Country Road Group Reviews

Updated 29 Jul 2020

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3.6
65%
Recommend to a Friend
71%
Approve of CEO
Country Road Group CEO Matt Keogh
Matt Keogh
28 Ratings
Pros
Cons
  • "Sometimes poor communication from head office to store-level staff(in 7 reviews)

  • "Higher management are rude/pay no attention to retail staff(in 5 reviews)

More Pros and Cons
  1. "Love working for Country road"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 
    Recommends
    Positive Outlook

    I have been working at Country Road Group part-time for less than a year

    Pros

    My fellow team members are great people and easy to work with. Great quality clothes that I genuinely love, so it makes it easier to sell to customers. Great staff discounts and benefits within Country Road Group. Lots of opportunity for growth.

    Cons

    Nothing bad to say about Country road.

  2. "Country Road"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Brisbane
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Country Road Group full-time for less than a year

    Pros

    Good discounts across the group, some weekends off, quarterly staff allowance

    Cons

    Managers favour some employees over others


  3. Helpful (1)

    "Good overall with bright sparks"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Copywriter in Melbourne
    Recommends
    Negative Outlook

    I worked at Country Road Group part-time for more than a year

    Pros

    The digital and marketing teams are high performing and generally happy

    Cons

    At the time the remuneration seemed inadequate for some of the team members. High pressure and big egos from execs could smash the morale in an instant

    Continue reading
  4. "Generally Good"

    4.0
    Former Employee - Sales Assistant 
    Recommends

    I worked at Country Road Group full-time for more than 3 years

    Pros

    good workplace culture, pay, ability to progress

    Cons

    slow communication from upper management, rostering

  5. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Country Road Group part-time for more than a year

    Pros

    Typical customer service role. Good hours and pay.

    Cons

    KPIs such as card conversion is annoying because not every customer wants to sign up

  6. "Beware of this company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Supervisor in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Country Road Group full-time for more than 3 years

    Pros

    I could not give you one pro

    Cons

    Witchery and the CRG are ruthless. They are corrupt, unlawful and treat staff like swine.

    Continue reading
  7. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Country Road Group part-time for more than 3 years

    Pros

    Kind and understanding managers Good clothing allowance and discount Overall great culture Fun Christmas parties Good communication from upper management Had fantastic hours as a casual majority of the time I was there

    Cons

    Because the company is so large, didn't have a close relationship with higher managers or other stores Did know a few people who were messed around a bit

  8. "Great company with extensive opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandise Planner in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Country Road Group full-time for more than a year

    Pros

    growing company, can choose to work for smaller or larger brands within the group, extensive opportunities across the brands and group, encourages movement across the group, CEO (Scott) is very approachable and open to ideas and feedback.

    Cons

    Retail industry naturally comes with long hours and required overtime

  9. "Great experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Country Road Group full-time for more than 3 years

    Pros

    Awesome product, great culture. Training for store teams and management teams. Good discount.

    Cons

    Évolution dépending on your visibility to your area manager. Salary not great.

  10. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Country Road Group full-time for more than 5 years

    Pros

    *Great discount *fantastic training *helpful support

    Cons

    *work life balance isn’t great

Found 106 reviews