Dealertrack Reviews

Updated 27 Jul 2020

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3.2
58%
Recommend to a Friend
54%
Approve of CEO
Dealertrack President, Software Solutions Keith Jezek
Keith Jezek
140 Ratings
Pros
Cons
  • "A lot of Travel, Lay offs, little diversity in Upper Management(in 19 reviews)

  • "Still working through the integration with the Cox Automotive companies(in 15 reviews)

More Pros and Cons
  1. "Dealer Trade review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Brisbane
    Recommends
    Positive Outlook

    I have been working at Dealertrack full-time for more than a year

    Pros

    Great place to work! Great people!

    Cons

    The technology is so new that no everyone 'gets it'.

  2. ".."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Dealertrack full-time

    Pros

    Awesome work culture at dealertrack

    Cons

    I didn't find any cons at dealertrack


  3. "Working for Dealertrack was an overall pleasure!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineering Manager in Draper, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dealertrack full-time for more than a year

    Pros

    Great teams and development shop

    Cons

    Poor executive leadership at the Dealertrack level.

  4. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Dealertrack full-time

    Pros

    Pay, benefits, atmosphere, fun activities, good culture

    Cons

    Location is Draper is a little far out

  5. "Negative experience because of the Cox Integration"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in North Hills, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at Dealertrack full-time for more than 3 years

    Pros

    Unlimited PTO, personal trainer, gym, benefits, flexible hours, WFH policy

    Cons

    Frequent reorg structures without a plan to backfill. You’re left without knowing who to go to what. From a product standpoint, we are very sales oriented, letting a couple of our big clients tell us what to build instead of market focused. This leads to a top down approach and is extremely stressful for product managers. It thus leads product managers and developers clueless because we have no idea what we’re building and we don’t understand the market. We often rebuild things because we’re building it for 1 client as opposed to researching the market needs on an ongoing basis. The company has no vision of where it’s going and even when it does it’s rarely reached because of this approach and all it’s support issues. This leads to good product managers being let go all the time because they’re way in over they’re head. Priorities constantly shift. Causing high tension between all teams and organizations making it difficult for many team members to get along. Although the chaos is at the bottom, it’s really caused by upper management and the lack of being market driven. Fix this and you’ll have better employee retention and revenue.

  6. "Focus, focus, focus..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealertrack full-time for more than 3 years

    Pros

    Work/Life Balance, Unlimited PTO, Benefit

    Cons

    Constant Reorg and Priority Shifts, No Process, Lack of Mobility.

    Continue reading
  7. "the best company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dealer Sales Representative in Mississauga, ON

    I have been working at Dealertrack full-time for more than a year

    Pros

    has the best team and manager

    Cons

    there is no cons hinestly

  8. "Great company, supportive and friendly colleagues."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time

    Pros

    1. Overall the company culture is great. 2. Amazing people to work with. 3. Strong mentorship by managers. 4. Excellent training plans for career growth. 5. Pay and benefits are decent.

    Cons

    None that I know so far.

    Continue reading
  9. "Good Enough like all other Canadian Companies"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Dealertrack full-time

    Pros

    Good coordination among team members. Flexible Manager. Nice Work from Home Perk.

    Cons

    Good training program but could be better. More time allocated for innovations.

  10. "The work is good"

    4.0
    Current Employee - Document Agent I 

    I have been working at Dealertrack full-time for less than a year

    Pros

    The people are easy to work with.

    Cons

    The work gets slightly repetitive.

Found 537 reviews