CrowdSurf Reviews | Glassdoor.com.au

CrowdSurf Reviews

Updated 25 May 2019

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Found 28 reviews

2.4
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28%
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  1. "They don't know you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transcriptionist 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at CrowdSurf for more than a year

    Pros

    Work as much or as little as you like.

    Cons

    I started in one platform, switched to another, and worked a lot of hours and only found out when I inquired about my pay that I would only get paid on the first platform.

    Advice to Management

    reach out to newbies and maybe again every so many finished minutes

    CrowdSurf2019-05-22
  2. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transcriptionist in Accra

    I have been working at CrowdSurf for less than a year

    Pros

    A way to earn extra cash

    Cons

    Very low salary for the amount of work done

    Advice to Management

    Please increase the pay. Thanks

    CrowdSurf2019-05-25
  3. Helpful (1)

    "Fine, but don't rely on it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transcriptionist 
    Doesn't Recommend
    Positive Outlook

    I have been working at CrowdSurf full-time for more than 3 years

    Pros

    There is generally a good supply of work. The interface works reasonably well. The pay is acceptable and one can make decent money if you're good. You can set your own hours. Since a lot of the content to be transcribed is from universities, if you happen to have some technical or scientific knowledge you can make a very tidy amount of money. Business appears to be stable, I have made good money from them over the...

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    Cons

    The company is sketchy. There is no contact information for anyone on their website. For all I know it's just an automated program running on someone's computer somewhere. Their bonus system is designed to make it as difficult as possible to claim bonuses, which make up a solid portion of your pay. The quality control system is a catastrophe. There is no oversight. You submit a task, someone else scores it....

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    Advice to Management

    You need to be more transparent and have a more fair and straightforward payment system.

    CrowdSurf2019-03-07
  4. "Crowdsurf Transcriptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transcriptionist in Albany, NY
    Recommends
    Neutral Outlook

    I have been working at CrowdSurf for less than a year

    Pros

    Work from home, no minimums, work at your own speed

    Cons

    Must work the microjobs fast enough in order to

    CrowdSurf2019-02-19
  5. Helpful (2)

    "Fun work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Transcriptionist 

    I worked at CrowdSurf for more than a year

    Pros

    The videos/audios are fun to transcribe and usually not longer than 20 - 25 seconds each. You can log in whenever you want and do how much you want. Fun way to make some pocket change but that's about it. Bonuses are offered occasionally. Working from the platform pays a few cents more than working from Amazon Mechanical Turk.

    Cons

    None really. As long as you realize it's a fun way to make some spare cash not a viable career solution, you should be fine.

    CrowdSurf2019-02-07
  6. "Transcriptionist"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at CrowdSurf

      Pros

      You will be paid every day for work completed. The weekly bonus and happy hour bonus are a plus.

      Cons

      I honestly think Crowdsurf is one of the better companies where you can find transcription work online. The learning curve is not steep at all, the quality of the audio is usually good, and the pay appears to be consistent with most of the other transcription companies I have come across. My key concerns are: i. that the bonus is not always paid consistently as it should be, and this could be really trying if you...

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      Advice to Management

      My advice to management would be to improve communications, be open and honest, with your team

      CrowdSurf2018-12-16
    • Helpful (1)

      "Transcriptionist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I have been working at CrowdSurf for more than 3 years

      Pros

      Hours are flexible when they actually have work and the software isn't glitching up.

      Cons

      They haven't increased payment in at least three years, but they HAVE added extra requirements in order to get your full payment, which effectively makes their pay rates lower each year than it was the previous. They have numerous software problems and glitches that will destroy your work, which you will not get paid for no matter how much time you put into it. They often pay bonuses several days later than they...

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      Advice to Management

      Actually pay your best workers fairly and they'll do more work for you.

      CrowdSurf2018-12-21
    • Helpful (1)

      "Not worth it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Transcriptionist 
      Doesn't Recommend
      Neutral Outlook

      I have been working at CrowdSurf for less than a year

      Pros

      I am giving them 2 stars instead of 1 solely because there is almost always work available. Only once have I logged on just to find no work opportunities available.

      Cons

      I did tons of research on CrowdSurf before applying. I was hired and incredibly excited. It seems the average salary was 6-8 an hour (which is better than nothing, especially since I was just starting off). This is beyond false. If you are detail oriented and aim for perfect accuracy, you’ll probably make three dollars an hour, max. Most of the time (and this was after weeks and weeks of constant practice, I was lucky...

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      Advice to Management

      Make it more difficult to get hired, and then increase the pay. Also, leave room for promotions.

      CrowdSurf2018-12-15
    • Helpful (1)

      "Not Worth It"

      StarStarStarStarStar
      • Culture & Values
      • Compensation and Benefits
      Former Employee - "Transcriptionist" 
      Doesn't Recommend

      I worked at CrowdSurf part-time for more than a year

      Pros

      Work when you want, make a few extra dollars if you can type fast, usually always work available

      Cons

      Incessant technical problems, support is rude, ignores workers, low quality audio, a million "guidelines" to memorize, your work is judged by other workers not by company; I was banned from their platform with zero notice due to, in their words, too many tasks marked "poor" or "fraud". The truth is, my quality score dropped drastically from one day to the next. I had not had any rejections or issues for at least a year...

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      Advice to Management

      Treat your workers with respect, especially when you're only paying them 5 cents at a time.

      CrowdSurf2018-12-17
    • Helpful (5)

      "Transcriptionist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Medical Transcriptionist 
      Doesn't Recommend
      Negative Outlook

      I have been working at CrowdSurf for more than 5 years

      Pros

      Absolutely nothing. They are terrible human beings.

      Cons

      Bad pad Bad treatment I am actively seeking legal action at the moment, If you've worked for this company in the past 2 years it will be a class action suit so stay tuned for mail.

      CrowdSurf2018-11-29
    Found 28 reviews