Debenhams Reviews

Updated 22 Jan 2021

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3.3
47%
Recommend to a Friend
45%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
471 Ratings
Pros
Cons
  • "A big focus on selling the Debenhams Credit Card(in 165 reviews)

  • "Low wage for under 21s minimum wage of(in 65 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams part-time

    Pros

    Friendly staff Good working environment Good levels of training

    Cons

    Not many opportunities for progression

  2. "Beauty advisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams part-time

    Pros

    Nice environment and plenty of training

    Cons

    Not constant working hours and low pay


  3. "Great Place to Work in retail"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Member in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams part-time for less than a year

    Pros

    Amazing management and Great coworkers Fair work and flexible hours

    Cons

    Work can be slightly tedious with poor customer's etiquette

  4. "did not pay enough"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Debenhams part-time for less than a year

    Pros

    did have lots of shifts

    Cons

    was not paid a lot

  5. "Sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams full-time

    Pros

    Reputable brand known in market place.

    Cons

    Low salary, not many benfits, felt a little disposable.

    Continue reading
  6. "Lovely team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Debenhams full-time

    Pros

    Lovely people, everyone worked really hard and had fun doing it

    Cons

    The management decisions of the past really haunted Debenhams and made it very challenging to move forward in a profitable way. Investment was made in the wrong areas, which is such a shame as if they’d invested in key areas such as the web, store improvement and new designers at Debenhams it could be a very different situation.

  7. "Love my job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor 
    Recommends

    I have been working at Debenhams full-time for more than 3 years

    Pros

    Good team Good progression and support

    Cons

    Its a Low wage for responsibilities

  8. "Sales Assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Graduate in Wolverhampton, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams full-time

    Pros

    Straight forward group interview process, flexible managers, overall sociable atmosphere and fun place to work

    Cons

    Can become tedious, may not always be doing the most rewarding work but hey thats retail for you

    Continue reading
  9. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food Service Worker in Newry, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Debenhams part-time for more than 3 years

    Pros

    Good discount esp for u18

    Cons

    There were no cons working here

  10. "Very positive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - International Merchandiser in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Debenhams full-time

    Pros

    Lovely company to work for

    Cons

    Did not move with the time quick enough

Viewing 1 - 10 of 2,132 English Reviews