Debenhams Reviews | Glassdoor.com.au

Debenhams Reviews

Updated 15 November 2018
1,070 reviews

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3.0
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Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
192 Ratings

1,070 Employee Reviews

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Pros
  • "Staff are pleasant, good staff discount" (in 143 reviews)

  • "Very flexible hours with friendly staff who make the job enjoyable" (in 56 reviews)

Cons
  • "Understaffed , constantly being pushed to get customers to sign up to a store credit card" (in 90 reviews)

  • "Pressure to open accounts each day" (in 23 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams full-time

    Pros

    Reputable brand known in market place.

    Cons

    Low salary, not many benfits, felt a little disposable.

    Advice to Management

    Treat your staff on the floor with a little appreciation, they are the face of the company & brand.


  2. "Good part time role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Debenhams part-time

    Pros

    Company gives good overtime if required, easy application process

    Cons

    Gets a bit too repetive unless moving around depts

  3. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stockroom Assistant in Derby, England (UK)
    Former Employee - Stockroom Assistant in Derby, England (UK)

    Pros

    Treat you with respect
    Friendly

    Cons

    Low pay compared to competitors


  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Team
    Great Manager
    Great Supervisor

    Cons

    Sometimes not enough staff,
    but it was okay


  5. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    Flexible shift patterns and good working atmosphere on the shop floor.

    Cons

    High turnover and a very long interview process for a part time temporary position.


  6. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Debenhams full-time

    Pros

    The team are great, so is the office space

    Cons

    poor managing of delicate situations


  7. "Sales Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)

    I worked at Debenhams part-time

    Pros

    Good team, over time and discount.

    Cons

    High turnover of management team in stores.

  8. "Friendly environment"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Human Resources in Taunton, England (UK)
    Former Employee - Human Resources in Taunton, England (UK)
    Approves of CEO

    I worked at Debenhams full-time (Less than a year)

    Pros

    I worked within the resourcing department, the office is very friendly, hardworking and fun.

    Cons

    It is quite relentless particularly during the Christmas season, be prepared to talk to a lot of candidates!

    Advice to Management

    Adding variety


  9. "Debenhams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Leeds, England (UK)
    Current Employee - Sales Assistant in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams part-time (More than a year)

    Pros

    Very flexible hours with friendly staff who make the job enjoyable.

    Cons

    Shops are shutting down and therefore fewer opportunities

    Advice to Management

    n/a


  10. "Supervisor role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The time I worked at Debenhams I really enjoyed it. I gained numerous skills there

    Cons

    Working until very late at night and working all weekend


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