Dealertrack Reviews

Updated 22 Sep 2020

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3.3
56%
Recommend to a Friend
50%
Approve of CEO
Dealertrack President, Software Solutions Keith Jezek
Keith Jezek
142 Ratings
  1. "Great leadership. Amazing place to learn. Leadership is planning lots of technical uplifts so exciting time to be here."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealertrack full-time for more than a year

    Pros

    Teams are amazing to work with. Like family.

    Cons

    Sometimes we have to change the direction and can mess up the sprints. But need to do that as we react to the market. Never a dull moment.

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  2. "Good place to be"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Dealertrack full-time for more than 5 years

    Pros

    Insurance, 401 K, Room to grow and much more

    Cons

    Lay off's every year following the review


  3. Helpful (1)

    "Best Job Ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Groton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time for less than a year

    Pros

    This is the best job I've ever had. It's super relaxed here and you can personalize your own space. The technology is up to date, and EVERYONE is nice. We get a lot of perks- discounts, benefits, fun days of celebration, potluck etc. It's an awesome work environment and a dream come true. I hope to spend the rest of my career here. I don't even mind that I live an hour away, the commute is worth it! Resources are available at your fingertips, orientation is thorough and in depth. Very professional here but also a home like feeling where you can feel comfortable. We enjoy laughing together and being a family.

    Cons

    None that I can think of

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  4. Helpful (2)

    "It's who you know"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealertrack full-time for more than a year

    Pros

    Good benefits and a wonderful new campus in Draper

    Cons

    Its all politics and who you know there. Doesn't matter how you do, if you aren't from the car industry, nobody works with you or thinks what you want to do is wrong.

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  5. Helpful (5)

    "Terrible!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON

    I have been working at Dealertrack full-time for more than a year

    Pros

    There is nothing good about this company at all

    Cons

    Stay away from this company. Management is horrible and deceitful. Bullying attitude of managers and threatening.

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  6. Helpful (5)

    "Was a Great Place"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Wilmington, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dealertrack full-time for more than 5 years

    Pros

    401K, PTO, benefits, employees, online training

    Cons

    Upper Management - horrible. do as they say, not as I do mentality. Promote base upon who you like, not based upon performance. Willing to let good people go to cover up leaders that act inappropriately.

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    Dealertrack Response

    Thank you for your honest feedback and your years of service. I appreciate the time you took in recognizing the great benefits the Company provides as well as your candor about your disappointments and how we can do better. As you stated, we do encourage open communications as we strive to continually improve and provide top notch team member experiences, including interactions with our leadership team. %E2%80%93 Keith Jezek, President Retail Solutions

  7. Helpful (1)

    "Exciting place to be!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Dealertrack full-time for more than 3 years

    Pros

    There are a number of things that come to mind, but what stands out is my colleagues and the encouraging management team, the opportunities and the benefits that the company offers my family and I. I have been working with the company for the past 3 years and with my managers support, I've been given a number of opportunities to take on new roles or to be part of different projects. Fortunate to be part of this company that cares and has an exciting future.

    Cons

    The commute to the office has been challenging at times but the opportunities outweighs this challenge.

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  8. "Swing Shift @ RSG"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Document Agent I in Sacramento, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Dealertrack full-time for more than a year

    Pros

    Get your work done and nobody bothers you, incentive for working the swing shifts.

    Cons

    work on holidays, work not equal to pay, mandatory overtimes, and harsh on breaks and lunches (can't go over time or get docked)

  9. Helpful (9)

    "Poor Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dealertrack full-time for more than 3 years

    Pros

    Any pros are undone by poor management and HR from the Dealertrack location to Corporate location.

    Cons

    -poor communication -poor management from Corporate and with Dealertrack -lack of integrity -bully type of mentality "if you don't do this" you will get fired or you are replaceable

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  10. Helpful (4)

    "Bad Management with incompetent people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Dealertrack full-time for more than 5 years

    Pros

    Overall, the company was trying to use many recent technologies to make itself great. The company was actively hosting social responsibility events. The benefits were pretty standard, meeting the average in the industry.

    Cons

    Many old school managers, controlling freaks and lacking skills. Non-A managers could only hire B level staff. A lot of rooms for improvements but only few would want to change because everything was decided by managers/directors. Many promotions were based on how your manager liked you, not truly based on your performance as stated on paper.

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