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    Found 3011 reviews

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    61%
    Recommend to a Friend
    75%
    Approve of CEO
    Concentrix CEO Chris Caldwell
    Chris Caldwell
    1318 Ratings
    Pros

    • "It’s not just about the money it’s about creating a positive work environment" (in 201 reviews)

    • "Top notch work from home program" (in 136 reviews)

    Cons
    More Pros and Cons
    1. Featured Review

      "Growth, support, culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Assistant Team Leader in Brisbane
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Concentrix full-time for more than 2 years

      Pros

      I entered Concentrix at an agent level as a sales representative. I've been there for one year and have already progressed to a Team Leader position. There's such great support from the management teams and such a great culture on the production floor.

      Cons

      Some clients are better to work with than others, but as long as you're willing to work hard, movement within the company is encouraged.

      Advice to Management

      Keep up the great work!

      Concentrix2018-08-09

    2. "Very good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Support Specialist in Brisbane
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Concentrix full-time for more than a year

      Pros

      Great environment, nice people, brilliant facility

      Cons

      Nothing to fault the company on

      Concentrix2019-02-06
      3. Join the Concentrix team
      See Our Latest Jobs

    3. "Quality Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Concentrix full-time

      Pros

      Fun environment. Paid training. Interesting contracts.

      Cons

      Management is poor. Pay is bad. People didn’t get paid correctly a lot and that’s the minimum required.

      Advice to Management

      Get it together

      Concentrix2019-05-09

    4. "Customer service officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Concentrix full-time

      Pros

      nice co workers diverse work place

      Cons

      under paid for what we do, bad management and team leaders gossip about their workplace, not an ideal work place

      Concentrix2019-05-02

    5. "Overall a good experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Specialist in Brisbane
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Concentrix part-time for more than 2 years

      Pros

      Fun Environment Interesting at times Good Location Opportunities to move up

      Cons

      Like any call centre can be repetitive Some management dont treat staff well Minimum Wage

      Concentrix2019-03-27

    6. "HR Professional"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Concentrix full-time

      Pros

      the people I worked with are nice

      Cons

      there tends to be favoritism

      Concentrix2018-11-21
    7. Helpful (1)

      "Cons Outweigh Pros"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Support Advisor in Brisbane
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Concentrix full-time for more than a year

      Pros

      -Great workmates -Near Public Transport -Good job for someone looking for call centre experience

      Cons

      -Pay is really low compared to other call centre jobs -Management does not care about your opinions at all. All they care about is stats -Management does not seem to care too much about mental health. -High staff turnover -Unsanitary workspace - they don't seem to clean office equipment unless someone complains -Computer is slow and buggy -high stress + low wage = not worth it -Company does not invest in staff...

      Show More

      Advice to Management

      Get your act together. Listen to your staff. Invest on your staff.

      Concentrix2018-10-25

    8. "Work or cut my arm off"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Concentrix full-time

      Pros

      Friends long lunch and flexible sick days

      Cons

      What isn’t a con I’d rather blow a gnome than work here again

      Concentrix2018-10-02

    9. "Horrible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Concentrix full-time

      Pros

      None horrible place to work at

      Cons

      Everything . Would.not recommend to anyone

      Advice to Management

      Get your act together

      Concentrix2018-09-17

    10. "Beware"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Concentrix full-time for more than 4 years

      Pros

      Good location in CBD. Global company. Great people to work with in Brisbane. Supportive lower and middle management. Slightly above award rates.

      Cons

      Terrible culture. Some opportunity for career advancement but not salary advancement. Company making a loss, performance based pay only applies to a tiny minority. Some positions being moved offshore to save money.

      Advice to Management

      Live the values.

      Concentrix2018-09-01
    Found 3011 reviews