Cotton On Sales Associate Reviews | Glassdoor.com.au

Cotton On Sales Associate Reviews

Updated 15 Aug 2019

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Found 99 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
99%
Approve of CEO
Cotton On CEO Peter Johnson
Peter Johnson
20 Ratings
  1. "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Retail Sales Associate 

    I have been working at Cotton On for more than a year

    Pros

    Easy going, great staff, good pay

    Cons

    New managers coming through pushing KPIs constantly

    Cotton On2019-08-03
  2. "Cotton on is a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 

    I have been working at Cotton On part-time for more than 5 years

    Pros

    Great staff, 50% discount on all products from 7 brands plus regular ‘uniform deals’ at a further discount think full outfit (3 items) for $20.

    Cons

    Management can be very cliquey, promotions and hours are dolled out based on nepotism

    Advice to Management

    More transparency with fostering and expectations being applied fairly to all staff.

    Cotton On2019-08-13
  3. "Casual"

    StarStarStarStarStar
    Former Employee - Casual Sales Associate in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cotton On part-time for more than a year

    Pros

    Good benefits and good people

    Cons

    Nothing and nothing and nothing

    Cotton On2019-07-22
  4. "Good workplace but some nasty staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cotton On for less than a year

    Pros

    -Flexible hours -Easy duties -Working with enough staff

    Cons

    -Some senior staff are nasty and do not seem to want to be there

    Cotton On2019-07-03
  5. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cotton On for more than a year

    Pros

    Decent career progression Good hours (even if your store doesn't have enough hours, you can definitely ask to cover at other stores across all COG brands) Great support system (they have a confidential hotline for reporting any issues in the workplace as well as a free mental health hotline)

    Cons

    Sometimes upper management can be out of touch with retail stores, resulting in unrealistic expectations and time and effort wasted in store Not all processes are followed when it comes to reporting things particularly to loss prevention (outcomes can be arbitrary)

    Advice to Management

    Keep in mind what goes on in a retail store as well as the responsibilities of each role- don't expect a casual sales associate to be able to have the same knowledge as a manager

    Cotton On2019-06-18
  6. "Stop your work place bullying from Upper Management!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Casual Sales Associate 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Cotton On for more than a year

    Pros

    Discount and the friends I made.

    Cons

    Upper Management need alot of training

    Advice to Management

    The Cotton On Body brand promotes ‘empowering women’ outside the brand, but treats hourly female employees poorly. Hourly employee’s voices are not heard, yet they are the front line of the brand. They are the faces of Cotton On Body and work very hard providing outstanding customer service, keeping the stores stocked, and promoting charity items. One of the reasons so many people quit is because they are being...

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    Cotton On2019-03-31
  7. "Part Time Cotton On"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Cotton On part-time for more than a year

    Pros

    Good discounts across all cotton on brands

    Cons

    Poor in Store Management Standards

    Advice to Management

    Better vetting process.

    Cotton On2018-01-19
  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in North Geelong
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cotton On for more than a year

    Pros

    Awesome discounts, great location and accessibility, kind and helpful co workers.

    Cons

    Not very exciting or challenging.

    Cotton On2015-07-23
  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at Cotton On full-time

    Pros

    You get the opportunity to learn a lot and the benefits are pretty cool.

    Cons

    Can be a very stressful environment with little to no pro-life balance.

    Cotton On2019-08-15
  10. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cotton On for more than a year

    Pros

    Good incentives, pay and discounts.

    Cons

    No security (cameras didn’t work neither did alarm buttons)

    Cotton On2019-07-31
Found 99 reviews