can't think of anything dull,

  8. "Don't expect too much"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Process Specialist in Brisbane
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Concentrix full-time for less than a year

    Pros

    - willing to hire teenagers at adult wage rate - much easier than retail - free cereal and fruit - work is really not that hard - no pressure to participate socially, you can literally clock off the second work is finished and run out the door

    Cons

    - really poor pay by adult standards! - no trust from management - really negative work culture - hardly any opportunities for progression, although doing any more than the bare minimum will make them think you're a star, most people don't stay long enough to get promoted

  9. "job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix part-time

    Pros

    it is lots of fun

    Cons

    the pay is not high

    Continue reading

    Concentrix Response

    May 11, 2020Concentrix Representative

    Thank you for the review- we appreciate you stopping in to leave us feedback and hope you continue to grow at Concentrix.

  10. "Not the worst employer i've had, but far from the best"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Officer in Brisbane
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Concentrix full-time for less than a year

    Pros

    Some of the staff are fantastic and if you are someone trying to build a career or starting from scratch this could be a great starting off point and way to gain experience.

    Cons

    The pay is a joke that doesn't even remotely reflect the standards/expectations/pressures/security measures/emotional and mental strain of the job, they tell you there is flexibility then shut you down every time you try and ask for flexibility, Medical certificate for even a half sick day, KPI incentives for KPIs that only emotionless robots can hit, constant misinformation...the list goes on...

    Continue reading
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