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ConnectWise Engineer Reviews

Updated 10 Dec 2018

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Found 15 reviews

3.0
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47%
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ConnectWise CEO Jason Magee
Jason Magee
0 Ratings
  1. Helpful (8)

    "Average software company with all the usual employee perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ConnectWise full-time for more than a year

    Pros

    The company has a start-up feel with lots of energy. In a great location just outside of downtown Tampa in a nice corporate park, close to major highways. They offer a daily lunch stipend that can be used at the on-site cafeterias and restaurants. Break roomhs are also stocked with snacks and beverages. Lots of social events and annual trips. Arnie is energetic and has good vision for the company as a whole.

    Cons

    The business unit that I worked under was riddled with novice and inexperienced managers. Arnie's vision and message rarely made it down to our level as it was obscured by business unit leader antics and politics. Managers made bad business decisions and were more concerned with funding monthly drinking parties than investing in the employees and long term business goals. SALARY: low, not competitive, everyone paid...

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    Advice to Management

    There are 2 things that could make things so much better: Pay a more competitive salary and get more experienced managers.

    ConnectWise2018-12-11
  2. Helpful (4)

    "Software devs in the Seattle area can do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ConnectWise full-time for more than a year

    Pros

    Some good people. Not expected to work >40 hours.

    Cons

    Low salary and benefits. Upper management politics will negatively affect you. Company leadership is in Florida - local folks feel like second-class citizens. Overzealous time-tracking requirements.

    ConnectWise2018-11-28
  3. Helpful (5)

    "I love coming to work every day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time for more than 3 years

    Pros

    I’ve been with ConnectWise for over four years and am on my third team. A lot of the people who were here in the beginning, in the original office, are still around and thriving. The company is big on promoting from within and allowing colleagues to explore their career path at CW. I found this to be very valuable as I started while I was in my early twenties. Many of the employees are younger but even the seasoned vets...

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    Cons

    As is the case in the channel and technology as a whole, leadership is full of old white men. We need to do a better job of cultivating and hiring women and people of color. Say what you want about Arnie, but he doesn’t affect anyone’s day to day unless you’re in upper management. Pay could be better but a matching 401k and free breakfast and lunch offset that. The culture in the Tampa office is fragmented. Now that...

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    Advice to Management

    Continue to develop for new sales and not just existing partners. If we are going to preach these technology squares, the product teams need to follow through so we can sell to ALL of the squares.

    ConnectWise2018-06-22
  4. Helpful (11)

    "Mediocre job if you ignore office politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ConnectWise full-time for more than 8 years

    Pros

    Lunch stipends, and snacks in kitchen area. Simple thoughtless job in development if you are rather intelligent. If you are an "old timer" in development, you can rely upon the Juniors to do all the work for you, and coast by with the rest of the old timers. PTO is approved short notice, and leads are good with being open minded with personal situations.

    Cons

    Pay is below industry standard. No career movement for most. Management not interested in fixing issues brought up by subordinates. Culture and bonus system pits employees against each other. Esoteric technologies in development lead the Manage application architecture. Layoffs and good talent (especially management) leaving adding stress.

    Advice to Management

    Listen to your employees. Believe it or not, they are the driving work force of the company. Help make their lives easier, and fullfil requests as they come in, instead of just listening, and blowing it off. Retain good talent, and stop relying upon underpaid novices. Get competent management in, or the company will be in big trouble soon.

    ConnectWise2017-09-27

    ConnectWise Response

    September 29, 2017Culture Manager

    We’re sorry to hear that you haven’t enjoyed your time here at ConnectWise. We do try to provide an excellent experience for all of our colleagues. We know we aren’t perfect and we appreciate you taking the time to let us know where we can improve. We do our best to provide career ...

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  5. "Great company, good job, decent compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time for more than 5 years

    Pros

    -Great Company Perks -Great Community -Career Advancement

    Cons

    It could be argued that compensation is not quite competitive enough. You may have to put up a good fight to get the compensation you desire.

    ConnectWise2017-03-09
  6. Helpful (1)

    "Not Perfect, But Almost There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time for more than a year

    Pros

    This is written heavily from a development POV. - Never a shortage of knowledgeable, helpful seniors. There are multiple methods of intra-departmental communication, which helps newer employees become familiar with their duties and improve early on. - I have seen legitimate moves toward shrinking the learning curve for the company. - I have also seen improvements in the development stack. Formerly inefficient programming...

