Concentrix Reviews

Pros

I started with this company 4 years ago. Everyday I am excited to get up and go to work. The impact that we have on each other's lives is awesome. Everyday poses different challenges that as a team I am always confident that we can overcome. If you show up with a good attitude and desire to grow there truly is no ceiling to how far you can grow. The site always has something positive happening whether it is a food truck,...

Cons

I have nothing negative to say

Advice to Management

Keep rocking and communicating with us. A lot of things are changing but continue to keep us up to date.

Pros

- Easy and straightforward work - Leadership while I was there was very understanding and caring for their team members - Good relationship with coworkers and superiors

Cons

Pay is definitely low. Every day is the same People are close, but also results in some drama

Advice to Management

Chill on the nepotism

Pros

Good people and atmosphere. Friendly management (as of Q1 2019). Better than your average call centre.

Cons

Pay is $21.20/hr. Management keeps shuffling (high attrition). Security is too high and freedom is too low.

Advice to Management

N/A

Pros

Professional environment Good culture Very large stable organisation Structured method to performance improvement and driving results Fast career progression

Cons

Poor salaries at all levels Lack of brand awareness Those in support roles are overworked and underpaid

Pros

Generally have peoples best interests at heart

Cons

Low pay Internal culture can easily become negative

Advice to Management

Look at paying more from a base salary perspective for increased talent, current rates get people but talent leaves, do more to keep talent outside of pay also

Pros

Close to public transport, modern loacation

Cons

rotating roster, pay rate not up to Job Level

Advice to Management

Communicate changes in policy & procedures to staff

Pros

Very lazy staff, encourage playing card games while on the clock. Don't have to care about product.

Cons

Bad training while I was there, girl was clueless. I knew more about what she was training on than she did, got singled out by her supervisors, asked about a bunch of lies she'd told and subsequently bullied out because I was challenging what their "family" member said.

Advice to Management

I'm pretty sure that the client dropped concentrix and this part of the company is no longer employed, from what I heard. My advice would be to actually have some trainers who have experience, and if an entire department is lazing around and playing card games, maybe look into that department sooner.

Pros

Full-Time work - In the city, very central. Work with good co-workers. All the same as you, all trying to find some kind of full-time work to avoid casualisation of their own career.

Cons

Large, faceless corporation. Concentrix sub-contracts their helpdesks out to other corporations (they bought out IBM over a decade ago) such as Apple, Microsoft, etc. They do not care about working conditions or the workers themselves. There were a few incidents that I cannot recount due to legal reasons that occured that really showed their true nature. The National Union of Workers came into assist us, however, Concentrix...

Advice to Management

Eat the rich.