Debenhams Reviews | Glassdoor.com.au

Debenhams Reviews

Updated 24 Jun 2019

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Found 1279 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
60%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
253 Ratings
Pros
  • "Good benefits of the company such as the staff discount card(in 156 reviews)

  • "Great training, friendly staff, flexible hours(in 67 reviews)

Cons
  • "High pressure to open credit card accounts(in 105 reviews)

  • "Minimum wage pay is lower than many other high street retailers(in 55 reviews)

More Pros and Cons
  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams full-time

    Pros

    Reputable brand known in market place.

    Cons

    Low salary, not many benfits, felt a little disposable.

    Advice to Management

    Treat your staff on the floor with a little appreciation, they are the face of the company & brand.

    Debenhams2017-11-01
  2. "did not pay enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Debenhams part-time for less than a year

    Pros

    did have lots of shifts

    Cons

    was not paid a lot

    Debenhams2019-03-08
  3. "Great People, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams full-time for more than 10 years

    Pros

    Great people within a fashion industry. Progression is available to all who are motivated by results, like a fast paced environment, and are interested in fashion

    Cons

    Going through a difficult time at the minute like all retailers, but confident in the turnaround plan

    Debenhams2019-06-25
  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Debenhams part-time for more than a year

    Pros

    Good staff perks Good pay

    Cons

    Rude/ cliquey staff Lots of pressure from management Very quiet in store and can get boring

    Advice to Management

    Be nice to younger members of staff- just because you are older doesn't mean that you are more qualified

    Debenhams2019-06-24
  5. "Best working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network and Systems Administrator in Colombo
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Debenhams full-time for less than a year

    Pros

    Best working environment to work, friendly HR, never late payments, pay as they promise, provide brand new devices to work, monthly reviews.

    Cons

    There aren't any cons, UK management is doing everything they can.

    Debenhams2019-06-23
  6. "Good management"

    StarStarStarStarStar
      Former Employee - Sales Associate 

      I worked at Debenhams part-time

      Pros

      Fast paste, time goes quick

      Cons

      Can’t think of anything really to mention.

      Debenhams2019-06-21
    • "Working in retail"

      StarStarStarStarStar
        Current Employee - Sales Advisor in Leeds, England

        I have been working at Debenhams part-time for more than 3 years

        Pros

        Flexible with rotas if you are part time Experience customer service

        Cons

        -Managers more focused on opening credit cards rather than being interested in the workers -A bit behind on in technology

        Advice to Management

        Have more interest in the people that work there

        Debenhams2019-06-21
      • "Sales Assistant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Assistant in Blackrock, Dublin
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I have been working at Debenhams part-time for more than a year

        Pros

        Easy Work Manageable targets Good team to work with

        Cons

        Very boring It can be quiet and hard to pass time during shift Minimum wage

        Advice to Management

        Should be more open to problems of employees and learn to listen more.

        Debenhams2019-06-21
      • "Good Part-time Job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Chelmsford, England

        I worked at Debenhams part-time for more than 3 years

        Pros

        flexible and manageable hours.

        Cons

        Not the best management style in the store I was in.

        Debenhams2019-06-20
      • "KPI"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Sales Advisor in Glasgow, Scotland
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I worked at Debenhams part-time for more than 3 years

        Pros

        Usually fast paced and kept busy. Pay isn’t the worst. Most of the sales staff are brilliant, working in a department store really feels like a community. Good opportunity to improve customer service. You will learn a lot of skills. Training is thorough and effective. Staff discount is quite good if you qualify for the debenhams colleague card, especially in the restaurant.

        Cons

        Impossible to get holidays unless you book at least a year in advance. All management care about is opening debenhams cards, you are invisible if not. Hard work goes unoticed by management; only opening store cards. Poor work life balance. If you’re full time, your shifts are totally inconsistent. If you’re part time, you’ll work all weekend, good if you’re at uni and want to work as much work as you can get; bad...

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        Advice to Management

        Notice the hard work that your staff do. The debenhams card obviously has its benefits financially to the business, but a lot more work goes into the running of the store than just opening those cards. But most of that work goes unoticed from senior management and there is a lack of incentive to do it now.

        Debenhams2019-06-19
      Found 1279 reviews