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    Cons

    I feel there's a lot more pros than cons, but the cons are still very notable. - Though the development practices and tools improve, I frequently see these changes happen in a rush when the current method is failing, rather than just due to the need to be innovative. - Inter-departmental communication still needs work. There's a disconnect between development and (for example) Support and Internal Development that...

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    Advice to Management

    - If we want to push innovation, we need to show it in what we do for the employees, not just what we show to our users. Employees frequently express concerns with some of our practices (technologies being used, etc.) but changes won't come until things are so bad that developers are unable to work. - I think that a part of "Your voice, your company" and "Check your ego at the door" both mean that everyone will need...

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    ConnectWise2017-02-21
  7. Helpful (6)

    "Clique over capability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer 
    Doesn't Recommend
    Neutral Outlook

    I worked at ConnectWise full-time for less than a year

    Pros

    Physical environment is an improvement over typical corporate environment.

    Cons

    Newest team members are sent packing if past team members, or friends, want in, no matter how good a job you are doing. Fellow employee niceness is a facade. You never know where you really stand. Interoffice politics is extreme. Fun is diminishing more each year (per long term employees). Fun environment does not make up, nor should it, for bottom pay that is typical for an unknown duration.

    Advice to Management

    No can do. Not after what I was put through. I charge for my advice nowadays. Send me a P.O. and I provide my advice along with your walking papers.

    ConnectWise2017-02-11

    ConnectWise Response

    February 16, 2017Director of Community

    I'm sorry you had a challenging experience at ConnectWise. As you can probably expect, it's difficult to address things in this forum without more information. Though you were only with the company for a short time, I would have wanted your experience here to have been a positive ...

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  8. Helpful (2)

    "Awesome, progressive company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ConnectWise full-time

    Pros

    There are many opportunities in software development to further your career and learn new skills. There's also a culture within the organization that appreciates hard work and dedication at all levels.

    Cons

    Starting compensation may not be the most competitive for some positions. However there is enough upward mobility that if you work hard enough, your compensation will eventually match your effort.

    ConnectWise2016-07-16

    ConnectWise Response

    November 15, 2016Director of Community

    ConnectWise does love to hire good talented people and help them grow. We are constantly evaluating our compensation and benefits to make sure to remain competitive.

  9. "Great company for personal growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Development Engineer Intern in Bothell, WA
    Recommends
    Positive Outlook

    I worked at ConnectWise for less than a year

    Pros

    - Competitive salary - Awesome development team - Great company culture, team oriented - For tech interns, there are tons of knowledgable employees that love talking about their areas of expertise. - Fast company growth means many opportunities to take on new challenges

    Cons

    - Fast company growth also means an intense work environment that can be overwhelming at times - Commute can be lengthy, but the same can be said for most of the Seattle area.

    Advice to Management

    Keep up the fantastic team culture!

    ConnectWise2015-07-09
  10. Helpful (3)

    "High turnover, only good for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Software Engineer in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ConnectWise full-time for more than a year

    Pros

    Free lunch, and snacks. Good company culture. The CEO is approachable and when he has the chance he will address issues himself. Flexible schedule. Casual dress code.

    Cons

    Very high workload, with high expectations on getting all your work done in unreasonable time. The way workload is measured is by standards that no longer apply, they will use examples of previous workers finishing all the work when the company (as you see in other reviews is radpidly growing) has had a lot of changes this includes workload quantity as well as difficulty. The position is said to be a junior developer...

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    Advice to Management

    Listen to your employees, there has been countless discussions about this position and what it entitles as well as how much it is expected of you. Its not a coincidence that there is a one year or less turnover rate for this position. ( i have seen 5 ppl come and go in my one year of working there), with more to follow if things don't change. Bring back meetings to ask a senior developer for help, these were very helpful...

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    ConnectWise2014-07-24

    ConnectWise Response

    August 25, 2014Director of Community

    We are a fast moving company and things are quickly changing. You have some great feedback around being able to ask for help and not comparing work in one job role to work done in another job role. For anyone else in this scenario, I would definitely recommend reaching out and speaking ...

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Found 15 reviews