Contiki Reviews | Glassdoor.com.au

Contiki Reviews

Updated 10 April 2018
28 reviews

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4.1
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Casper Urhammer
12 Ratings

28 Employee Reviews

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  1. "Fun Youth Like Minded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Contiki full-time (Less than a year)

    Pros

    Great company culture, supportive management team

    Cons

    Limited positions available within Australia means progression is more difficult


  2. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Melbourne
    Current Employee - Sales Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Contiki full-time (More than a year)

    Pros

    Contiki has been a brilliant career move and has opened up so many opportunities for me to grow within my role and continue to add to my skill set. The leadership team are supportive and always willing to listen to any ideas you have.

    Cons

    There may be times when you have to work the occasional weekend but you are rewarded for the time worked.

    Advice to Management

    Continue your support with internal promotions and progression.

  3. "The brand vs shared services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in Bondi
    Former Employee - Support in Bondi
    Approves of CEO

    I worked at Contiki full-time (More than a year)

    Pros

    Love the brand, the values & improvements made in 2015 to the company culture. Sales & marketing are better at communicating with other departments. The leadership team are great.

    Cons

    The shared services team members have gotten much better at communicating, however the person in charge is not a good leader and manages through manipulating and bullying.

    Advice to Management

    Carefully evaluate your shared services GM


  4. "Reservations, Sydney, Bondi Junction Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Sales Agent in Sydney
    Former Employee - Reservations Sales Agent in Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun, drinks on Friday, free lunches

    Cons

    Low pay, Low discounts on tours.
    No career progression, Management does not really care about your career. Lots of people apply so you feel you can be replaced easily.

    Advice to Management

    Actually care about career progression and staff members, dont just throw free food and drinks at staff to keep them happy


  5. Helpful (1)

    "Great opportunities to grow and develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bondi
    Current Employee - Anonymous Employee in Bondi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Contiki (More than 3 years)

    Pros

    Great career opportunities, great team culture, great leadership from the top (Dave Hosking, Casper Urhammer and Katrina Barry) all the way down, great events and the most fun in a job I have ever had

    Cons

    Pay is well below average even for the travel industry

    Advice to Management

    Keep doing what you are doing but sort out the salary and bonuses


  6. Helpful (1)

    "Worst company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Sales Agent in Bondi
    Former Employee - Reservations Sales Agent in Bondi
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Contiki full-time (More than a year)

    Pros

    Great team of people to work with. You get free lunch once a month, and they have Friday night drinks once a month in the office.

    Cons

    The pay is so low and there isn't much room for training and development to further your career on increase pay. Management don't care about their employees. They are disposable to them. Contiki is such a big name brand, they know if you not happy and you leave, there will be someone waiting to take your place.
    Also trying to take your annual leave is impossible. They won't let you take it when you need or want it and make you take it when it suits them.

    Advice to Management

    Take care of your employees. Because there is such a high turnover of employees the service levels to travel agents is poor because there are constantly new people who don't know what they are doing.


  7. Helpful (16)

    "Don't do it. Beware of Contiki: the not-so-fun place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Travel the world, meet (some) cool people

    Cons

    Horrible treatment, no support, stressed environment. Once you make it through the ridiculous training which includes no sleep, unsafe practices, yelling and even being spat on, you get to become a Tour Manager. But don't worry, they'll still treat you badly and proper sleep will feel like a distant memory.

    Advice to Management

    By providing Tour Managers with more resources, you'll have better tours. It's as simple as that and it's what the clients want. During training, wouldn't it be better to support your future TMs to learn the most that they can about the country they'll be working in, rather than intimidate and undermine them? Do you even realise that on your training tours, people wake up vomiting most mornings? One of my friends from training even had her hair fall out from stress.

  8. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Contiki full-time

    Pros

    Young workforce. exciting developments.
    Good tours. nice team.

    Cons

    Office is in Bromley this is too far out of London. late trains make commuting painful. Staff turnover is high

    Advice to Management

    Do more for your teams they work so hard for little thanks. And no feedback/review given until last minute


  9. "Awesome work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Intern
    Former Employee - Intern

    I worked at Contiki full-time

    Pros

    -Everyone was very welcoming even though I was a summer intern
    -I learned a lot about what I wanted to do in my career

    Cons

    -too much down time between projects


  10. "Excellent company, stable growth, fantastic team camaraderie"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Contiki full-time

    Pros

    - Intelligent and caring managers and colleagues
    - Strong leadership
    - Exciting, engaging work
    - Constantly evolving and pushing the boundaries of technology for travel
    - Supporting and open working environment
    - Transparent management team with excellent communication
    - Fantastic work-life balance
    - Excellent travel opportunities provided at every level of the organisation

    Cons

    I have no cons to put in at this time


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